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Reviews

What do our clients think? Average 5 out of 5 based on 64 reviews.

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Tear troughs, cheeks, hydration lips

5 /5

Anonymous

23rd February 2018

I booked myself in via Bill to see Nurushka to address my tired looking eyes, sunken cheeks and dull lips! Prior to going to Botonics, I saw 2 people local to me about tear troughs, the first practitioner said that due to having asian skin I would not be suitable and recommended PDO threads instead. I had alarm bells ringing. The other was a surgeon and said that he would not attempt tear troughs on me as iit has its risks. I was left rather confused? !!!!
I then came across Nurushka, what can I say, she is the most competent person I have come across with a needle in her hand. She wasn’t pushy, she gave me a lot of her time, I didn’t feel rushed. It was money well spent and I am delighted with the results. Please look no further if you are new to fillers, Nurushka will leave you very happy and content.
Thank you Nurushka

Tear Trough

5 /5

Michelle

26th January 2018

I've been seeing Naruschka for a couple of years for my tear trough treatment. Initially I was apprehensive to undergo the procedure (with any clinic), but after discussing at length on a few visits with Narucschka, she made me feel at ease and comfortable! she really takes the time to explain in detail whats best for you and why. I can't thank Botonics enough for wonderful experience and great results, I've also just recommenced a friend!

Filler by Naruschka is the best

5 /5

Hala

10th December 2017

I had filler done under eyes by Naruschka. There was no marks after the treatment and the doctor made me feel so comfortable as I was so nervous since it was my first time. She is very genuine and will set realistic expectations. Definitely I'm coming back to see her for more treatments.

Regards
Hala

Very friendly and professional

5 /5

Lucy

5th December 2017

Very friendly and professional. I was given sound advice, and felt Narushka had my best interest at heart in advising me and helping me achieve my desired outcome.

I hollow eyes and cheeks

5 /5

AK

4th December 2017

I suffered from sunken eyes as well having a sunken cheeks. although having a healthy lifestyle I just couldn’t put any weight on my face or bring out my sunken eyes.i initially came in just for cheeks enhancement and was so impressed with the amazing cheekbones work naruschka did that I decided to go for year trough treatment. My face looks much healthier and bright and awake. I have some further treatments to my jaw that I’ll be booking with botonics as the results are super natural which is important being male. Great place totally recommend

Look no further than botonics!

5 /5

LLD

22nd November 2017

Narushka is a true professional!!! As a newbie to cosmetic enhancement world, I was scared out of my mind of what to expect and how it would all go, but once I met Narushka really felt put at ease and comfortable. She has such a warm nature and its clear straight away that she has a high level of expertise. I had the tear trough treatment done, I'm still in my 20s but I had quite prominent eye bags (which I tried to cover with glasses for years). The treatment was noticeable instantly and I had a MAJOR boost in confidence - honestly if you have eye bags you understand how self conscious you get about them. My swelling lasted no more than 3 days. I then came back for a non surgical nose job which I LOVED! I really underestimated how much a nose can change the whole appearance of the face, It looked sleeker and gave me such a beautiful profile.It was a painless procedure with barely any swelling for me. If you're trying to decide whether to go to botonics or not, I would say do it!!!! Seriously, The staff that deal with bookings (I had Bill) are super friendly and co operative aswell.
I highly recommend this clinic.

filler cheek/tear trough. best thing Ive done for my self confidence !

5 /5

Lynsey Braines

6th September 2017

I have had 3 filler cheek/tear trough area over the last three years. I can honestly say from that day, it really did change my life! I used to be REALLY self conscious about my "dark circles" "hollow eyes/cheeks" to the point where it really affected my life. I would avoid nights out so I didnt look tired and make them look worse. I would go to the mirror each morning, look at my face , feel down and not want to go out to meet friends etc. This may sound over dramatic but anyone who is looking for this treatment will understand. I was super nervous of course, but can honestly say I loved the difference it makes immediately. Couldn't stop looking at my face the following day , the difference a tiny little bit of the filler makes. I had 1cc between both cheeks/under eyes. No one at all would ever know I had anything done, but I definitely receive comments on looking "fresh" which I can assure you did not happen before. Each treatment has looked fantastic and I would not trust anyone else with my face! I actually travel from Durham to Botonics after doing my research of whom to go to for treatment. The treatment itself doesn't take long, it is a strange feeling but really doesn't hurt that much. I am a wimp and it really doesn't bother me! I never write reviews for anything and have been intending to do this for a long time. I have felt completely comfortable the whole time, never felt rushed , a great treatment/clinic. Worth every penny.

In calm hands

5 /5

Lara

14th June 2017

I was very very pleased with the work I had done at Botonics! I did not know if I would go through with getting dermal filler for my nose and tear ducts, but their emailed newsletters greatly motivated me. When I finally made an appointment, I was very impressed by their kind and thorough communication that helped me be fully prepared for the consultation and procedure. Dr. Goyal is who did my procedure and I was glad I was in his hands for this. He was very calm and worked smoothly. The thing I liked best about him is that he would double and triple check the injections to make sure they were even and produced the effect I was looking for. I can tell his aesthetics are very important in his decision making and that they were a great benefit to improving my face. He had steady hands and communicated well which made the procedure very easy (even though I was very nervous). I bruised a bit afterward, but it was not very noticeable, and quickly went away after using a hot compress (as they suggested). It now feels so natural and I am so pleased with boost in confidence I now have!

Highly recommended

5 /5

Mei

5th April 2017

I have done a tear trough treatment and a non-surgical nose enhancement with Narushchka Henriques and I cannot be happier.

I have spent months researching online about fillers and looking for the most recommended surgeries out there. I went to a consultation with one “celebrity” doctor and then chose to have a tear trough treatment with another well-known doctor. They were pretentious, impatient and overly priced for the service they offer. I wasn’t given any information before or after the treatment and had no idea what to expect. I knew I would not return to either of them.

I found Naruschka on the Internet and right from the start I felt that I’m in safe hands. I was given pre-treatment information by her team and could find lots more on their website. During the consultation I didn’t really need to explain Naruschka anything, she immediately saw what kind of improvements I was after and gave an honest opinion whether I should have certain treatments or not. I decided to go ahead with the treatments that day and found that her technique caused me much less bruising than the first doctor that treated me. The after-care instructions helped a lot and the support from her team is excellent. I was healing much faster this time and the final results looked much more natural.

I cannot be more pleased with Naruschka and would recommend her to anyone!!

I've had many, she's the best ;)

5 /5

Piper

14th March 2017

I have had many filler doctors (always subtle) but am constantly dissatisfied and looking elsewhere
I saw the reviews online about Naraushka and wanted to book, she's constantly unavailable (I soon came to know why) but I managed to get an evening appointment.
I was astounded by the time she took, I've had at least 4 different doctors and her focus, patience and thoroughness was really quite surprising. She also has a great eye, and really does know how much should restylane should be used in each area.

She's very hard to get, but I hope I don't have to ever see anyone else for fillers again.

Tear trough treatment and non surgical nose job

5 /5

Miss Kaur

1st February 2017

I would like to say a big thank you to Naruschka Henriques and all the team - Rosalie and Bill for the excellent service I received from Botonics. After doing some extensive research over many months this was the company I chose to have my procedure. I lacked self confidence after suffering from a very terrible incident over many years which left me with a damaged nose due to a fracture. I explained my circumstances to Naruschka who was compassionate and give her honest opinion in what was possible through treatment. I also have suffered for many years with hollow and dark eyes and was keen to address this also. After a lengthy consultation (which was free) I decided to go ahead with both procedures and had filler in both my nose and tear trough. I was talked through the whole process and only felt a slight pinch after being numbed up well!

Well all I can say is the results left me amazed. My nose looks straight and the area under my eyes full and fresh. My confidence has been boosted and I've not felt this good about myself in a very long time. I traveled from Leeds and it was so worth it

In comparison to all the other companies the prices were more than competitive and the service 100%

Thank you all at Botonics and I'll be seeing you very soon

Best decision!

5 /5

Anonymous

30th December 2016

The area under my eyes started to look bad in the past few months (even when I had enough rest I still looked very tired). Naruschka reviewed some photos of me in advance and confirmed that I appeared suitable for tear trough. It was a 3 week wait until my appointment. I had lots of questions and was corresponding with Bill and Rosalie were a great team who were more than happy to answer all my questions and put my uncertainty at ease. I had tear trough treatment with Naruschka Henriques 3 weeks ago. The treatment itself was not painful, just uncomfortable. I had very minimal swelling and slight bruising only on one side. Naruschka was very professional, as soon as I met with her I knew she was the right person. When I went back to work, everyone mentioned I looked "fresh", like I've been on holiday. I can say it's the best decision I've ever made - going to Naruschka and getting tear trough treatment.

Perlane under eye area

5 /5

Anonymous

25th November 2016

I am so happy with the treatment I received from Naruschka at Botonics a week ago. I had been feeling really conscious of my under eye area for a few years. It looked hollow and saggy, especially when I smiled. I desperately wanted to improve the area, but had been very reluctant to have anything done as I was worried I would end up looking fake. After reading the many fantastic reviews on here, I felt confident to go ahead and book and appointment with Naruschka. After the consultation I was happy to go ahead and have the treatment straight away. Naruschka suggested a treatment of 1ml perlane in the area beneath the tear trough (rather than in the tear trough itself). I didn't find it to be particularly painful, Naruschka was very reassuring throughout telling me what was happening and answering my questions.
I had my treatment on a Friday afternoon. I did have some swelling and bruising over the weekend. I was quite conscious of it and was pleased that I had no plans to see anyone, but I kept applying make up and my children didn't even notice. I was fine to go back to work on Tuesday. It has improved every day since then and now, one week on, I couldn't be happier. I will definitely have the same treatment done again when I need it. It looks completely natural but I feel so much fresher and less tired looking.
The only thing that may put me off is if it doesn't last very long as it's not something I could afford to have done really frequently. If I get 9-12 months out of it I'll be even happier than I am now!

Perfect!

5 /5

Anonymous

24th November 2016

I heard of Naruschka after doing extensive research a few years ago for very minor amount of fillers. I am young and involved in the media, but absolutely not in the side that looks ' done'. Subtlety and a natural looking 'fix' was so important and I have now been going to Botonics for over 3 years. The appointments are quick, nearly painless and never a big deal. Naruschka is the first to say no if I have lost sight of what I think I need realistically, and has turned me down for top ups once or twice when I didn't need them. She has also completely transformed longterm skin issues I was having with a couple of recommendations for products that I imagine I will now be using for life. She is completely trustworthy and knows exactly how to get the results you want. Additionally, over the time I have been seeing her, she has become more and more difficult to get an appointment with which is a very good sign! In such a scary industry, Naruschka is like Goldust. Find her and keep hold of her! I can recommend her and Botonics 100%

Highly recommended!

5 /5

Customer

16th November 2016

I decided to have a consultation at Botonics to address a few issues with my skin: Hyper-pigmentation marks following a course of IPL (at another clinic) gone horribly wrong; post pregnancy acne; smile lines and lines under my eyes that made me look tired all the time. Over the past few years I have gone through a lot both physically and emotionally due to health issues and that showed on my face. I did not want to look 20 years younger, I just wanted to look fresh but still myself.
I had a consultation with the lovely Naruschka, she listened to my concerns and came up with a plan to tackle these issues. Not at one point I felt rushed to make a decision there and then, Naruschka totally understood what I was after and advised the best course of action. She explained fillers were my best option for under my eyes and the smile lines. I did ask about having Botox but she advised against it as I wanted to maintain movement on my forehead and that to me confirmed she was only going to suggest what was best FOR ME! She definitely has a more personalised approach and she wants you to be happy with the final result and if you are after a natural result she will give you just that! I felt so comfortable during our consultation that I decided to go ahead with the fillers on the same day. It hurt a lot less than I imagined and I only had some minor swelling for a couple of days under my eyes but none noticed not even my husband! No swelling anywhere else and NO bruising whatsoever. If you follow the pre and after care you are given at your appointment it does help a lot.
The result was exactly what I had in my mind: I looked less tired and more youthful but still me. Perfect! I immediately booked a follow up appointment with Bill and I saw Naruschka again to discuss acne skin care a couple of weeks later. She explained that although to deal with the hyper-pigmentaiton a peel and maybe a course of derma pen was ideal, I couldn’t do that with active acne on my skin so she gave me some prescription skin care first. Once my acne is under control then I can go ahed with the other treatments. She explained how to use the products and what to expect (some redness and peeling for the first week or so which is exactly what happened) and after only 2 weeks I cannot believe the difference! I have already booked my first peel in 4 weeks time and will keep seeing Naruschka in the future without a doubt! She is not only highly skilled and knowledgeable in what she does, she listens to you and she REALLY cares. Highly recommended!

Tear trough treatment

5 /5

LJW

24th October 2016

I was so impressed with Naruschka - she is very friendly and makes you feel at ease when discussing and completing procedure.
I have always had hollow tear troughs and I can honestly say that I looked brighter and fresher, (not to mention younger!) immediately after my first treatment. I am now a regular at this clinic and would highly recommend to anyone. Bill who works with Naruschka books you in and he responds very quickly to any queries you may have. He is excellent & always very cheerful! I would never go anywhere else!

Excellence in Practice

5 /5

Rose

13th September 2016

I came to Botanics after over one and a half years of research seeking advice regarding non-surgical tear trough and naso-labial fold treatment. I also wanted to see what could be done to safely lighten hyper-pigmentation marks left behind by years of acne in younger years & dark skin under my eyes, without damage to my skin (African/Caribbean).

From first email contact with Bill through to the appointments with the amazing Naruschka, I found a totally professional and sympathetic organisation.

Naruschka's detailed explanation of the various fillers available, the pros and cons of each one, the possible negative side effects, how long the fillers were likely to last, were unhurried and thorough, and any questions were answered fully. I did not sense any compulsion to take up any procedure either at that first appointment or, indeed, at any later time.

I went ahead with the treatment with the recommended filler & there was little to no pain, for me. Naruschka even ensured that I did not have a needle phobia. She took the time necessary to make sure that the treatment was administered well - she even told me about the slight differences in the bone structure on each side of my face that required slight differences of approach from one side to the other. It felt like I worked on by an artist!

After the setting up follow-up appointment through the lovely Bill to ensure that all was well with the fillers, I made another appointment to address the darker marks on my face. Again, Naruschka's explanations and advice in the use of the recommended products were exemplary. I am now into the second week of using these products, and, so far, so very good indeed!

The appointments did not feel rushed in any way. Naruschka gave all the time I needed to understand everything and address any concerns and questions I may have had.

Very highly and unreservedly recommended.

Highly recommend

5 /5

Anonymous

24th April 2016

I've been visiting Botonics for over 2 years now! I would recommend their services to all...very professional but personable at the same time! Naruschka listens to your concerns and always advises on the best course of treatment. Bill responds to all queries very efficiently and is always very informative! Wouldn't go anywhere else! Keep up the great work and service!

Tear trough

5 /5

RB

13th March 2016

This is the second clinic I have visited to have tear trough treatment, after having a bad experience first time round and the filler being visible. I was so sure that this time round I had to find someone I was 100% happy with and trusted completely to make me feel confident.

From the moment I stepped in the room I felt at ease, as Naruschka talked me through the process and gave me her honest opinions on how we should proceed.

I'm already booked in to go and see Naruschka again and I would recommend if others are thinking of doing the same then she is definitely the right person to choose.

Reputable service

5 /5

Anon

7th March 2016

I first visited Botonics a number of years ago. I wanted to opt for tear trough and a nose enhancement procedure. Initially I was very nervous as I am not the best with needles but Narushka put me at ease straight away. Her knowledge and advice around the procedure was great and made me felt reassured. The procedure itself was fairly painless- i was left with a small amount of bruising under the eye area but that cleared within a few days. Overall I would highly recommend Narushka and botonics, as I have been going for a number of years and have never had any problems.

Tear trough treatment

5 /5

Ms Martin

24th February 2016

I did a lot of research before embarking on tear trough treatment and decided to go to Botonics after reading about their procedure, and the excellent reviews. I was still nervous and apprehensive, but Naruschka put me at ease and explained everything, and answered my numerous questions, with a free consultation and no pressure to go ahead. I did go ahead, and am so pleased with the result (although I do need a little follow up treatment as Naruschka wisely advised to do it in two stages as my tear troughs were so deep). I believe she is a perfectionist! The treatment itself was far less painful than I expected. I did have some swelling the following day (no bruising though), but I think this was due to the fact that I didn't follow their pre treatment advice of taking arnica tablets a few days before - so please do follow their advice! However, after the swelling subsided a few days later, the result is entirely natural and my eyes definitely look fresher and less tired! Naruscka is lovely and kind, and very professional. Bill, who booked me in, is very efficient and friendly. I would absolutely recommend Botonics for tear trough treatment.

5 star service

5 /5

TP01

1st February 2016

I have been having fillers at Botonics for some time and I cannot fault them at all. The best in town

Tear trough treatment

5 /5

Teneh Hampden

23rd January 2016

After coming across a couple of before and after pictures online, I decided to book a consultation at Botonics. My inquiry was followed up quickly, professionally and friendly by Bill. My consultation with Narushka was great as every inquiry I had regarding the treatment was explained to me in great detail. During the consultation, Narushka talked in depth about a range of other procedures I'd had a look at, and unlike other consultations I'd had previously, I did not feel there was any rush or pressure to have anything done on that day. Narushka was very professional and I felt very comfortable in deciding to go ahead with the treatment at Botonics. Narushka let me know what she was doing during the treatment and I did not feel uncomfortable or nervous at any point. Again, I could tell that there was no rush and the treatment was done extremely well - I was more than happy with the results and saw a big difference immediately! I will definitely be going to Botonics again!

Superb personal service and very pleased with results!!!!

5 /5

Abi

7th January 2016

I found out about Botonics through my daughter as she was considering a rhinoplasty, and after her experience I decided it was time to do something for me. I was very impressed with the overall service received by clients. Bill (coordinator) is especially very professional and accommodating, his service is second to none. After my first meeting with Naruschka Henriques, I felt very comfortable in telling her my concerns about the lack of volume in my face. Naruschka is highly skilled and is able to give you a very personalised service. She listened to exactly what I wanted to achieve and also guided me through other procedures that would be the most effective. There was no pressure selling and the treatments (Botox, tear trough, lip enhancement, mouth lines and cheek enhancement) were all safely administered with the upmost care and precision. I have become a regular client of the Cosmetic Dermatology division. As a 46 year old woman, my confidence has never been so high, I love my appearance, I still look like me but better. If you are thinking of having any botox or dermatological cosmetic procedures I definitely recommend Botonics. They are the only clinic I trust!!!

Undereye Filler With Naruschka - A Great Review!

5 /5

Lisa D

31st October 2015

I was thinking about having fillers for a few years but kept putting it off as I was so worried it would go wrong. I looked around for a long time to find a practitioner with good reviews and Naruschka's reviews were great which gave me the confidence to go ahead with it and I wasn't disappointed!

The guy I booked the appointment was so friendly and helpful, it was a really easy process. I believe the next appointment they had available was in a week and a half but I was put on the wait list as I was eager to get the procedure done! I did actually get an earlier appointment offered which was great. I turned it down in the end as I made dinner plans but was really good to have the offer.

I love that the practice is in such a gorgeous building on Harley Street. It makes it all the more exciting being in such a grand place! The waiting room is gorgeous and comfortable as is Naruschka's practice room.

And now for the most positive part of the experience, Naruschka herself. She is just lovely. So warm and friendly and completely sympathetic to your concerns. It was a leisurely appointment I didn't feel rushed in any way. The whole process was explained and I had more than enough chance to have any queries and concerns answered which was very reassuring. We talked about what I hoped to achieve and how much product it would take then once we were both happy it was time to start!

It was painful. More so that I expected actually but completely bearable and absolutely worth it. Once one side had been completed I got to look in the mirror and the difference between that side and the natural side was amazing. I knew straight away I would be happy with the results!

There was no bruising at all. I took Anica for the weeks prior as recommended and bought Anica cream but didn't even need to use it.
There was a bit of pain where I moved my face for a couple of days but it wasn't bad at all and just made me feel excited whenever I got a twinge as it reminded me I had FINALLY had it done.

There is a great follow up appointment available as part of the service too which I don't think is available with all clinics.

I look way younger and so much fresher and more healthy. It's very natural looking, I don't even think anyone would notice what has changed but I look way better.

It's been about 4 months and the filler has dispersed by about 25% I think. I actually cant wait to go back and would definitely recommend Naruschka to anybody.

Thank you Naruschka!

Excellent tear trough treatment!

5 /5

Leanza Sekhon

22nd September 2015

I just want to reassure anyone thinking of having a tear trough treatment with Narushka at Botonics.
I was super concerned about undergoing the treatment and took a long time to consider if it was right for me and to think about the possible associated risks, In fact I re-scheduled twice until the day I arrived at the Harley street clinic ready for the procedure.
Narushka is quite unique in her ability to perform this treatment and there by reducing risks and getting right to the individual problem areas.
I only felt minor discomfort through out my treatment, and in Narushkas expert and well practiced hands I could even relax. In fact she had a great calming influence on me, so much so that I was able to feel completely at ease even though I'd been deliberating for so long!
Instantly I could see the benefits and positive effects on my problem areas, and was so pleased with the targeted result.
Very wisely Narushkas approach was to see how I got on with the first treatment and then return for a follow up where we agreed I needed a little more product to get a perfect finish.
I will definitely be returning for another treatment with Narushka when the time comes and already have a reminder in the diary.
I can honestly say of all the rejuvenation treatments I've had this one has made the biggest difference to the way I look and feel.... With this treatment I lost that slightly tied look and just look fresher and feel brighter.
LS

Very positive experience at Botonics Clinic

5 /5

Victoria Jenkins

25th August 2015

Having had treatments with 3 other cosmetic companies in the past I chose to have a consultation with Naruschka Henriques off the back of many other positive reviews and also the photo gallery available on the botonics website. I have now had tear trough and lip enhancement with Narushka and can honestly say that she works quite differently from other specialists in her attention to detail and natural artistic flair. I was keen to ensure that I didn’t achieve an overly fake look and she was able to soften and enhance what I already had revealing an overall more youthful look. I plan to now have lower face filler to increase volume and am very confident of achieving a good result.

Fantastic, from beginning to end

5 /5

James

3rd August 2015

Even if I do say so myself, I look pretty young for someone who’ll reach 40 at the end of the year. The only thing that did let me down was the skin area around my eyes, where I developed eye hollows over the last few years. After trying out a lot of different creams and gels with no positive effect, I was becoming more and more bothered with my eye hollows, so started searching for cosmetic dermatology options out of curiosity. I think there’s still a bit of a stigma with guys doing this kind of thing (in my head at least).

I came across Botonics, and noticed a section of their website dedicated to men which, together with the universally high positive reviews, gave me the confidence to fill out the contact form to discuss my concerns. I got a prompt, friendly call back from Bill, my coordinator and decided to book a free consultation a few weeks later (well, I had nothing to loose). The clinic’s a nice comforting environment and I had an informal, honest conversation with Naruschka, my specialist. We first focused on why I was unhappy with my eye hollows and how I thought getting treatment would benefit me. Once we’d assessed that I had thought this through and was considering treatment for the right reasons, we then started to discuss tear trough treatment, where Naruschka carefully explained the procedure, the small risks involved and talk through all the questions I had. Following our discussion, I was convinced that tear trough treatment was what I wanted so decided to get back in touch with Bill to book an appointment for treatment. I booked a date that coincided with some time I was taking off work for a holiday.

On the day, Naruschka did a great job of explaining every step throughout the treatment and easing my ‘needle’ nerves (the sweet tea that had been prepared for me worked wonders!). After the treatment was completed, I was quite taken about by how instant the results were. I was seriously impressed and very happy! The initial bruising I had was minimal and I didn’t need any adjustment during the follow-up appointment that we’d scheduled a week after, which is included as part of the treatment.

For guys who are unhappy with their eye hollows and have considered, but have anxieties about seeking trough treatment, you really should book yourself a consultation. The experience I had with Botonics throughout and, even more crucially, the end result, has been fantastic.

Tear Trough Treatment

5 /5

Sandra

6th July 2015

I first had tear trough treatment at the Milo Clinic. I was very concerned at the poor aftercare service I received. There was no follow up appointment just email reassurance that once the swelling and bruising went down all would be well. Unfortunately the result was disappointing too and definitely not worth the money. It was during this time of searching the internet for advice that I came across Botonics. I liked the look of their website and the patient reviews so decided to book a free consulation with Naruschka who was friendly and knowledgeable and took time explaining how she would carry out the procedure, what I could expect and how much it would cost. There was no pressure to go ahead but she'd gained my trust so I decided I would give the treatment another go. I'm so glad I did! The results were excellent, very little bruising, a free follow up appointment to check all was well and I was happy with the result. I have since had a couple of other treatments a cheek and chin augmentation and a little TTT top up as I wanted to look and feel my best at my daughters wedding. I can't recommend this clinic highly enough. Naruschka's skill and expertise and Bill the friendly, helpful coordinator make a great team. Also they let you spread payment over 3 months interest free - very helpful! I will definitely use Botonics for any future treatment required. Thanks Team

Highly recommended

5 /5

Anon

3rd June 2015

Every part of the service has been excellent. Bill answered any questions and arranged appointments very quickly. Naruschka spend time talking through the procedure and answering any concerns honestly. The choice of times and locations for appointments, the free consultation and the concern taken at every step were also appreciated. Highly recommended, a great service all round!

Man - Face Filler Treatment & Botox

5 /5

Paul Scott

9th May 2015

I decided to write a review about Botonics due to excellent service I received. As many men I was keen to maintain my looks and as I was in my early 50s I wanted to reduce the appearance of my nose to mouth lines (nasolabial fold line) which were slowly deepening as I aged. I conducted some research and decided upon Botonics. The appointment was easy to make and as they are based in Harley Street easy to reach. I met with the specialist Naruschka Henriques. She was fantastic, friendly and very knowledgeable. The appointment was unhurried, options fully explained, expectations discussed and costs detailed. The consultation is free and following the consultation you can either proceed with the agreed treatment or leave and consider. No pressure sales techniques are encountered. I decided to proceed with the filler treatment. Naruschka placed a numbing cream onto the treatment area and explained what she was doing as the treatment progressed. The filler contains an anaesthetic which numbs the area further. The filler was slowly injected. What I particularly liked about the filler treatment is that the results are not immediately noticeable as it develops over the coming days and weeks as the collagen builds. In addition the treatment only takes about an hour and can be done in your lunchtime. A review of the treatment is carried out about two weeks later, although any immediate concerns you can just ring Botonics. On a pain scale of 1-10, 10 being the most painful, I would put the treatment at about 3 or 4. I am very pleased with the results and people have remarked I look well, although specifically they can’t tell what I have had done. My nose to mouth lines have significantly reduced and I am really pleased with the results. As I was so impressed with the treatment I went on to have tear trough and chin fillers. Both have given fantastic results. I have also had some Botox, although I didn’t feel the results were as beneficial for me as the fillers. If you are concerned about any of these treatments, discuss them with Naruschka. Personally I have not had any negative issues with any of the treatments. I have been a client of Botonics for about two years and actually quite look forward to follow up treatments! Bill coordinates all of the appointments. He provides you with dates and times appointments are available. He confirms them in an email. A further call is received on the day of your treatment to remind you. Bill's professionalism is endemic of that of Botonics. If your reading this review and not sure, just ring/email Botonics and make the appointment to have your consultation, you will not be disappointed!

Weight loss hollow eye fillers

5 /5

Richard

6th May 2015

Was very happy with the result. Exactly what I had hoped for. Great service and hardly hurt. I'll be going back!

So friendly and true professionals!

5 /5

Clare Steward

23rd April 2015

My face has been concerning me for a couple of years. Even though I do shift work I constantly look tired!
I saw Naruschka Henriques on tv and researched her online. She advertised the tear trough treatment but I was worried about filler in my face in case it went wrong. Bill the coordinator offered support and advise and booked me an appointment. I went for my consultation, and they recommended I defer treatment to sort out my dry eye condition, I returned 6 weeks later, had treatment and am so pleased with the results. It's looks so natural and it didn't hurt at all. I didn't even bruise which I couldn't believe as I bruise so easily. Will definitely go back for a top up later in the year when I save a few more pennies, but so worth the money!

Tear trough treatment Review

5 /5

Xeena Newman

9th February 2015

My name is Xeena and I am 18 years old, I had suffered from deep hollows and darness beneath my eyes for a long time. They run in my family but mine were worse than that of my sisters. They had been significant from a young age, I become more concious of them when I was about 12 and entering high school. Having explored different methods to remove/reduce them I realised I wasnt getting anywhere. I had tried natural remedies and home treatments, from drinking the reccommended 8 glasses of water a day, sleeping at least 8 hours a night, using castor oil, peppermint oil to using lemon juice and aloe vera gel. I was tired and lost hope until one day online I cam across the tear trough treatment, I had doubts that most people have, like I was scared of putting a needle so close to my eye. I was assured by Bill the co-ordinator of Botonics and the skilled Naruschka that did my procedure that it was safe. Having researched the procedure and looking at the resulths of others that had gotten it done I decided I too wanted to do it. I can honestly say it's one of my best decisions. I do not regret it at all and I am very happy with the results. Straight after the treatment you can see the hollows beneath your eyes plump up so it is extremely effective. I feel so much more confident in my appearance and want to give a huge thanks to Bill and Naruschka for guiding me through it!

Botonics - tear trough treatment

5 /5

Anonymous

17th December 2014

Hi :-)
I wanted to share with you my tear trough treatment experience with Botonics in order to help those of you who are reading this review, contemplating tear trough (or any similar) treatments. 9 months ago I was in exactly the same position; I had seen a surgeon at TRANSFORM, hoping to have surgery to remove my bags but unfortunately I was told I was not a suitable candidate - I was told it would make my eyes look hollow and Ill. After being told I was not suitable for surgery, I saw the coordinator for the non surgical procedures. She recommended a treatment called derma-rollers (which she said she'd had done and showed me these before and after pictures of her bags disappearing). She explained that this would help even out the skin and reduce the sign of bags. Willing to try pretty much anything to look less tired (I was 24 years old, male and fed up with everyone asking me if I was tired), I opted to go ahead and arranged an appointment with the doctor.
When I came in for the appointment, the doctor told me that the derma-rollers wasn't the right option for me and that I'd not be happy with the results. She recommended I have filler placed into my cheeks. This wasn't something id given any thought to and I was apprehensive about having something injected into my face - as a result, I asked if I could go away and think about it and then book another appointment at a later date. Before leaving, the same coordinator who recommended the derma rollers began explaining that, as well as the derma rollers, she'd also had the cheek fillers and again reemphasised her before and after pics (which previously she'd attributed to the success of the derma rollers but now said it was due to the fillers).
I began to feel slightly uncomfortable with the coordinator but I was desperate to see an improvement so I went ahead and booked the appointment. A week later I went to the surgery ready for the filler - when I arrived I explained to the coordinator and the doctor that I had researched fillers online and that most sites recommended a treatment known as 'tear trough treatment' and that I wasn't sure having fillers put into my cheek would help. The coordinator immediately stated that the tear trough treatment was like playing Russian roulette and that most of the time your eyes will become permanently swollen - she then (after having only met me twice) stated that my eyes were like hers and that my tear duct didn't operate efficiently and as a result, my eyes would almost definitely swell up and that I should avoid the tear trough treatment. She then, surprisingly, showed me before and after pictures of her tear trough treatment; her eyes looked very badly swollen and puffy. She said it was taken months after the procedure and that it took 3 years to correct it. The doctor then explained that because it was so dangerous and because so many patients had experienced negative results, they no longer offered the tear trough treatment and cheek filler was my only option. Having set myself up for filler and having already left one appointment without any treatment, I decided to go ahead with the cheek filler.
The doctor was very quick putting two mls in my cheeks and only injected a couple of times and then used her finger to push it around (I'd read online that this wasn't good and ideally you should inject each time rather than try spreading it out with your finger). The cheeks looked okay and the filler didn't look bad however, it didn't help with my bags. It didn't reduce the appearance of my bags and I wasn't satisfied with the results - I did leave around £750 worse off though. Furthermore, they never called or emailed at any point afterwards to check up on me or to offer a follow up appointment. I felt the service was extremely poor and I felt I'd been misssold a treatment I didn't need.
Still determined to reduce the appearance of my bags, I continued to research this tear trough treatment. I'd read in many places that if you have the procedure completed by a qualified and excellent practitioner then the results will be outstanding; otherwise, the results can be devestating. I called up the hospital group and they explained that they did no offer tear trough treatment and recommended cheek filler, explaining the same dangers and concerns as TRANSFORM. Admittedly, this did make me nervous about seeking out the tear trough treatment however, I was determined to not look consistently exhausted at 24 years old!
Eventually I came across a review forum where people had named Botonics (specifically Bill and Naruschka Henriques) stating that they had received excellent treatment and the results were very good. I decided to phone and make an appointment to find out more about the tear trough treatment. When I called Bill sounded very friendly on the phone and so I decided to go ahead and make an appointment for that same week. I met with Naruschka in an evening slot (at around 7pm which worked well from a work perspective) and I asked many questions regarding the potential risks and whether I would be likely to suffer any or leave disappointment. She assured me that the risks were very low and that the patients she'd treated were all happy with the results. When I explained that I wasn't going to have the filler injected that evening and that I would go away and think about it, she didn't try and force me to get it done - unlike the previous company (TRANSFORM), I didn't feel under any pressure or obligation (because I'd taken up her time) to have this procedure. I went away and I thought about what we had discussed. I had a couple of follow up questions which I emailed to Bill and he responded almost immediately - always being very helpful despite the fact I still hadn't spent any money nor had I actually committed to having any treatment at this point in time. I decided to go ahead and book the tear trough treatment and arranged a second appointment. I went back a week later and had the filler injected under my eyes. Naruschka was a lot more thorough than the lady at TRANSFORM, spending four times as long injecting the filler and injecting in several different places. I had two mls worth of filler and the procedure was relatively pain free with very little discomfort. Over the coming days, I did bruise and my eyes did swell however, this went down quickly and the results after a week were fantastic!
My bags had completely disappeared for the first time in 6 years and the results far exceeded my expectations. I was so happy I couldn't stop looking at myself in the mirror - immediately friends and family noticed, commenting on how good I looked. Many described me as looking a lot healthier and refreshed. I gained back my confidence and I finally got my bags removed. Over the coming months, the results got better and better, with my closet friend stating that he didn't think at first the filler was a good idea however now, given my bags had completely disappeared, he was glad I went ahead with it.
It's now been about 8 since I had the tear trough treatment and testimony to the great results is the fact I have just booked to have them redone again. The results lasted about 8 months for me however, I've heard the more you have it done the longer each one lasts - so my first one at 8 months maybe shorter than you can expect after a few procedures.
Not only was the actual procedure carried out exceptionally well, the aftercare was second to none. I was invited back after a month for a review and my concerns I had at first (surrounding the swellig and brushing) were addressed immediately (they always responded to my emails quickly and returned my calls). They also helped address issues relating to my skin and have helped recommend treatments for this, superseding their role as part of the tear trough treatment. It's clear to me that Naruschka has a genuine passion for helping others and that it's not all about making money for them!
I would strongly recommend to anyone reading this review and thinking of having a tear trough treatment to go book an appointment. You can talk through any concerns you may have with them and they offer financial plans which means you don't always have to pay the entire sum upfront. Trust me, the few hundred pounds you spend will be money very well spent as it'll bring your face back to life and finally remove the appearance of those bags which are getting you down!

Genuine, friendly, professional

5 /5

Maria A

8th December 2014

I was a bit nervous about the idea of having Tear Trough Filler treatment, I had never had any treatments before and so was full of questions.
The people at Botonics were extremely supportive, informed and honest - never applying pressure on me to have the treatment. They contacted me for a chat straightaway, immediately putting me at ease and were very accommodating when organising my initial consultation. All communication was highly personable, friendly and professional. While I may not be a great candidate for the treatment I was enquiring about, I would not hesitate to use this company in the future. An excellent service, thank you very much!

Thank you God I found botanics!! Am african woman!

5 /5

Borter

17th October 2014

This is how it started. I was very unhappy with the darck circels under my eye and the hallow under it.

I tried a lots of creams that wore very expanceve and the once you can buy in super drags on tope of that many other facial tritments too but non of them wore helping or giving me the result I want!
I didn't know there was something i can do about it apart wait to get older so i can have them surgically removed! although I'm 30 now to justify it i thought i had to wait.... I had the drake circles as long as i can remember thank god I did not wait. The rison i mansing that I'm African is that my English spilling is bad and no one in my family has ever do this but I did!

Mind my on bessines I was looking for my next under eye creme on the entrant searching for drake circle when i found Botonics! tear trough filler i could not believed that there was something i can do about it with out operation! so i looked it up as much as possible read a lots about it and finally i decided to goo and see Narushka! thank god i did i was nerves cause i never done anything like that before but after talking to here I felt i was on the right plays she was calm she did not try to sell it to me or anything like that she just explained whats what and tolled me to think about it... mad me more conforteble cause i was not pushed in to it. I couldn't wait to make my apointement so i can have my treatment as soon as possible with the help of Bill i was able to make one in weeks time. thank you Bill!

It was not painful for me at all. I fillet the needle but thats about it! I was very swolen i guess that depends from person to person but no bruseing at all i was of work so when i want back my friends couldn't tall what i did but they wore like u looking "great".. complements coming from all over! I did not tall anyone about it. I don't have to cause I don't want to! Its my littel secrat but i mite if i see someone having problems like i did... ofter that i want see here in two weeks agin just to cheek. everything is great!!!!

I love the rustle my only regret is that i did not do it long time a goo.
I want to thank you to the people who wrote they are honst reviews or expirence cause it helped me find botanics I feel its only fair that i do the same for others!

Tear Trough : look no further than Botonics

5 /5

Edward

18th August 2014

I have been seeing Naruschka for Tear Trough treatments for some time now. When I first started looking into this procedure I was daunted by the number of practitioners that were out there and I did the best online research that I could. It's a bit of a minefield but I eventually opted for a clinic. Unfortunately my experience was not good, I was given a cheek enhancement by this other clinic because they did not know how to do a tear trough treatment. Obviously, at the time they told me I was having a tear trough treatment and I didn't know any different. After the procedure I simply thought the results were the best I could hope for, but It actually didn't look any different (although my face looked very puffy around the cheeks). Not content with the results I did some more research and that's when I discovered Botonics and Naruschka. Naruschka is very calm and puts you at ease immediately, I was a little embarrassed at first especially being a male patient and I expect most to be female. Naruschka is very skilled and my results were / are fantastic. I only wish I had discovered Botonics from the start ! Highly recommended.

High quality,experienced with understanding client needs

5 /5

Ewa Gaik

11th August 2014

I love this clinic! Always best understanding of my needs and best service.I have done my lips and the result is absolutley amazing.

I couldn't believe my eyes LITERALLY!!

5 /5

Dean Lawes

6th August 2014

I had a great experience from start to finish a painless procedure and expertly done by narushka, you've kinda gotta feel right with a person especially as they're working on places that are very delicate, I felt totally at ease with her immediately such a nice lady great conversations between the tear trough treatment.

If you asked me would I go back to narushka at botonics? My answer would be YES I wouldn't go anywhere else.
and I can't forget bill whom arranges everything appointments, before and aftercare calls etc the man is as pleasant as they come.

My advice would be make the call you won't regret it.

Honest and knowledgable!

5 /5

Holly Searle

31st July 2014

I saw Naruschka for the Tear Trough treatment and am very happy with the results. Naruschka is very calm and has a way about her that instantly puts you at ease.. Naruschka was very honest and advised me that the tear trough treatment was not ideally be the best treatment for me as I had herniated fat under my eyes and that she has had patients that it has worked but others it hasn't and that I should really think about it. I decided to go ahead and I'm glad I did as I'm really pleased with the results. Considering I was a difficult candidate for the procedure shows how very skilled she is. I would recommend botonics to anyone who is looking into having something done. I would also like to add the Bill the coordinator has been very helpful from arranging my consultation to checking up to see if everything went ok. Thank you.

Top class treatment all round

5 /5

Laura Bridger

21st July 2014

I have been visiting Botonics for a while now, and have had both botox and dermal filler treatments with Narushcka.

I am a nervy patient and have always had lots of questions about my treatments and Narushcka has always been very patient in providing me with all the information I need to put my mind at rest. She is not pushy at all, and if she doesn't think a treatment is for you, she will tell you, rather than just see the £ signs.

She is calming and professional during treatments as well and really puts your mind at ease. I was very nervous when I went to have tear trough fillers, but she made me feel at ease throughout the whole treatment and was always at hand with any follow questions that I had after the treatment.

Bill is great at organising appointments and always keeps in touch with you to ensure that things are scheduled properly. Great customer service all round from him too.

I honestly wouldn't go anywhere else for treatment as I know I am in the best hands possible with the guys at Botonics.

Brilliant!!!

5 /5

Isabel Nieves

20th May 2014

I had tear through treatment at Botonics a couple of weeks ago. I strongly recommend Naruschka. The results are amazing and very natural, which is exactly was I was looking for. When I first contacted Botonics I spoke to Bill, who deals with appointments and payments and he is not only professional but lovely to talk to. Meeting Naruschka made me totally at ease and sure I wanted to go ahead with it.
It has been totally worth it!. Today I had my follow up appointment where she checked that everything was ok and also we discuss future treatments without any kind of pressure. I highly recommend Botonics, it is fantastic!

Great experience

5 /5

Jenni Smith

1st May 2014

I had tear trough filler treatment, which I was nervous about due to never knowing anyone who had had the procedure done before. I also like to use clinics that have personal recommendations but only had the internet to go by for this, reading on trustpilot I got an idea of the great service I was going to receive. Luckily all my apprehensions were lifted when I met Naruschka as she was very informative and left no question unanswered so I felt at ease. There was no hard sell in the free consultation and it was left completely up to me, after everything had been discussed, to decide whether to go through with the procedure, which I did and I am in love with the results. The procedure itself was ever so slightly painful and felt odd as I had never had filler in my face before, I swelled quite a bit but it all went down to leave me looking far more alive than before (my troughs were deep!) I look forward to going back to maintain the results.

simply the best!

5 /5

Why Did I Wait So Long?

9th April 2014

i have been going to see Narushka for a couple of years , and can really say that she knows what she is doing , you are her canvas ,shes the artist
after years of deliberation of whether i should get fillers in my cheeks ,and lower part of my face ,i finally went for it , but not before countless questions (which i fitted in during my botox top ups) and other consultations..Narushka assured me what would work ,and what would not ,she was calm and professional ( even though i must of driven her mad) i was a nervous wreck ,of not knowing what the outcome would look like....
so i finally went for it , first of all just a just a small amount of filler , as she assured me it would be best for me to take baby steps. After the second visit and last top up ,i am thrilled with the results. I simply cannot believe that it has taken me so long!

Fantastic, very safe and calm experience

5 /5

Lucia Janockova

8th April 2014

I had my tear trough procedure done about 3 weeks ago now. I booked my appointment through Bill who is in charge of clients and appointments. I found him very helpful and pleasant. He contacted me and advised me about pre-care.I saw Dr. Naruschka in Battersea clinic. She was very nice, not pushy and explained everything to me to the smallest detail. The procedure was nearly painless numbing cream was applied before which made the treatment comfortable. During the tear trough procedure Dr.Naruschka was making sure that I am ok. The whole procedure took about 30min and results were amazing. My deep dark circles vanished!
After treatment Dr.Naruschka advised about after care and what to expecth in the next tree days. The next day I was a little bit swollen but no bruises at all. Although I felt bit of discomfort in my right eye during sneezing or coughing I contacted Bill immediately and he arranged appointment with Dr.Naruschka straight away who resolve the discomfort by massaging filler. I attended my 2 weeks follow up appointment and everything is great and it was definitely worth it every penny.

Tear Trough - Excellent procedure and results!

5 /5

Louise

25th February 2014

I started to get concerned and self-conscious with my tear troughs over the last 6 months - a year so I researched online and saw Botonics. I knew tear troughs ran in my family so I was sure they wouldn't be disappearing anytime soon! After careful consideration, knowing the procedure can be a risky one if not done correctly, I called Bill to discuss a consultation. He was so friendly and put me at ease straight away answering any questions I had.
I met Naruschka for my consultation. She was calming and friendly and left it totally up to me to decide whether I wanted to go ahead with the procedure. I didn't think twice as she was so professional and talked through in detail any of the questions/complications I had thought of. The procedure was quick and the swelling only lasted a few days, allowing me to carry on as normal. She uses the safest method of doing the treatment and is careful and precise. I have now been back twice and I would definitely recommend this to anyone considering it. I am so happy with the results!
A massive thank you to both Bill and Nauruscka, I'm so glad I found Botonics!

Exceptional - The best

5 /5

Chad

17th January 2014

Botonics is far and away the best experience I have ever had. Very professional. Highly recommended. Amazing results. Trust the reviews, they don't lie.

TEAR TROUGH

5 /5

Sea Sea

20th December 2013

Naruschka is a magician! I was very nervous about this treatment and the complications although from the moment I sat down with Naruschka I felt comfortable with leaving my face in her hands! She uses the safest procedure and knows exactly what she is doing and talking about, as well as being very open and honest. I have used Botonics twice now and even recommended my best friend. Its a quick procedure and swelling goes down after 2 days, leaving an amazing and natural finish. It's the best thing that's happened to me and I wont be using any other surgeon! Thank you Bill and Narushka!

Work of a perfectionist!

5 /5

Emma

23rd November 2013

I'm a huge sceptic as well as a perfectionist so to be honest I came in thinking 'I'm not going to be entirely satisfied.' I went in for a Restylane treatment for my tear trough areas. The actual treatment took a while and I was quite glad it did as it made me feel as though Naruschka was putting in a lot of effort. I won't lie, it was quite painful at first but only for a split second. What I loved most was that Naruschka went over and examined my eyes several times; applying more filler until she was truly satisfied. What a perfectionist! When I looked in the mirror and I was just so thrilled. I had remembered that Naruschka had taken off my concealer before the treatment and I was just so happy that my eyes looked great -post treatment without even a spec of concealer on. Thank you Naruschka and also thank you to Bill for being patient with me and for being ever so friendly! Excellent service.

Botonics is where you go when you have done your homework

5 /5

Melissa

23rd August 2013

I have been plagued by under-eye hollows for the last few years ; consequently I always looked tired and older than my years. Having done a fair amount of research into the various methods of treating these hollows, I could not get comfortable with any of the surgical/non-surgical procedures and decided against any treatment. I was highly cautious about fillers in particular. While results that I had seen on Before/Afters online looked very good, it became very clear that this procedure needed to be done by an experienced professional that has done hundreds of these procedures, as injecting too superficially can give some very unattractive results.

Only once I came upon Botonics and read the positive reviews that I decided to reconsider and booked in a Consultation with Naruschka. She was very professional, took the time to discuss all options and concerns, and was not in the least pushy, which these days is truly a positive point. One should not feel pressured into such a procedure, but she put me at ease, and from her before/after photos, it was clear that Naruschka has talent and experience in successfully treating this area. I decided to proceed with the treatment. For two weeks prior to the procedure, I stopped all vitamins/supplements , took no painkillers and took arnica. To my astonishment, I experienced very very little bruising. I was concerned about not appearing overtreated but Naruschka has an aesthetic eye for detail and preferred to have me come back to see how my eyes had settled prior to injecting all the filler at once. I could not be happier with my results. Prior to this procedure, I was often asked if I was tired. 2 weeks afterward, my GP expressed surprise at my age, thinking that I was younger and I had not heard anything like that in a long while ! Therefore I thank Naruschka and Botonics and strongly recommend doing your homework and you will find that you can trust Botonics for the highest quality, professional treatment.

Wonderful life changing treatment!

5 /5

Helena

20th August 2013

I have had under eye hollows for a few years now, and felt I couldn't look my best as they made me look really tired regardless of how much sleep I had. I had visited many other practitioners previously who advised surgery was my only option. I was reluctant to go for surgery as I really believed I could find a less drastic solution to my tired look. I finally came across Botonics and read about Naruschka's work and decided to make an appointment. I was delighted to meet Naruschka who understood my concerns about my look and how that made me feel on a daily basis. Naruschka was very calm and understanding and explained to me how the procedure worked and answered all my questions thoroughly.She advised I would probably need 2 treatments, which would improve the hollows. My treatment was almost painless, and and didn't take as long as I had anticipated.. After the treatment , I was amazed how my horrible hollows had almost gone! I felt I looked at least 10 years younger with such a quick treatment. Naruschka is a true artist and I am so grateful to have found her!

A very happy client :)

5 /5

AMA London

30th July 2013

I never really am one to write reviews, but having visited Botonics on numerous occasions and had such great results, I thought I would share it to those who may be researching places for treatments.

I decided to go ahead with tear trough treatment and a nose enhancement treatment. Initially I was very nervous, and like many of you have come across some real horror stories online. On my first consultation with specialist Narushka, I immediately felt at ease. She was very knowledgeable and had a lot of experience on the anatomy of the face so was able to answer every question I threw her way. She explained the procedures from how she was going to do them, to how painful they were as well as aftercare. She was very friendly and I felt no pressure on needing to committ. However, I decided to opt for both treatments as I felt comfortable with Narushka. Both procedures were a lot less painful than expected, and I couldnt be happier with the results! Bill called me to organise payments as well as advise on any aftercare regimens etc which was really great and reassuring too. Both Narushka and Bill make a great team. I would recommend Botonics to anyone!

So pleased I chose Botonics!

5 /5

Louise, London(31)

15th July 2013

I had been considering having tear trough for over a year and researched several clinics in London. Naturally I was nervous about it and had read some horror stories on the Internet about things not going well for others.
During the consultation Naruschka answered all my questions fully, she is an expert in her field is passionate about her work and clearly cares about her patients. She is very calming in her manner but makes sure you are fully informed about the potential side effects and makes sure you are fully ready to go ahead and are making the right decision for you.
I nearly bottled out of the treatment at the last minute but am so glad I went through with it. The procedure itself took about 30 mins. I had just under 2 ml altogether. I had numbing cream on before and although you can feel it when the needles go in it doesn't hurt at all, I would describe it as an unusual sensation but not at all painful.
The next day I was swollen yes but nothing a pair if sunglasses couldn't hide. I followed the aftercare and by the following day I had mild swelling but barely even noticeable really. The next day...... Wow. I was over the moon!!!! The swelling had fully gone, I returned to work and not an eye bag insight. It's feels brilliant and I would recommend to anyone thinking about using Botonics. I couldn't be more happy. On a side note Bill has the highest standards of customer service. He is friendly very accommodating and always replies quickly.

Naruschka becomes a friend with only the best intentions for her patients

5 /5

Stephanie H

19th April 2013

I wanted to wait to write my review as I'm quite a cynic when it comes to this kind of thing, automatically assuming reviews have been written without merit or by staff. With this in mind I write this in complete honesty and I hope it helps at least one person in making their decision.

My treatments with Naruschka have been fantastic. She has never rushed the treatment or me. We talk through every aspect of what we plan to do and her explanations ensure I am confident in my understanding of procedures. Naruschka is gentle and kind; I genuinely feel she cares about each and every patient and speaks about her work with such grounded positivity. She doesn't over promise and her skills are proven in her work.

I initially found Botonics searching for nonsurgical rhinoplasty; I had a rhinoplasty to correct very traumatic break in my nose and septum, but the surgeon was a little heavy handed and I subsequently have asymmetry, scar tissue, raised nostril and saddle, with chipped bridge bone making wearing glasses and sunglasses very painful. I had toyed with another surgery but they felt it required bone from my rib. In searching for an alternative I stumbled over Botonics. After submitting interest and quickly hearing from a very well informed, friendly and polite Bill I had my consultation in which Naruschka outlined the possible outcomes and how she felt she could help, showing me examples, thoroughly examining my nose, going through my entire medical history, and of course discussing my hopes. I could not have felt more at ease and booked to have the treatment. Funnily enough, I wish I had booked a larger session in order to have done the treatment at that initial consultation.

Subsequently I have also had tear-trough treatment and we are discussing some additional subtle refreshes in other areas. My nose is so subtly changed, but to me the changes are enormous. I feel happy to look at people straight on, have my photo taken face on and the difference in my confidence is huge. I'm incredibly happy. As with the tear-trough treatment, I look like a better version of me. I couldn't have hoped for any better. Again there was no rushing. My nose was treated over two sessions, a fortnight apart, to ensure optimum results.

Naruschka has become a friend. I enjoy going to see her, chatting and catching up, all the while knowing I'm going to leave feeling happier and looking my best (maybe not as I leave the clinic, but I am sure you get my meaning). What more can you ask for? You can never ask a silly question, or need too much information. It's a unique way of treating patients in such a saturated and money driven area of aesthetic improvement. Additionally I like the honesty and transparency with Bill and Naruschka. There's never an awkward chat about cost or paying making the transactions pleasant.

Overall I cannot recommend Botonics enough. A great team with pride in making their clients happy. Bill is a fantastic and Naruschka is a wonderful practitioner. Thank you both.

Brilliant and Satisfactory

5 /5

Laila Khalid

3rd April 2013

I have done Tear Through and I am very impressed with the results. My eyes were effected with lack of sleep, stress and dieting all the time. It was swollen, tired and made me look old and uncomfortable. I tried many cream but nothing was effective as Tear Through Treatment. It was worth spending money. I got professional consultation and check up before my treatment. I was satisfy with the consultation and looking at other customer results. The first application of Tear Through could see showed me the results. Naurauska from Botonics took her time to see my eyes and went through the treatment safely and took time to make sure i won't feel uncomfortable. She was very calm, friendly and professional.

I used to hide my eyes with glasses and never put much make up as they used to look awful even with make up. Now, i am surprised that how it has changed my eyes, my skin shines and my eyes looks so much better. I am so happy with the treatment and will do in the future instead of wasting money on eye creams. The best thing about treatment is, it last for 12 to 14 months.

Practically perfect in every way!

5 /5

Jess

21st November 2002

I recently had a tear trough treatment at Botonics and could not have been happier with the entire process. From the first consultation to the post-treatment aftercare, Botonics have provided a stellar service throughout. Bill, the coordinator was always swift to respond to any questions I had however big or small and made me feel I was in safe hands. Talking to him was like talking to a friend and that's something I really valued.

Deep under eye circles have been a problem for me as far back as I can remember. I joke that I was born tired, but that's how long I've had a problem with my eyes and so when my mum found out that something could be done about them I jumped at the chance. We both researched many clinics and went for several consultations and different places but in the end chose Botonics not only because of their reasonable price but more importantly because of how pleasant Bill and Naruschka were when we met them.

Although it is a very delicate procedure, Naruschka helped me feel relaxed and totally at ease - she could have been giving me a manicure, that was how easy the whole procedure felt! Naruschka was very patient and friendly, talking me through each step and checking I was alright, there wasn't even a second where I felt I was "just another client". What's more, upon completing the treatment I was pleasantly surprised when a couple of days later Naruschka and Bill called and asked me to come back because they weren't completely satisfied with how the treatment had gone. My left tear trough needed a little more work than my right and I was really impressed that they would call me back in to make sure everything was perfect.

It is wonderful to wake up and actually look rested, and even look great after a late night! My only regret is that I did not know about the tear trough treatment years ago. I'm over the moon with the results, could not be happier!!

I would absolutely recommend Botonics to anyone and I myself will definitely be back for further treatments

I had outstanding results with Botonics and would recommend it to everyone.

5 /5

Jayne Dunkerley

20th November 2012

I try and keep young, active and healthy, but at 47 I noticed facial expression began to show and I really wanted to find a way to refresh my face, especially my eyes. I have used all the creams that are available and nothing worked, so I decided to contact Botonics after checking other sites out. Botonics came up on top with all the research I had done, (which was a lot.). I really hated the way my eyes looked with my crows feet, my black under eyes, so I decided to book a free consultation. I could not believe how warm and friendly my first visit was with Naruschka and Bill. I have received a very thorough, honest and knowledgeable advice from them both. They answered all my questions I had going around In my Head, I so much wanted my black bags to go away along with my crows feet. I decided to have Dermal fillers for my crows feet, Botox for my forehead and between my eyebrows and my eyebrow lift, Tear trough for under my eyes, and Cheek enhancements. The price is what you see with No hidden extras. Then I Kept thinking to myself, If they can do all this I would be so grateful and look wonderful. I could not believe they could do so much to enhance the way I would Look. I decided there and then I wanted all the treatment done because they were so Positive with what I would look like afterwards. They also never tried to sell me more than I actually needed. Naruschka performed the treatment, and I must say, I never felt any pain whatsoever which I could not believe, Naruschka was very thorough and didn't cut any corners, very professional personal service. She was informing me on everything she was doing while keeping me in good spirit. the results were outstanding. It took a couple of days for the slight swelling to go down which Naruschka had told me about, only had one little bruise under my left eye. The treatment took years off me and I'm so pleased with the results which they said they could deliver and they did. Follow up treatment was just as good, Bill had phoned me a couple of days after my treatment to see how I was looking and feeling. Within a week I had received three phone calls from Bill and Naruschka. After care treatment was excellent. Would recommend Botonics to everyone.

Excellent service, personal approach, great communication.

5 /5

Aleksandra Sulbinska

20th November 2012

I keep young, active and healthy, but at 40 the sleepless nights (I have young children) and using a lot of facial expression began to show and I really wanted to find a way to refresh my face and get rid of baggy eyes, hollow cheeks and very prominent nose-mouth lines. I've heard of Botonics from a friend, who uses their service regularly, and I went for a consultation. I have received a very thorough, honest and no nonsense advice. They answered all my questions about my type of skin, available treatments, their effect, how long would they last, the products they are using, the product safety record, etc. They also never tried to sell me more than I actually needed. I have decided to go for the "fillers", the lady who performed the treatment is a trained and experienced health professional, she was very thorough and didn't cut any corners. The treatment wasn't very pleasant (sorry!), but bearable and I could see the results immediately! It took a couple of days for the tenderness to subside, but it was all well worth it, as I look just like I did 10-15 years ago! It won't change your face, it just takes off years of worry! And the service, after treatment client care and communication are next to none. I would recommend Botonics to everyone!

Brilliant

5 /5

Laila Khalid

20th November 2012

I am glad that i did the treatment. I had Tear Through which is eye treatment. I was never happy with my eyes dark circles, hallow, and veins around my eyes which makes me look tired and old at young age. I felt insecure and always wearing glassess to hide my eyes. I used to avoid make around my eyes too and sometime will not go out due to eyes.

After the treatment, my eyes looks much better, bright and not swollen or tired. I don't even have to put a lot of concealor to hide any dark circles and tiredness. It has changed my eyes and texture around my eyes. I am much confident and hardly wear glassess now. I wake up in the morning and just a tiny make around my eyes makes it look now perfect.

I am model and actress and it is very important for me to have better eyes which doesn't look tired. eyes matters and it is main feature of face. I look much better and does'nt look old. I am more confident in front of camera and the best thing is i don't have put enough concealor to hide any thing anymore.

I will suggest anyone this treatment if you suffer from you tired eyes and swollen eyes. This treatment will make a lot of difference. I have tried many creams and spent money on expensive creams but nothing has shown my the difference like this.

The treatment was not painful and Naurauska was very good with me during treatment and i didn't feel any pain at all. She explained everything to me about the treatment. I will ofcourse will stick to this treatment and Botonics which has boost my confidence.

Naruschka is an excellent practitioner.

5 /5

Karen

20th October 2012

Naruschka has a very good understanding of how the face works and where needs attention. She is very helpful in explaining the way the face changes and what works best for an overall result. I would recommend her to anyone after having tried a few others who ranged from good to rather awful! I also find Bill a very easy person to book everything through and diligent in following up and making sure everything goes smoothly.

The place to go

5 /5

Bianca L

7th August 2011

Staff is friendly, the doctor listens to what YOU want, nice comfortable environment. I had a SmartLipo procedure with Dr Joffily a couple of years ago. When I tell people it was painless, they don't believe me, but it was! After having it on Thursday, and 40 minutes of just resting, I walked to the station, got onto the train, went back to Sussex, had a comfortable weekend and went back to work on the Monday! All pain free! I didn't even take a paracetamol that weekend. I had my love handles and just below the buttocks where you get that fat stored. The results were what I expected, but it took about 8 weeks before I saw the final results. At first, you do see a improvement, but after 8 weeks, the cellulite was gone, no down time and it was great!! The really surprising thing is that after having it the cellulite was all gone. I've also had Botox treatments from Naruschka. After 4 days, huge improvement, great I've had botox many times before, but Naruschka's treatment didn't hurt at all, it was well administered, no pain at all. I noticed the change after 4 or 5 days. I've had treatments from many different clinics but I now just go to botonics because they have specialists for what you want, they listen to what you want, and want you to get a good treatment more than just make money off of you.

The place to go for a beauty fix!

5 /5

Debora

27th June 2011

I have used Botonics for a few treatments and will highly recommend the clinic. The doctors I consulted with are all very professional and knowledgeable and I have been very satisfied with the results achieved over the years.

:) :)

5 /5

A G

18th November 2011

Very friendly and knowledgeable staff, great results.
I would strongly recommend.

Summary of treatment

  • Procedure time
  • Anaesthetic
  • Sensitivity period
  • Back to work
  • Full recovery
  • Duration of results

Risks & Complications

Infection, bruising, swelling, asymmetry, necrosis, blindness.

* In rare cases, full recovery can take much longer (i.e. two weeks or more) if extreme bruising or swelling occur.