professional, yet personal service from all at botonics, very pleasant and stress-free experience, can recommend wholeheartedly
Treatment received: Botox treatment for axxillary hyperhidrosis or excessive sweating treatment under the arms
Have been battling with this uncomfortable and inconvenient issue for quite some time.
Booking the appointment:
Found botonics via the web, website was informational and looked professional and accessible.
Called the number on website and was greeted by a very friendly and professional botonics representative.
I explained the reason for my call, rep was knowledgeable and extremely helpful and scheduled an appointment with Naruschka for me at a time that was convenient for me. Received confirmation email immediately, as promised.
Clinic and treatment:
Central location, easy to get to
Botonics shares a building with other practices on Harley Street, so the reception is shared.
Welcome at reception was pleasant with only a short wait. Access to treatment room is via a lift or stairs to the top floor of the building.
Welcome by Naruschka was very professional, yet friendly, relaxed and personable.
Naruschka covered off all the aspects of an initial visit (treatment need assessment, medical details, any questions I had) and explained the procedure well. At no point did I feel rushed and our conversation led naturally to the beginning of the treatment.
Naruschka builds rapport quickly, is happy to answer any questions and makes you feel at ease during the treatment.
She carries out the procedure skilfully and at a pace that is neither rushed nor slow but just at the right speed. Whilst concentrating on her work, Naruschka is happy to chat and is a great conversation partner. This, again, contributes to an overall relaxed and positive experience of a potentially uncomfortable procedure.
The treatment was a complete success, underarm sweating is reduced dramatically to virtually zero, even in high-pressure or stressful situations, that usually triggers the condition.
The effects of the treatment are temporary (which is the nature of the treatment) and I have now booked my next appointment with Naruschka.
I can confidently and wholeheartedly recommend seeing Naruschka at Botonics and would do so to any of my friends.