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Reviews

What do our clients think? Average 5 out of 5 based on 7 reviews.

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I've been going to Botonics for five …

5 /5

Ang

18th August 2017

I've been going to Botonics for five years now and can wholeheartedly recommend Narushka without reservation. She has made such a difference to my life!

I suffer from TMJ, which means that my jaw muscles lock up to such a degree that the pain is debilitating--I will wake up in the middle of the night with my face hurting because I've been clenching even in my sleep. When I read that Botox to the jaw muscles could relax them and stop them from clenching, I started looking into practitioners who performed this procedure. I remember the first time I saw Narushka I was actually fairly terrified because I had never gotten Botox before and was secretly petrified that something would go wrong and I would end up with a frozen face, unable to move my mouth etc. But, Narushka put me completely at ease not just with her warm and sincere personality, but the focus and dedication she put into her treatment. She took the time to really assess my jaw muscles carefully to mark out where the injections would go, to make sure that the right points would be targeted. The results were great--for the first time in my life I could go about my day without my face and neck in pain, and without dreading the onset of a migraine because of the tension. It also made my jawline slimmer, which I love as it makes me look more feminine than before! No more man-jaw!

These days I see Narushka every 4-6 months, and she remains just as friendly and committed to her practice each time. She still takes the time to check me over and think about what injection method would work best depending on how my jaw is doing, and she will also schedule in follow ups to see that the treatment is going well. Basically, it's clear that Narushka cares about her patients getting the best results. It will never be automated, factory style processing with her--she is dedicated to such a professional standard of work and driven by such a genuine concern for her patient's wants and needs that you will never feel anything but safe and confident in her hands!

Booking is also always super easy and Bill is amazingly responsive. On my most recent appointment, I realised an hour beforehand that my meeting would run over and I wouldn't be able to make it to Harley Street in time. I emailed Bill, because I couldn't make or take calls since I was stuck in the meeting, and he managed to arrange for me to see Narushka in the evening, during what was supposed to be her dinner break! I felt so terrible--she's always booked back to back--but when I saw her she was just as friendly and wonderful as ever, telling me not to worry, and cheerfully and competently knocking my pesky jaw muscles out once again.

Thank you Narushka and Bill! You are both amazing!

Bruxism relief treatment - very effective

5 /5

AS

28th November 2015

I have had a very pleasant experience from the initial contact and inquiry stage with Bill who coordinated my appointments, right through to the free consultation with Naruschka, the specialist who reassuringly went on to perform my treatment. She took plenty of time to ensure I understood the procedure and gave me realistic expectations. Results were moderate to begin with but have since proven to be very effective over time and my clenching and the subsequent migraines it caused have reduced dramatically. As my over-developed jaw muscles have reduced my face has slimmed accordingly which is an added bonus. My only hope is that this continues! I am extremely grateful for the highly responsive service I received and would recommend Botonics to anyone suffering from this condition.

They are truly amazing!

5 /5

Maya

10th April 2014

They pay attention to individual's need, customer service is excellent!

God bless the day I found Botonics!

5 /5

Claire Leighton

13th February 2014

I wouldn't normally do a review but I felt that this one just had to be done! I spent several years feling extremely self conscious about an enlarged masseter on one side of my face but never having the confidence to do something about it because I imagined that I might need invasive surgery.
I heard about botox injections to reduce the muscle and researched this for over a year. Finally, I decided to use the services of Botonics and I am so glad that I did!
Narushka is extremely skilled at what she does yet she is down to earth and is easy to relate to, I was comfortable and the treatment was almost painless. Three months down the line I can not believe my own face and the freedom that has come with feeling normal is indescribable.
I want to use this opportunity to thank Narushka and Bill (who is so so pleasant!) for taking me through this treatment. I will heartily recommend this team to anyone.

Effective

5 /5

Kitty

11th February 2014

The environment in Harley St. was good. The doctor was caring.

Great service and results

5 /5

Egil

2nd September 2013

I have for some time been bothered by bruxism, which had caused my cheeks to grow unnaturally big and my face disproportionate. Searching the web for treatment I came about Botonics who offered a botox treatment for a fair price. I live in Norway, but it still seemed much cheaper to take a plane to London than to do it back home. Corresponding with Bill from Botonics was personal and responsive. I was told the first treatment is split in two sessions three months apart, and six-month-intervals from then on until the habit of bruxism eventually is beaten.

Though I was assured the treatment was going to be quick and uncomplicated I was still a bit nervous, as this was my first experience with botox. But the botox-procedure itself was almost a non-happening, as it literally lasted about 9 minutes without any pain whatsoever. The lovely and friendly Naruschka Henriques, who is the specialist, made me feel completely safe and relaxed and talked me through the entire thing. The place itself (10 Harvey street) was another thing that impressed me: Naruschkas office is a luxurious old-school Victorian room that almost makes you feel instantly beautiful, and is certainly far away from any uncanny hospital setting (which really helps).

For about two weeks after the treatment my face was swelled up (as I was told it was going to be) as a reaction from the needles. But when the swelling faded my face started to get slimmer from day to day, which was really fun to observe and very confidence boosting. And it wasn’t all in my head either as I was starting to get compliments by others (probably thinking I had lost weight – cause that’s basically what it looks like: same face only slimmer).
When it comes to side effects I can’t really say I’ve noticed any other than slight weariness after eating a big meal, but definitely no pains.

Four months and another treatment later (just as pleasant as the first time) I’m very happy for undergoing this treatment and would have done it years ago if the idea had struck me. I feel lucky to have found Botonics as I can’t imagine the service being any better or the staff any more helpful. I can easily recommend this bruxism treatment for any of you out there looking to do something about your problem.

I look ten years younger!

5 /5

Juel Stokes

21st November 2012

Botonics is amazing! I look ten years younger and without having any surgery. I had a chemical peel on my face, the results are awesome, it's mad to think that I will get younger looking each year after an annual Skin Peel. After the initial application my face was a little red but Ok and the top layer of my skin came off naturally over a week, like a clear face pack.
I also had my lips done and it's the first time I have nice lips in my life, I can wear bright red lipstick without the lipstick "bleeding".
I feel so beautiful!!!

Summary of treatment

  • Procedure time
  • Anaesthetic
  • Sensitivity period
  • Back to work
  • Full recovery
  • Duration of results

Risks & Complications

Infection, bruising, swelling.