Client Reviews

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botonics Plastic Surgery Group is rated in the TrustPilot category of Health & Wellbeing.

At botonics we pride ourselves on the quality of our first class service. But don't just take our word for it, read these first hand accounts of our verified clients from the INDEPENDENT review site, TrustPilot.




Sunday, June 14, 2020

I've had problem skin since my late teens (I'm now heading towards 50) and have tried everything over the years: lotions, potions, antibiotics. They worked for a short time, but then my spots came back. I approached Botonics a few years ago for a free consultation and was advised to use the Obagi Clenziderm skincare range (which they provided). It was the first time I had seen a medical professional who I felt really 'got it' and actually cared about finding a solution - rather than fobbing me off with a generic prescription.

The result was transformative - after just a few weeks I noticed a change, and my skin completely cleared up. It was amazing! However, after around 3 years the spots started to return. I tried a salicylic acid peel, which worked for a while, but the procedure wasn't for me. I don't have the kind of lifestyle where I can hide away for a few days while my skin peels away!

After that, the consultant who I had been seeing throughout (another bonus - it's great being able to see the same person each time), suggested I try Roaccutane. I was then transferred to a Roaccutane specialist for my treatment. My first consultation with Dr Joshua was free, to check whether I was right for treatment. He was knowledgeable, supportive and very down to earth - again, I felt like he understood what I was going through and wanted to find a solution. At no stage did I feel pressured. The process and costs were made very clear upfront, so I knew exactly what to expect.

I'm now entering the final week of my Roaccutance treatment and my skin is incredible - I haven't had a single spot for 4 months! I've seen Dr Joshua every month for a check up (via video during lockdown) - to see how I'm getting on medically and emotionally, and Bill at Botonics has been looking after the admin side diligently - organising my prescriptions and even sorting out an 'at home' blood test during lockdown, which was easier than I thought it would be.

I would 100% recommend Botonics for this procedure - throughout they have been knowledgable, professional, caring and easy to deal with. The result we've achieved is great - I have a new-found confidence now that my skin is clear.
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Wednesday, March 25, 2020

I visited Botonics for the first time a few years ago and to be honest I did not know what to expect, I had never had any plastic surgery/procedures done before, particularly on the face, and therefore undoubtedly I was very nervous and confused as to what to expect, despite doing as much research as I possibly could. Once I arrived, the atmosphere was very professional and the staff extremely friendly. I initially chose Botonics after seeing all of the good reviews online and wanted to be sure that I was in trusting and professional hands. I did not actually realise at the time that I was able to complete the procedure straight after the consultation, which was very good news to hear, as I wanted to address the insecurities with my nose ASAP. The procedure itself took no longer than 10 minutes and the pain threshold I would say was approximately 3/10 (and my pain threshold is not that high). The specialist Dr. Narushchka Henriques was extremely professional and reassuring; answered all the questions/addressed all the worries that I had with honesty, and assured me of all the ins-and-outs before proceeding with treatment – it was clear for her that this was not a money-making scam and that she genuinely cares for her patient’s and would like to be as open and as honest about the outcome and potential side effects of bruising etc. (which for me did not last long at all, maybe a few days). Overall, the procedure was quick, relatively pain-free and once I saw the outcome in the mirror, I was extremely pleasantly surprised at what had come of my nose. For the first time in my life, the hook had gone and it was straight and I couldn’t remember a more self-esteem boosting moment if I tried (for people whose nose is their insecurity, trust me you will be able to relate). Read more


Helen W

Sunday, March 8, 2020

The primary reason I went to see Naruschka was to discuss non-surgical rhinoplasty. I underwent rhinoplasty 20 years ago and it was not successful - the asymmetry in my nose which had been less visible in my larger nose was now very pronounced in my smaller nose (tip and nostril asymmetry was left particularly exaggerated) and too much had been removed from my bridge. I was very disappointed but just learnt to live with it. As my face has aged (I am now in my late forties), it has been looking even worse however and I decided to explore a filler solution. Naruschka had great reviews and I am really pleased with the results of my first treatment session with her. She really took the time to understand what was bothering me most about my nose and my face. I decided to go ahead with the treatment there and then and my nose definitely looks better. Replacement of some of the bridge is transformational for me and makes me feel a bit more like my "old" self. The asymmetry, including nostril asymmetry, is still there to some extent but I trust Naruschka that some further refinements can be made (my nose was so traumatised and had so much scar tissue that it will require enhancement over time) - I accept complete perfection is unattainable as my nose is just wonky, but I am feeling a lot happier with it. I only wish I'd had this treatment sooner.

I also had cheek fillers with Naruschka. I have had them before from different therapists but I am really pleased with what Naruschka has done - she assessed that I was missing more volume on one side than the other and tailored the dose accordingly. No other therapist has done this and, needless to say, the result is a lot better. I found the overall treatment took a little longer because Naruschka takes her time to get to know your face properly. She was also very sensitive to my desire not to look dramatically different and to take things slowly. I would recommend Naruschka full stop, but particularly if you are apprehensive about having these sorts of treatments and worried about being seen as having lots of work done.

The one thing I would say is that there is a short recovery time required after non-surgical rhinoplasty (Naruschka has a great video online about this online, I discovered!), as you might expect with an area as delicate as the nose. If you are likely to be self-conscious, I would recommend that you plan your treatment so you don't have to go to work or a social event for 48 hours (the day after is the worst day - even if your nose looked ok immediately after treatment, it will be very swollen the next!). Bruising was actually very limited and easily concealed; it was the swelling that was more of an issue. Since the first two days, some residual swelling has remained (particularly when I first get up in the morning), but it it is liveable with and it gets better every day as my nose settles back down to more refined contours. I would always definitely have treatment a good few weeks before a big event.

Even if you are worried about anything, the other great thing I have found with Botonics is the personalised interaction from an administrative perspective - Bill was my coordinator and he sorted out all of the procedural aspects and followed up by email the day after my treatment to check all was well and encourage me to take the various supplements designed to reduce swelling etc. Again, I have not experienced this level of service elsewhere.
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Tuesday, January 14, 2020

There are lots of people offering dermal fillers in London but it’s hard to find someone who is as understanding of your expectations as Naroushka. I was conscious as it was the first time I had ever had any dermal fillers so I did my research and Botonics came up over and over again. I booked a non-surgical nose job based on other positive reviews and was not disappointed. I had seen a few other practitioners but was unsure of what they were offering and if they truly understood my concerns. From the very beginning with Botonics I was made to feel 100% comfortable before and during my procedure which I am very appreciative for as it was my first dermal fillers. I met with and had a consultation with Naroushka and what immediately impressed me is that her technical knowledge and skill is superb. On top of that Naroushka calming, patient and very easy to chat to and she made me feel secure about what was happening during the procedure. The whole process was simple, from booking and discussing with Bill over the phone (who managed to make appointments fit in accordance with my needs) the consultation and the treatment and aftercare - everything was spot on. After the procedure Naroushka advised me how to treat and care for the nose and to be in touch for a follow up. I have since been back for check ups which were very helpful and help to get the exact results that I wanted. Even at this stage Naroushka was very patient and wanted to achieve the perfect look that I was after. I will be visiting again when I need to. I couldn't be happier with my nose now and I would be quick to recommend this clinic, and practitioner, to anyone. Read more


Miss nose from Wales

Tuesday, January 7, 2020

I wanted to share my experience of non surgical rhinoplasty to help others in the same situation. I had a failed rhinoplasty and the results were not only unfavourable cosmetically but emotionally I suffered greatly.
The heartache of a revision rhinoplasty was something I didn’t want to consider. I did have many consultations regarding revision surgery but due to the unpredictable results, possibly more scar tissue, over a year healing time and the possibility of further emotional scarring I chose to look into the possibility of non surgical rhinoplasty using fillers. I had many consultations with practitioners regarding nose fillers. Every consultation was at least a 7 hour round trip as I live in Wales but I didn’t give up hope I kept searching. I didn’t feel confident with any practitioner until I met Narushka.
Narushka instantly made me feel comfortable. She listened to my concerns and she could see and understand what I’d like to correct. She explained what she could achieve with nose filler and how she would preform the procedure and why she would use the particular filler she used. Narushka’s understanding of nasal anatomy is honestly more advanced than some ENT surgeons I consulted with. She kindly made a plan for my nose explaining the whole procedure and aftercare to me in fine detail. I never felt rushed or silly for asking the same questions 2 or 3 times. Narushka was the first person I met who genuinely wanted to help from her heart and doesn’t treat you like it’s a business. Her artistic eye and skill is phenomenal. The actual procedure didn’t hurt and the result was so beautiful. Finally a nose that fitted my face. I actually cried with relief that my nose nightmare was over. I thought filler would add bulk and make the nose bigger and wider. Not in the hands of Narushka - my nose was refined, elegant and gained the much needed projection. I’m happy for anyone to message me and I will share my pictures. I don’t write reviews but this was so important to me because after my rhinoplasty I discovered so many others that were also out there suffering with unfavourable results afraid to have further surgery and really not knowing where to go or who to trust because so many websites use fake pictures they have taken from the internet or modified themselves I felt a need to help others. Botonics was the only website that was super informative and showed results from every angle with before pictures. Please don’t give up hope. Narushka is amazing and she will give you the confidence to live happily again being able to forget about your nose and the emotional scarring that it causes. The best thing of all is the nose only better with time. I will be forever grateful to Narushka the Fairy God mother of healing noses. Bill was also wonderful, he too is very informative and organised.
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Wednesday, November 6, 2019

I had suffered with severe acne on my face and back for 4 years. During these 4 years I made many trips to the GP to find a solution for my acne. I was given antibiotics and topical creams to help cure my acne. These worked for some time but were temporary as when I would come off the pills and creams I would notice my acne return. I knew i needed to find a permanent solution. I tried many lifestyle changes such as eating healthy and I even bought and tested some other creams and pills which unfortunately didn't work either. After a lot of research I came across something called accutane which many people were seeing amazing results with and completely clearing up their acne I tried to get an appointment through the NHS however through the NHS I was told that I would have to wait a minimum of 6 months to be seen.

I decided to research some private dermatology clinics and came across Botonics. I read their reviews online and they offered the best package and price for the treatment I wanted.
I called botonics and they offered me an appointment on the same week to be seen by Dr Zokaie. The consultation they offered me with Dr Zokaie was free and there was no pressure for me to decide to proceed with the treatment on the day.

My experience with Botonics has been amazing. I was so pleased with the results I had just after 2 months on Accutane. I had always been self conscious about my acne and scars and wanted to treat is as soon as possible.

In my case I agreed on the same day to start treatment and on the same day I done a blood test which is required to start this treatment and on the next day my prescription was ready to pick up. I couldn't believe how quickly everything had been sorted and I was finally on my journey toward getting clear skin and getting my confidence back.

Thank you to Bill from Botonics for being very friendly and professional with everything. From booking my appointments, taking correct payments and always being available to answer any questions or concerns I may have.

I am now on my 7 month of accutane and completely free of acne on my face and back. I still have some scars on my back due to my acne being so severe but this can also be treated through Botonics which offer a wide range of treatments for acne scar removal.

I highly recommend anyone who is also suffering from acne to look into botonics and see what they have to offer. I am really happy with my results and would recommend botonics to anyone suffering from acne.
I wish somebody had told me about botonics sooner !!
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Tuesday, October 22, 2019

I visited Doctor Naruschka and was initially quite anxious as this was my first time getting any form of cosmetic treatment or procedure. Doctor Naruschka made me feel very comfortable from the moment I entered. She explained the procedure in depth, went through the aftercare and ultimately put my mind at ease.
The booking process was smooth and efficient and I managed to get an appointment in good time. I was able to ask any queries prior to visiting and was also able to gain an insight into whether I’d be a suitable candidate for the treatment before attending by sending in pictures to be reviewed. This was very helpful. My point of contact was Bill who was also excellent. He was very easy to reach and responded swiftly throughout the process which was reassuring.

Even after reviewing my pictures and booking the appointment, the consultation was free and there was no pressure for me to decide to proceed on the day. I explained my concerns in the consultation and mentioned that I was always self conscious about the symmetry of my nose. Doctor Naruschka listened attentively and then performed an assessment for herself. She then advised me of what she felt would benefit me most in achieving a more balanced profile. I was conscious of not wanting my appearance to chance too drastically and was anxious in this way but she kindly settled my concerns.

The procedure itself was pain free and the results were excellent. She initially applied a numbing cream over my nose which took around 10 minutes to take effect so l barely felt a thing! Doctor Naruschka was very skilled and had good placement of the filler to give a more defined symmetrical profile after the treatment wad completed. She explained that I would possibly require a top up appointment once the filler had settled in order to obtain the best results but I was very pleased with even just the one treatment.

The recovery was very easy. I had very little bruising or swelling and had only a few marks on my nose of the needle incisions which were easily covered with concealer and faded within the next few days. I was back to my normal routine almost immediately and besides a little tenderness in my nose for the week , there was largely no other discomfort. The results where immediate and I was very happy. I will definitely recommend Doctor Naruschka. She is very competent in her work and definitely makes you feel like you are in good hands. I will be returning for further treatments with her.
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Faris Rai

Saturday, September 28, 2019

As I've aged towards my late 20's and have a job which involves being in front of camera, I have noticed things about my appearance which have decreased and become personal insecurities of mine. I was physically in better shape during my younger years and my face had become more circular, losing definition and structure around my bone areas. I was really struggling to accept the consequences of aging and tried taking better care of my health, fitness and nutrition. Due to my busy schedule it has been hard to maintain consistency and discipline therefore I haven't been getting the results that I desire. Botonics fixed my problem. They offered me a safe and comfortable solution with fillers and fat removal injections. This is something that I have never thought about and didn't even know exists. The thought of plastic surgery is extremely daunting and most people would be too afraid to dare go ahead with such a thing...However, they also all have personal insecurities which they would remove in a heartbeat if found the opportunity to do so. Non-surgical fillers helped bring back the shadow, tone and definition which I thought that I lost in my younger years and made me happy with my appearance again which I haven't been in the recent years of my life. They are incredible at what they do, are well educated within the industry with experience and knowledge. I couldn't recommend them any more if I tried. I felt like I was in safe and secure hands during the whole process right from the first consultation right to the final procedures. Thank you Bill, you and your amazing team gave me the confidence to embrace myself and be more comfortable in front of camera. Read more



Friday, July 19, 2019

I had been suffering with acne for the past 3 years - within the 3 years I had made several visits to the GP and been giving a range of topicals and antibiotics such as benozyl peroxide and minocycline. Everything was a very temporary remedy - so I knew I had to try something with more permanent effects such as Roaccutane. However through the NHS the waiting time for appointments for Roaccutane was up to 8 months and I didn't want to suffer for that long as my scarring and acne was getting worse by the day effecting my self confidence.
I researched many private dermatology clinics, but Botonics seemed to have the most clear and well priced package with a breakdown of prices, and appointments available within 1 week.
From the first appointment to getting prescribed Roaccutane was just under 2 weeks - Dr Zokaie (my dermatologist at Botonics) was so helpful and let me know exactly how much medication I will be taking, the side effects, how long the process will be etc.
Furthermore, when I had any queries I would email Bill at Botonics and get responses within less than one working day. The 1-1 support is great as it means I feel supported through out the whole process - the advice was also honest and straightforward which I greatly appreciated!
The monthly blood tests were also arranged via Botonics, and the process was very easy with minimal hassle.
Botonics were also able to accommodate for any schedule changes I had due to me working full time, and had a wide range of timings available for the appointments.
Overall the quick, streamlined and hassle free process really makes the whole treatment worth the money, and I would recommend Botonics to anyone looking to start their treatment on Roaccutane.
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Jeremy Ho

Monday, July 8, 2019

I am currently undergoing a Roaccutane treatment with Botonics and I would recommend it to others for a few reasons. Firstly, the Botonics admin staff make the booking process as easy as possible, both in terms of the doctor’s appointment and scheduling the blood tests. They similarly accommodated for booking changes due to my changes in my schedule. The blood tests were also really easy and convenient. Because it closes at 8pm, it gave me time to visit after work, which was very handy for me given by busy work schedule. Any queries or concerns I had was adeptly answered by the Botonics staff, whether that was by email or by phone call.

My dermatologist was also very friendly and experienced. He is a certified NHS Roaccutane consultant with many years experience with the treatment. After an initial assessment, he prescribed be Roaccutane after I passed by blood tests. He was also very patient in answering any questions or concerns I had regarding both the drug and the treatment (I had a lot of questions going forward with the treatment). Within 7 days of the initial assessment, I started by treatment, having easily filled my prescription at my local pharmacy.

Ultimately, this streamlined process was much easier and simple compared to the most other places. Not only was it fast, everything from payment to customer service was up to point. It was also great that the initial consultation and the first two blood tests were included in the initial payment. I would recommend botonics for those who are looking to begin Roaccutane treatment, and are hoping to get through it within a short period of time, as it would usually take much longer to undergo the treatment through the NHS. With the all inclusive treatment, botonics has definitely made what would have been a stressful process as stress free as possible.
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Carly Peach

Wednesday, June 26, 2019

What can I say Naruschka Henriques is just the best. I had been unhappy for years after a bad nose job (done by another surgeon) which had left me with a ski-slope and then sadly had further trauma to my nose which left it mis-shapen and so uneven and deformed looking. I was totally miserable saving for yet another nose job when I came across the non surgical option. I went and had a free consultation and after which I had my first treatment and was beyond over the moon. My nose was straight and defined and the best it had ever looked I was so happy. I came back after around 9 months for a top up and then treatment lasted longer and longer each time I had it done. I am due to get married and live in the Midlands and decided I wanted cheek fillers aswell as the non surgical nose job. I do not know what possessed me so close to my wedding date but I tried another clinic locally which had good reviews and were offering a deal on two treatments. This was the worst mistake I could have made. My cheek filler as ok but my nose was horrific. It looked like it did before I had ever been to Naruschka. Symmetry totally off, no definition I was devastated. My hen do was 5 weeks away and my wedding 8 weeks away. I gave it two weeks to see if it settled down which it did not and contacted Naruschka who fitted me in for an appt a day or so later. She gave me great advice and reassured me it would all be ok. I went back to the original practitioner and she dissolved it but I had to go back twice as she tried to fix it first but it was still terrible result. So after 3 lots of needles going in my face I ended up back to where I started before ever having any filler. Not only was it a stressful waste of time and money and caused me so much upset, I lost all the build up of old filler I had previously had in previous treatments. 2 weeks later I was in with Naruschka and now I feel like myself again. A week later I was at my hen do and nose was not quite settled but no-one noticed as had my makeup done. I know by the time my wedding comes round in 3 weeks it will be perfect and settled. So I never write reviews but my advice to anyone is dont be seduced by deals, you get what you pay for. In my case it nearly cost me looking my best on my big day, do not risk it. Noses are such an important parts of our faces, you cant afford for it too go wrong. I would never go anywhere else ever again. Read more


Anon. Customer

Thursday, April 25, 2019

From the beginning my experience with Botonics has been straightforward, pleasant and efficient. I was really keen to start Roaccutane treatment as quickly as possible, after growing tired of waiting for a referral to the specialist NHS dermatologist. I initially contacted Botonics after reading the information laid out clearly on their website and attended a free consultation with the doctor. It was amazing to realise how quickly I would be able to start the treatment; after just one appointment with the doctor and a blood test a couple of days later. I started my first month of Roaccutane just one week after the first appointment – something that would not have been possible elsewhere.

The clinic where I attend the monthly appointments is very professional, staff are very friendly and the doctor is extremely helpful and explains everything very clearly. I have had lots of questions about the medication itself, how it works, and what other products I should/shouldn’t be using at the same time, and the doctor has always taken the time to answer my queries even in between appointments via email. Having this 1-1 support is great.

Similarly, Bill at Botonics has been very accessible and easy to contact when it comes to arranging appointments with the doctor, making payments, and has taken the time to explain the process to me which I really appreciate. It has helped the whole process to run smoothly so far. I work full-time in East London and was initially concerned about how I would manage to attend the monthly check-ups as well as semi-regular blood tests. However thanks to their flexibility and good communication, I have been able to attend appointments before work or during lunchbreaks.

For these reasons and more, I would definitely recommend contacting Botonics to discuss your Roaccutane treatment for acne.
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Sunday, March 24, 2019


Louise Bonner

Tuesday, March 12, 2019

My consultation

I had been unhappy about the bump on my nose for a long time - for as long as I could remember. I had considered rhinoplasty but was too nervous about the long-term results and, to be honest, couldn’t yet fund the large cost of it. When I learnt about non-surgical nose jobs, I began watching online videos and couldn’t believe how quick and effective it seemed, so I decided to reach out to Botonics clinic, book a consultation and find out for myself.

My specialist, Naruschka Henriques, was professional, friendly and highly knowledgeable. We spoke about the risks of the procedure and what she would do to prevent those from happening. She looked at my nose and told me how much filler I would need and the type of result I could expect. When I decided to go through with it, she also prepared me with after care information and things I could do to minimise bruising, such as apply bruise cream I bought from Superdrug.

The procedure

They weren’t joking when they said this could be done within a lunch break. It was incredibly quick. This was my first procedure of this kind so I wasn’t prepared for the sensation of having fillers inserted, but all it was was mild discomfort and the sensation of needing to sneeze! Although it was quick, I could tell Naruschka very thorough and made sure my nose was even from the side profile.

My skin around the treated area was sensitive and hard to touch for a few days. I also had mild bruising, but that was easily covered with foundation. Today my nose feels like my nose. It looks so, so natural and I’m incredibly happy - and definitely having it again! Friends of mine who I had told about the procedure also cannot believe the difference. My nose is now straight and although it’s technically bigger, it looks smaller!
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Sunday, February 10, 2019

I had grown to just live with the fact that I really didn’t like my nose . As I got older and pursued a career in acting I hated it more and more especially having to have profile shots taken at auditions . My mother and sister had both had surgery on there noses but I was always way to scared to go under the knife and people assured me ‘ it wasn’t that bad ‘.
All this changed when someone mentioned to me about a ‘non surgical nose job ‘ - I was all ears , but a little sceptical of how much of a difference it would make and would it be worth the money, pain and downtime. I started googling before and after pictures and was pleasantly surprised at the subtle but good results achieved by careful placement of dermal filler . The company botonics popped up a few times and I decided I had nothing to lose but to contact them to see if I was a candidate for the treatment . I received a response from Bill , the business manager whom encouraged me to send over some pics of my nose from lots of different angles . He came back to me and said exactly what I had wanted to hear , that they certainly could get rid of my bump , wonkyness and give the appearance of a much sleeker nose . I was excited and nervous but booked a date in . I was pleased to note that the payment options were reasonable with no hidden costs and there certainly was no pressure selling which I hate !i did feel worried before heading to London .I was scared that I would be one of the extremely rare cases where filler was rejected by the body , I knew I was being silly but still I was nervous - I needn’t have worried about anything at all . On the day of the appointment I arrived armed with my arnica cream feeling scared of just about everything. Naruschka was so professional , I felt assured and relaxed . She has Worked with dermal fillers for many years and she talked me though where she was going to place it and what corrections this would make . She took some before pictures and I sat on a revolving chair to get some good before and after videos and photos . I’m not going to lie I was very nervous whilst I layed there waiting for my anaesthetic cream to start working however I calmed down once she started injecting and it really wasn’t that bad I could hardly feel most areas . There was a bit of pressing it into place and one particular area was sensitive which I had already been warned about . I was glad when it was over but it was far from the pain that I had worried about . . When I was shown the mirror I was so happy because it now looked straight and sleek and my much hated profile had definitely improved !.
I got the train home from my procedure with little more than a red tip! that first night my nose was tender to touch and for few days after but I was able to go about my day the next day totally normally and didn’t have any bruising at all , the sites that had been injected just felt a little tender . Now I have completely forgotten I have even had the procedure done it’s so natural and subtle ! A few of my friends who knew what I was having done have commented that they would never had noticed as the results only when I show them the before pictures so they agree that this is a big improvement . I wish it didn’t wear off !! I’m
Pretty sure I will be back every year for Naruschka to work her magic on me ! Special thanks to Bill for always getting back to me so quickly and offering me a very personal service and Naruschka you are so clever with what you can do ! See you again soon !! But hopefully not that soon :-)
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Friday, February 8, 2019

Recently I had my first ever experience of cosmetic treatment with Botonics. I had heard of the non-surgical nose jobs and wanted to look into it as I have never been happy with my nose. Having looked into Dermal Fillers it was definitely something I wanted to try out not only on my nose but my chin and lips to help soften the overall appearance of my face. I spoke with Bill, my coordinator, over the phone who was so friendly and we arranged my free consultation with specialist Naruschka who would be doing the treatment. I was very nervous going in as I really had no idea what to expect but they were both so lovely. I sat down and explained what I was unhappy about with my face, how it was affecting my self-confidence and how it was really important that the changes looked as natural as possible. After taking before photos, I was made comfortable and Naruschka applied numbing cream to my nose, lip and chin and left it to kick in for around 15 minutes. The treatment took around 30 minutes all together and was less painful than expected, it was definitely uncomfortable but bearable. Naruschka was talking me through it throughout and made me feel at ease. They had been hugely informative about aftercare and what products they recommend to assist the healing process beforehand which was so helpful. My lip was swollen and bruised, and there were little bruises on my nose but all coverable by makeup and healed within 4-5 day. The results have been much better than I had ever expected, I have had comments from people saying they can notice something different but cannot put their finger on what. One of my biggest worries was how natural it would look, and I am so happy with how its turned out and would hugely recommend anyone considering treatment going to Botonics. Read more


Ryan H.

Wednesday, January 9, 2019

I’m a 36-year old gay man, so getting Botox was inevitable. Being brand new to it, I was sure to do as much research as possible, especially because it’s literally someone jabbing you with a needle (and in the face, of all places). After lots and lots and lots of reading, the reviews I found for botonics gave me the confidence to make my first booking, and holy crap, I’m so glad I did.

From the very first moment I reached out to botonics, I was greeted by a warm, friendly voice (Bill, who’s awesome). I immediately felt comfortable, and I booked an appointment for later that week.

When I arrived for my appointment, I met the incredible Naruschka Henriques. Okay, so. Naruschka Henriques looks like a person you would want to be doing your Botox. She’s arrestingly beautiful, like she made a deal with Isabella Rossellini’s character in Death Becomes Her. It’s insane.

We started chatting about what brought me there, and I instantly felt completely at ease. This may have been my first time getting Botox, but it was Naruschka’s billionth time doing the procedure. She was a pro who knew exactly what she was doing; we discussed everything that we would be doing before I moved to the treatment area in great detail, calming any lingering nerves I may have had.

The treatment itself is so minimally-invasive that Naruschka and I usually have a lovely, uninterrupted conversation whilst she does her thing. The pain is barely noticeable, and no worse than getting a tight little pinch. It goes away immediately, and the results will last months.

I’ve now seen Naruschka three times for treatment, and she worked on a new area during my last visit (closer to my eyes, where I have bags that I’ve always hated). The day after treatment, I looked in the mirror and literally said “Oh my god!” out loud in my flat. The lines under my eyes were already fading, and within three days or so, they would be completely gone. It was an unexpected result, but one that has helped to give me tons more confidence, which is part of the reason I started getting Botox in the first place. It was amazing, and the follow-up from Bill is always great; it reminds you that this small team of people really do care about their clients.

Long story long, I highly recommend botonics, and Naruschka Henriques in particular. If you’re worried or nervous about it at all, just go in for a (free) consultation and you’ll immediately feel at ease. Have fun! You’ll be super glad you went :)
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Wednesday, November 14, 2018



Thursday, November 8, 2018

Botonics have helped change my life in regards to my acne.
Botonics professionalism and support assisted me in my roaccutane journey towards clear skin.
I have had troublesome skin since I was a teenager, after it clearing up in my late teens/early twenties, I thought it was something do the past, however when I was 23/24, it came back and really affected my confidence as an adult. I tried everything and decided to look into roaccutane as my next option. I researched into accessing roaccutane through the NHS, however I was told I would have to wait at least 6 months until I could even be considered to begin. It was a horrible feeling and I felt lost. I began researching into private options and discovered Botonics. I read amazing reviews and a clear website addressing the questions I had in mind. After contacting to inquire, I learned that I could pay for a course, if I was able to undertake, in instalments. This was even better and I was excited to have my initial consultation and get underway.
I was contacted promptly by Botonics after inquiring and they were really helpful in providing me with everything I needed and wanted to know.
My first consultation was fantastic, I felt supported and almost excited to begin the course on my way to clear skin. Throughout the months I was replied to promptly whenever contacting Botonics and the process was made as simply as possible.
Now months into the course and almost to the end, I cannot express how much happier and confident I am in my own skin. I am thankful for botonics support when I was going though minor side effects- albeit all worth it!
It was all very easy, monthly check up consultations to see how my skin was going and then if all ok, a prescription of roaccutane for the next month. Initial two blood tests were included which was really helpful as they are required just to check that all levels were ok. I had no problems at all and it was great to know how closely everything was monitored for my overall health. It was made clear to me that I could contact them at anytime which was lovely to know.
I can not recommend them enough!
Thank you Botonics!
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40 year old now feeling more like a 20 year old!

Monday, July 30, 2018

Having met with Dr Joffily for my free consultation I felt confident I had chosen the best cosmetic surgery group and surgeon for me. Dr Joffily and his team, including Patient Coordinator Bill, are consummate professionals who succeeded in making my service feel very personal.
Pre-procedure everything was explained thoroughly and my questions were answered patiently by a friendly and professional team.
Carrying and breastfeeding my three amazing children had taken it’s toll on my body. Dr Joffily, with his years of experience was able to offer me guidance and advice to help me to decide how to achieve the best results. I decided to go with three areas of Vaser Lipo, upper and lower abdomen and flanks plus breast augmentation.
The costs were inclusive of aftercare garments, massage etc. and were set out clearly, without pressure to proceed.
On the day of the surgery I met with the surgeon and his surgical team who made me feel at ease.
Post theatre care was adequate.
Recovery in the weeks following the procedure was straightforward and less painful than expected. I met with the surgeon once more. He assured me I was recovering as well as expected and that my results would only get better.
Two months down the line I couldn’t be happier with my results. The decisions I made, including implant size and areas requiring lipo were spot on and have made a world of difference to my overall shape.
The confidence this has given me, both in and out of clothing, is priceless.
A massive thank you to DR Joffily and his team.
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Sindy taylor

Wednesday, June 13, 2018

It has been over a week since my non surgical nose job with narushka I couldn't be more happy with my nose I've been coming to see narushka for the last 2 year and I'm extremely happy with my results prior to the treat I was looking into getting a rhinoplasty as I disliked my profile as the hump on my nose stuck out and made my nose look bigger not only has narushka made my nose appear small she also straightened out the hump with her expert knowledge she has created the nose I always wanted but better. It's still amazes me that the before and after picture was achieved by derma filler. When I first had my very first procedure I was a little nervous as I didn't know to much about the non surgical nose job but immediately narushka makes you feel relaxed and provide you with every information you need to know also including the after care. I always look forward to see narushka she is very skilled and a genuine person which makes my experience with her all the more pleasant. She is honest with what she can do to your nose and every procedure my filler stays longer and my nose looks amazing. She is truly amazing at what she does I could honestly not recommend her enough. If your thinking about the non surgical procedure book a consultation with narushka. I am very grateful to the way she transformed my nose and helped me love and feel confident in myself. There is no one else I would go and see but her. I have moved abroad and I will travel just to see her that's how amazing she is. Read more



Thursday, May 31, 2018

I got dermal fillers done at Botonics for the first time when I was 18 years of age. I was unhappy with how my nose looked as there was a small bump and the tip of my nose pointed slightly downwards when I smiled, I was also really self-conscious about my nose to mouth lines as it was genetic and I inherited it from my family. So I got fillers done and now I feel much more confident and I loved the results which is why I have been visiting many times since last year, I am now 19 years old and I visit botonics every 9 to 10 months to receive treatment. I live all the way in Bath which is quite far from London. The reason I travel a distance just to get dermal fillers is because botonics from my experience is one of the best clinics in London for dermal fillers and Botox. I am pleased with every treatment that I received with Naruschka Henriques. She is very lovely and consistent and made me feel comfortable which helped with my nerves. My coordinator is Bill Green who is very helpful and reliable when it comes to booking appointments and asking for advise, as he replies to the emails quite quickly. The timing and the service of the clinic is great, the staff are really friendly. The price of the treatment is also reasonable which is great. The consultations with the specialists are free, and the actual treatment involves minimal pain, only a slight discomfort which is good. Everyone will react differently to the treatment, but the clinic provides really helpful and useful pre and post treatment care advice such as applying arnica cream and taking arnica tablets which really helped me with the process of healing. After my first treatment I had some bruising and swelling as my skin is quite sensitive, so the cream and tables were beneficial for me. Overall, I am pleased with every appointment I had with botonics and I highly recommend this clinic to anyone who is planning to get dermal fillers. Read more



Friday, May 4, 2018

I first visited Botonics in the summer of 2017 to inquire about a non-surgical nose job. I had just discovered the procedure and felt so relieved that there was a reversible and non-drastic way to alter my nose, one of my biggest insecurities. I have always had a dorsal hump, and after injuring my nose it became crooked which bothered me greatly. On researching venues that offer the procedure, Botonics was consistently on top of my list due to the multitude of 5-star reviews - so many that I was dubious at first! However, as soon as I met with Naruschka Henriques I understood the reason for all the high praise. I was able to receive an appointment quickly following email correspondence with the very helpful staff - special thanks to Bill! - and was reassured that the consultation would be free regardless of whether or not I went through with the procedure. In fact, the very first appointment I had with Naruschka I didn't receive the treatment; I wanted time to think about it and Naruschka couldn't have been more understanding, ensuring me I was welcome to return whenever. A month or so later I did return, this time intending to receive treatment, and Naruschka took me through everything - risks, expectations, etc. - making sure I was fully comfortable before undergoing the non-surgical nose job. The procedure itself was almost painless and entirely less nerve-wracking than I was anticipating. Naruschka chatted with me the entire time, and it was done in less than 15 minutes! When I was given a mirror to view my nose I could hardly believe it, and I was incredibly pleased with the result and grateful to Naruschka for her help in tackling one of my biggest insecurities. I paid the exact amount I had expected to (there were no hidden fees) and received excellent advice on aftercare. I have since returned to Botonics and received another treatment, with even better results, and intend to visit again soon. I want to give a big thank you to Naruschka and all of the team! Read more



Thursday, April 12, 2018

I had always been self conscious of my nose and always said to friends and family that one day I would get a nose job. However, after researching what the surgery entailed and finding out how invasive the procedure was I decided that it wasn’t for me. I had seen horror stories of surgery going wrong and didn’t want to dramatically alter my face!!

I happened to come across the great work of Botonics and absolutely fell in love with the results. The fact that it wasn’t permanent, was cost effective and required minimum recovery time hooked me in at once! I always contoured my nose and just wanted the tip to be narrower and the small bump on my bridge to be straightened out. After looking at the results online I realised that this procedure was a much better fit for me than an invasive nose breaking nose job!

I would definitely recommend researching thoroughly what the process involves- i did just that and was guided by the lovely staff at Botonics. I asked questions focusing on my concerns- what if I don’t like it?! What actually is a ‘non surgical nose job’?! Is it going to hurt?!”. I even sent photos to my surgeon ahead of the procedure to make sure that he definitely thought he could make an improvement to my appearance. I didn’t want to go all that way to the clinic to be told there was no hope for me and my not so little old nose! All of the staff I spoke to were more than happy to listen to my queries and sometimes ridiculous concerns- “will my nose drop off?!?!”- I was met with a professional yet personable service. Not once did I feel like I was being sold anything or being coerced into something I didn’t want. Having that line of communication really eased my concerns and made me more excited and less fearful of it all!
Once I had all of my questions answered and had my mind put at ease I went ahead and booked a consultation with the aim of getting the procedure done on the same day.

I was VERY nervous on the day but my surgeon was kind and patient and put my mind at ease. He even gave me the option of thinking about the procedure and returning another day but after hearing the wonderful things he could offer me I bit the bullet and went ahead with it!

The procedure itself lasted a few minutes and was very uncomfortable- mostly because I’m so used to breathing out of my nose which was being held, shaped and moulded into something new! Remember to breathe through your mouth and take gentle breaths. However after 10 minutes or so everything was done! The pain after was more of a bruised feeling but luckily I didn’t swell too much nor did I actually bruise. I would highly suggest in investing in all of the the precare and aftercare that is mentioned in your medical pack. Arnicacream was a god send and really soothed the area that had been injected. In comparison to the pain involved with actual nose jobs the non surgical option was a million times better!! No one likes injections and that’s all it really is! Yes it was painful but it was tolerable and really didn’t last that long.

I absolutely loved the results! Immediately afterwards I was shocked at how different it was but after Dr. Goyal explained what he had done I quickly became familiar with my new nose! He had straightened out the bump and lifted the tip making it pointer. It was better than I could have ever imagined- i now had a contoured nose minus the contour and fake looking effects of surgical nose jobs. After an hour or so when I was out shopping and looked in the mirror and was more shocked at how normal my nose looked- I had adjusted to my new nose within a matter of minutes. Aside from two red dots where I had been injected you couldn’t see that I had had any work done. What was even better was that no one noticed until I pointed it out. I still looked like me but more of a contoured version! I could have been born with this new nose and that’s exactly what I wanted.

It might be a somewhat subtle change and noninvasive procedure but the confidence it has given me is staggering. I find myself not focusing too much on powdering my nose to keep it matte and therefore “less big”. Im happy to have my photo taken from straight on and no longer have to position my face to my “good side”. In terms of makeup I simply highlight the tip which is something I would never have done before and just rock that! It looks so natural that it looks like I’ve been born with it which is something I find was harder to find with nose jobs. You know if someone has had invasive surgery because they look completely different!

My new nose is perfectly balanced and I now get compliments on it which always make me laugh because I spent 25 years feeling embarrassed and self conscious of it! I had my procedure done in feb 2018 and have been happy with the results since. I am now booked in to have the procedure done again as I’d like the tip to be a little more lifted. This time around I just want it to be more of a maintained nose as opposed of making it any smaller. I didn’t go back after the recommended 2 weeks to use the extra filler so I would 100% recommend anyone who has this procedure to take the surgeon up on that offer! I certainly will be this time around!

I think that Dr. Goyal and his team are amazing. His work was subtle but made such a huge impact on my confidence and how I viewed my face especially my side profile. You can’t put a price on confidence and feeling comfortable in your skin. I feel like the best version of myself which I think is a great feeling to have albeit vain but hey, I embrace it!

I’d like to extend my thanks once again to all of those who work at Botonics. The work these guys do is truly outstanding and their service is beyond 5 stars. I put my trust and my nose in their hands and they did not disappoint!
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Wednesday, February 7, 2018

I had first got my nose treatment done in 2016 from Nerushka, i had a very weird shaped nose you could say a typical asian nose? It almost looked broken. I used to hate looking at myself in the mirror and was not able to get rhinoplasty due to cultural and religious reasons. I came across nerushka on youtube where I listened to her video on the non surgical nose treatment, how she explained which types of noses couldbe treated (almost all) and she seemed so nice in the video I immediately felt like i could trust her. After my first treatment i could of cried! My nose looked so lovely i looked like a new person,my pictures looked better my confidence was better , i started to go out more and helped me in my personal life as well. I then went again in 2017 which was fantastic the second time money well spent. The third time i came across a Dr close to me who had his own private clinic and was actually myGP so i thought i could trust him as he was local and i knew him. He absolutely ruined my nose! I looked awful i was crying for weeks! I relied on a contour kit to allow me to have the strength just to leave the house, i didnt recognise myself and i had spent so much money. I decided to allow the filler to dissolve naturally rather than paying to have it all removed (which would have worked out more expensive because i still had filler in my nose from the year before). After 15 months i came back to Nerushka and im soo happy now! My nose is almost back to normal, no droopiness, better side profile, better shape and it will look even nicer contoured. I really cant express how fantastic she is, shes an artist. You dont even need to tell her or show her pictures of what you want, its like she can read your mind and knows exactly what will suit you. She is very honest and will never pressure you into anything. I also have bad skin, so she always made me feel comfortable, if you are nervous you shouldn’t be! I wish i had done this years ago rather than being unhappy with my nose and hating myself. Bill is so very helpful when trying to accomodate you with your availability and is very understanding if you need to re schedule or move appointments. Overall, thank you! X Read more


Lynsey Braines

Wednesday, September 6, 2017


francesca martin

Thursday, August 31, 2017

I recently visited the Botonics clinic for the first time to undergo the start of my Facial Feminisation treatment. As a transgender woman i am in the process of having my face feminised through a series of Dermal fillers.

As soon as i entered Narushka's practice i was made to feel extremely welcome and comfortable which really helped to put me at ease. I had a consultation when i arrived where we discussed the options for feminising my face and what i wanted. Narushka explained to me: exactly what she would be doing, What to expect during and after the treatment, the fillers she was going to use and how/where she would be using them in order to feminise.

Once the consultation was over we then began the treatment which lasted around an hour and consisted of Dermal Fillers being injected into my fore head and brow bone in order to "round out" my head shape and soften any harsh lines created by my prominent brow bone and temple bones. She used a numbing cream which meant that i didn't feel much and there wasn't much pain at all.

I was instantly amazed by the results and so happy! My Forehead is now much rounder and "feminine" and my brow bone is so much softer and no longer casts a strong shadow. Following in the next few days there was no bruising or pain and only a slight amount of swelling. In the next few months i will be re-visiting Botonics to further my treatment and i am so excited to see my results.

All in all it was an amazing experience and I'm so excited for the rest of my treatment as i am already a much happier woman! Thanks again to Narushka, a beautiful lady who made me feel so comfortable and who is so unbeliveably amazing at what she does!
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Monday, August 21, 2017

5 Star Lip Fillers at Botonics

Having had my lips filled about a year ago, the majority of the filler had dissolved, so I was desperate to get them done again.

I previously had them done at a different company, however the problem I faced was that although previously I had paid for 1ml of Juvedem, I do not think that I actually received this full amount.
So I started to look on Google for other companies who were highly recommended. Botonics had great reviews which is such a key factor in choosing to go with them.

Surely enough they lived up to their 5 star review expectation. I was welcomed by Bill, who introduced me to the Dr who would be performing the enhancement. Both helped calm my nerves and settle me in, and at no point during the procedure did I feel like I was being rushed through as a 'patient'. Although I have had this done before, its still carries risks and is nerve racking. Having their support really helped the experience.

Straight after my lips were done they look great! Sure enough they did swell up in the evening, however by the next afternoon they had gone down to the exact size that I wanted them to be.

I couldn't express how happy I am with Botonics. Compared to other experiences I have had this by far excels.
I would highly recommend Botonics, and if you are reading this review considering which company to go for I would say that please read reviews for companies, as a cheap cheap price is usually way to good to be true, and could risk your health!
Hope this helps with your decisions :)
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Friday, August 18, 2017

I've been going to Botonics for five years now and can wholeheartedly recommend Narushka without reservation. She has made such a difference to my life!

I suffer from TMJ, which means that my jaw muscles lock up to such a degree that the pain is debilitating--I will wake up in the middle of the night with my face hurting because I've been clenching even in my sleep. When I read that Botox to the jaw muscles could relax them and stop them from clenching, I started looking into practitioners who performed this procedure. I remember the first time I saw Narushka I was actually fairly terrified because I had never gotten Botox before and was secretly petrified that something would go wrong and I would end up with a frozen face, unable to move my mouth etc. But, Narushka put me completely at ease not just with her warm and sincere personality, but the focus and dedication she put into her treatment. She took the time to really assess my jaw muscles carefully to mark out where the injections would go, to make sure that the right points would be targeted. The results were great--for the first time in my life I could go about my day without my face and neck in pain, and without dreading the onset of a migraine because of the tension. It also made my jawline slimmer, which I love as it makes me look more feminine than before! No more man-jaw!

These days I see Narushka every 4-6 months, and she remains just as friendly and committed to her practice each time. She still takes the time to check me over and think about what injection method would work best depending on how my jaw is doing, and she will also schedule in follow ups to see that the treatment is going well. Basically, it's clear that Narushka cares about her patients getting the best results. It will never be automated, factory style processing with her--she is dedicated to such a professional standard of work and driven by such a genuine concern for her patient's wants and needs that you will never feel anything but safe and confident in her hands!

Booking is also always super easy and Bill is amazingly responsive. On my most recent appointment, I realised an hour beforehand that my meeting would run over and I wouldn't be able to make it to Harley Street in time. I emailed Bill, because I couldn't make or take calls since I was stuck in the meeting, and he managed to arrange for me to see Narushka in the evening, during what was supposed to be her dinner break! I felt so terrible--she's always booked back to back--but when I saw her she was just as friendly and wonderful as ever, telling me not to worry, and cheerfully and competently knocking my pesky jaw muscles out once again.

Thank you Narushka and Bill! You are both amazing!
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Thursday, July 27, 2017

I'm a black woman, my nose is naturally flat and wide due to my ethnicity and it also lacked definition as well as having a bulbous tip and bending to the left which was very noticeable in photos.

Over the years I considered getting cosmetic surgery and travelled as far as the US to consult with top rhinoplasty surgeons and nearly spent a fortune to get my nose done but I'm so grateful I didn't!

I discovered Narushka (who is beautiful and talented) through a popular make up YouTube channel, I didn't know much about the procedure but a few days later I called Botonics clinic and booked a consultation with her and possible procedure.

When I arrived Narushka explained in detail 1. each step of the procedure 2. what to expect 3. what type of fillers she uses in the nose. I decided to go ahead with the procedure the same day, which took about 30 mins in total including numbing cream and injections.

The procedure didn't hurt too much but I initially had visible bruising on the top of my bridge and I could feel swelling in my nose the next day.

Narushka built up the bridge of my nose, particularly in between my eyes and even upon first sight I could see how it has given my face a more structured and balanced appearance.

I had the procedure about 6 weeks ago and I'm still floating! My nose has healed wonderfully and what I have come to understand is the structure of your nose is central to your face just like a good pair of eyebrows and a small amount of filler can completely transform your whole look!

My nose is straight and my face is more symmetrical and beautiful esp in photos while staying true to my ethnicity. Narushka's work looks natural, she is the best I have come across and the compliments from complete strangers have been amazing and are a testament this was well worth the investment, I would recommend Narushka to my family and friends and I will definitely be back. Thanks!
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Sunday, July 9, 2017

I had a fantastic experience when I visited the Harley Street clinic.
I visited the clinic because I was concerned about some asymmetries after having a rhinoplasty 6 years previously and I wanted to find out more about the dermafiller treatment being offered.

I met with the specialist Naruschka who answered every question I had and even provided me with a very personal and professional service, full of great knowledge, advice with years and years of experience regarding the treatment as well as the industry as a whole. She wasn't interested in selling the product like other clinics but was more interested in why I wanted the treatment and how she could help, and what the best results would be for myself. She explained to me with transparent and full inclusive pricing and what methods I could go about paying for the treatment which was really useful and most importantly made me feel very relaxed and comfortable. I visited the clinic twice, firstly to have a consultation and then came back shortly after to have the procedure as I wanted to make sure I had all of the necessary pre-care and aftercare products available ready for me to use, which Botonics recommend.

The whole experience was amazing and I am returning for further treatment as I wouldn't go anywhere else.

The treatment was less painful than what I expected and the results blew my mind immediately after having the treatment, so overall the experience was worth it and I wouldn't change anything.

Botonics also helped me when I needed to reschedule my appointment and I truly felt like they were so helpful with this.

Naruschka and Bill were fantastic and I truly believe that the treatment and the service provided here at Botonics in Harley Street London was truly a 5 star service.
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Monday, April 17, 2017

Went in for a non-surgical nosejob. My Dr - Dr Goyal - was very friendly during my free initial no-strings-attached consultation and answered all my questions - no 'pressure sales' tactics at all! I left saying I'll mull it over and Dr Goyal was completely fine with me deciding not to have the procedure if I didn't feel comfortable. The free consultation was VERY helpful for me, as I probably wouldn't have bothered at all if it hadn't been free. Before the consultation I was probably leaning towards not having the procedure, as I was very sceptical, but after Dr Goyal answered my many questions I began to consider it more seriously.

I thought it over for a while and I ultimately decided to go through with it as I really appreciated the respect and time Dr Goyal gave during my consultation and felt I could trust him. The procedure was very quick and exactly as he'd described - and the results were great! 2 weeks later I went in for a follow-up appointment and was again very happy with Dr Goyal and the aftercare provided. I had forgotten to take before/after photos and Bill and Rosalie (my points of contact) kindly sent me the photos Dr Goyal had taken. They were also quite quick in getting back in touch with me and helping me booking my appointments.

Overall, a very good experience, Dr Goyal was friendly and professional, and completely understanding of my hesitance to have the procedure and I never felt 'pushed' into making a decision, and Bill & Rosalie were very helpful in setting up my appointments and answering any 'over-the-phone' questions I had. Professional, friendly, and great results.
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Friday, March 31, 2017

I had my non-surgical rhinoplasty procedure back in November.

I was absolutely ecstatic with the results and I could not believe how something so simple had altered my appearance so dramatically.

I had quite a prominent dorsal hump in my nose and this now looked completely straight. Naruschka did explain to me in detail that a lot of this would be swelling and that the appearance my alter slightly as the healing process took place.

One week later I will still overjoyed with the results of my nose. The swelling had subsided almost completely and although a tiny (I cannot stress how tiny) part of the bump was visible again, it was such an improvement on my original nose that it did not bother me in the slightest.

That was until I received a negative comment from somebody who I had thought of as close to me and a supportive friend. They told me that they could see the bump clearly, it was a waste of money and that it didn't look any better.

Suddenly, a wave of insecurity hit me and I took this persons words literally. What I was seeing in the mirror was not matching the comments they had made, but in my own head their words rang (unrightfully) true.

I therefore contacted Bill and Naruschka and made a formal complaint about my nose. They tried to explain and address each one of my issues in a calm and professional manner, but at this point I was unwilling to listen and was feeling very insecure. I can admit that I was not the easiest client to have. They asked me to send pictures of my nose, which I sent and they then sent these back to me along with the pictures of my original nose before the procedure. By this point, I had taken steps to remove the negative person who initially commented from my life and I could now see that the results were undeniably good.

It has been almost 5 months, and even though a minimal amount of filler has dissolved my nose still looks so much better than it did originally.

I am going back to the clinic on Friday 7 for a second treatment.

Everyone has told me my nose still looks so much better that I do not even need to go back! But I think that I am a bit of a perfectionist and I am confident Naruschka can take my nose to the next level for me personally.

I cannot stress enough how comfortable I am to be going back to the clinic, even after the way I initially reacted, they accepted my apology with grace and were very understanding and supporting of the situation when I finally explained to them and were more than happy to welcome me back. Bill explained to me that it can be quite common for friends/family to give negative feedback after somebody has undergone a cosmetic procedure, and this made me feel a lot better and willing to share my experience to hopefully help others who may experience the same thing!
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Tuesday, March 7, 2017

I first came across Naruschka when I was researching non surgical nose jobs online. On the botonics webpage there is a lot of informational aswell as reviews for this procedure and before and afters of Naruschkas work which concreted my decision to go to her for my treatment. I am from Northern Ireland and I could not find anyone here with the skill to do this procedure so I flew to the Harley street clinic in London to meet Naruschka on December 12th 2016. I was obviously very nervous but I had no need to be. Naruschka is the loveliest woman you will ever meet! and she puts all your worries to rest. Not only was her bedside manner so good but I could tell straight away that she is an expert in her field which really put my mind at ease. We took our time and nothing was rushed, I was able to show her pictures of what I wanted and she listened to exactly what I wanted to achieve and told me if this was possible. I had a bump on my nose that I wanted straightened out but Also wanted to look incredibly natural because I didn't want my friends or family to notice anything. After the procedure was complete Naruschka told me there would be swelling and bruising etc for a few days. This is where you should really take heed of botonics aftercare advice. I was extremely unprepared and had not purchased the arnica cream or anything. I also should mention I had a cold and had to travel on a plane later that evening to get home to Northern Ireland. With all of this combination, when I woke up the next day my swelling was very bad. This is not to say that anyone else will have the same experience but if you do plan to fly over to see Naruschka then just take into consideration all if the pre care and after care advice botonics give you, as I believe the flying did make my swelling worse. So when I woke up the next day I panicked and gave Naruschka a call. Again, she was so incredibly lovely and put me at ease. She calmed me down and told me what to do, insuring I kept hydrated, used heat to help the swelling and to take anti inflammitorys. She asked me to send pictures of the swelling to make sure everything looked normal. Again I just wanted to mention this part because even after you have had the procedure this clinic and its staff will all take care of you even after you leave. After 3-4 days my swelling reduced dramatically and I could then see that the result was exactly what I had asked for. I was over the moon! My confidence came back and there are no words to describe how good it feels to have been self conscious about something all your life and for it suddenly to be gone! Naruschka is a true artist. My nose was so cute! She has honestly changed my life!

Another reason why botonics are so good is that if you have anything left in your syringe they will keep it for you for a few weeks in case after the swelling goes down you will need a top up. Unfortunately because of work commitments and being in a different country, I couldn't pop back in a couple of weeks later for my top up. So I decided to go back and see Naruschka yesterday, 6th march 2017. My Result was good and the filler had remained the same but had just went down a little after swelling on the tip of my nose which I wanted to add too. Naruschka remembered me and was just so lovely to me. She remembered my nose and knew exactly what I wanted done. She gives you such a personal experience, I couldnt believe she remembered our conversation from when I first met her and what I wanted. She filled my nose once again I am back home now recovering and after being more prepared this time round my swelling is barely noticeable. This has honestly changed my life. I will continue to do this procedure for as long as possible and I will go to no one else except Naruschka. The experience was so brilliant, her team Bill and Rosalie are both so lovely to deal with and if you have any issues they are willing to bend over backwards to help you. The service is exceptional and I am so so happy. You will not regret going to botonics that's for sure!!
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Jacqueline Adomako

Tuesday, January 31, 2017

Quick Summary:

Pros of Botonic service
- Procedure uncomfortable during "sculpting" but not painful overall

Cons of Botonic service
- Gave me a filler I didn't ask for for a higher price
- Complete migration of filler away from eyes
- Side effects on both eyes
- Extremely slow to reply when reporting these side effects
- Receptionist somewhat patronizing

Hi, I am a young woman (early 20's) who wanted a fresh look so had my tear troughs done in November. My oh my, disaster from the go! I called around a few clinics as I wanted to use Restylane under my eyes - a known safe filler with minimal migration. I made this known to Bill (receptionist) and he gave me a quote for this filler. I agreed based on the idea that I'd be using this filler. After all, something which is known to be safe is what i'd want to start with. FF to the consultation. Naruschka was nice, friendly, talked me through the procedure. What she didn't mention is that she would be using an alternative filler in my eye - Perlane. In fact, I wasn't notified about this until I was hit with a bill that differed from the quote given. I emailed Bill asking why this was and he proceeded to tell me that Naruschka had decided to use Perlane under my eyes. I was horrified - I didn't know what this filler was and should have been known that what I had requested may or may not be what is used on the day. He emailed me back saying "Perlane IS Restylane" just that it was a different type.
They are different fillers with different properties otherwise they wouldn't be a different price. Quite frankly I found that insulting.
As the weeks have gone on, I noticed my left eye had a deeper ridge (which I was told by my Ophthalmologist was due to over filling in the upper eye) and I developed deeper pigmentation and a swelling/ bags under my right eye. I emailed the team about this and received a VERY delayed response. My eye was feeling dull and SWOLLEN months after the procedure, this could have been an infection (Read up on this) or worse and I received a reply around a week later!!

I'm now 2 months in and my eyes are worse than they were before the filler despite paying for a "longer lasting filler".

Honestly, Go to a well known Ophthalmologist. If they get something wrong I'm sure they'd respond quick enough to fix the problem. I've had to fix this with Sabrina Shah but should have started here anyway.

I wasn't going to write a review but the ones on here are misleading I believe.
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Friday, November 25, 2016

I am so happy with the treatment I received from Naruschka at Botonics a week ago. I had been feeling really conscious of my under eye area for a few years. It looked hollow and saggy, especially when I smiled. I desperately wanted to improve the area, but had been very reluctant to have anything done as I was worried I would end up looking fake. After reading the many fantastic reviews on here, I felt confident to go ahead and book and appointment with Naruschka. After the consultation I was happy to go ahead and have the treatment straight away. Naruschka suggested a treatment of 1ml perlane in the area beneath the tear trough (rather than in the tear trough itself). I didn't find it to be particularly painful, Naruschka was very reassuring throughout telling me what was happening and answering my questions.
I had my treatment on a Friday afternoon. I did have some swelling and bruising over the weekend. I was quite conscious of it and was pleased that I had no plans to see anyone, but I kept applying make up and my children didn't even notice. I was fine to go back to work on Tuesday. It has improved every day since then and now, one week on, I couldn't be happier. I will definitely have the same treatment done again when I need it. It looks completely natural but I feel so much fresher and less tired looking.
The only thing that may put me off is if it doesn't last very long as it's not something I could afford to have done really frequently. If I get 9-12 months out of it I'll be even happier than I am now!
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Tuesday, September 13, 2016

I came to Botanics after over one and a half years of research seeking advice regarding non-surgical tear trough and naso-labial fold treatment. I also wanted to see what could be done to safely lighten hyper-pigmentation marks left behind by years of acne in younger years & dark skin under my eyes, without damage to my skin (African/Caribbean).

From first email contact with Bill through to the appointments with the amazing Naruschka, I found a totally professional and sympathetic organisation.

Naruschka's detailed explanation of the various fillers available, the pros and cons of each one, the possible negative side effects, how long the fillers were likely to last, were unhurried and thorough, and any questions were answered fully. I did not sense any compulsion to take up any procedure either at that first appointment or, indeed, at any later time.

I went ahead with the treatment with the recommended filler & there was little to no pain, for me. Naruschka even ensured that I did not have a needle phobia. She took the time necessary to make sure that the treatment was administered well - she even told me about the slight differences in the bone structure on each side of my face that required slight differences of approach from one side to the other. It felt like I worked on by an artist!

After the setting up follow-up appointment through the lovely Bill to ensure that all was well with the fillers, I made another appointment to address the darker marks on my face. Again, Naruschka's explanations and advice in the use of the recommended products were exemplary. I am now into the second week of using these products, and, so far, so very good indeed!

The appointments did not feel rushed in any way. Naruschka gave all the time I needed to understand everything and address any concerns and questions I may have had.

Very highly and unreservedly recommended.
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Mr Soma

Tuesday, January 19, 2016

I have always felt slightly insecure about my nose shape and after a bit of research on the options to correct this I found the company Botonics. I contacted them and spoke to Bill who scheduled in my appointment for my initial free consultation. Not only was Bill friendly and knowledgeable he has always been great at scheduling the consultations around my busy schedule as I own my own business and live quite far up North so he was very understanding about that and I always got the consultations to suit me. He also explained the pricing clearly so there were no nasty surprises later on. My specialist Naruschka Henriques was an absolute star and I have nothing but praise for her. When I met her for my initial consultation I felt no pressure of time or that she really wanted me to go with the surgery etc. It was extremely relaxed which gave me the confidence to move forward with the treatment. I was shocked as the treatment was not as painful as I thought but it helped knowing I was in good hands and I felt completely at ease from start to finish. I can't recommend Botonics enough as not only did they help me get my dream nose without having to go through plastic surgery the whole team have always remained extremely professional throughout my dealings with them. Even a year later they contacted me to see if I was happy with the results and if there was anything else they could do. I look forward to my next treatment with them and have written this in depth review as a business owner who feels that when you have received good service it is important to let other people know. Thank you once again to the Botonics team. Read more



Monday, January 11, 2016

I have had fillers before at a different clinic, which I wasn't very happy about because you couldn't tell I even had anything done. 4 months later I decided I wanted to get fillers again, I did my research and decided to go for Botonics.
I have spoken to coordinator Bill who arranged for me to see Haruschka Henriques.
What initially attracted me to Botonics is that on their website it says exactly how much a syringe costs, so there are no unexpected costs. I went to see Naruschka for the free consultation, where I was told exactly what to expect - nothing was exaggerated nor was there amny pressure for me to go through with the treatment. I decided to go ahead with it, and Naruschka advised I get a bigger syringe this time to give me a fuller effect. I was numbed in advance so that I could feel no pain. To be truthful, for me, I am very sensitive and although I was numbed I could still feel the needle which was unpleasant but it's manageable. There was a little blood involved and swelling!
previously, because I had less filler injected I was hardly swollen, but this time it was a nightmare as I had to get the tube home! I can laugh it off now though! but it's normal and I was warned that this is a likely side effect. The swelling and bruising dramatically reduced in the 24 hours and with a little makeup, I could go outside.
The procedure went very well, and I love Naruschka's technique. I attended the follow up appointment, which not many clinics offer so it's a really good idea to attend! Naruschka checked my lips for symmetry and to make sure everything is ok.
I love the service I have received at Botonics. With something as intimate as someone injecting fillers into your skin, you really need to do your research. I strongly recommend Botonics and I will definitely be going back soon!
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Very Satisfied Client

Friday, December 18, 2015

I had always been conscious about my profile as I had a bump on my nose and felt like it was the most prominent feature on my face, which I hated. I knew of people who had Rhinoplasty surgery and was seriously considering to also go down that route, however felt a little apprehensive as this would be an invasive procedure and was worried that if it was not completed properly I may be left with a permanent crooked nose.

I researched non-permanent/non-invasive surgery and found dermal fillers would be the most suitable for my needs, as it was not permanent and if I did not like the results after a couple of months my nose would go back to its original shape.

I researched so many companies over several months, but Botonics really stood out for me, although more expensive the literature contained on the website in addition to before and after pictures, videos and client reviews really helped me to make a decision to where I was going to get my treatment. I was struggling to find a provider with great testimonials who were able to evidence the work they had completed with previous clients, whereas Botonics had everything a potential client would want to see and read before booking a consultation. To be quite honest I was a little uncertain with the reviews I read on the Botonics website as each review was so positive and all clients expressed what a great experience they had and the exceptional service they received, so I was a little weary that maybe Botonics were actually writing their own reviews to entice potential clients to choose them.

I finally made a decision that I wanted to go ahead with the dermal filler treatment, so made contact with Botonics. I received a call back from Bill who was extremely pleasant and very helpful, he was able to answer all my questions (no mater how stupid I sounded) which really put me at ease and made me feel more confident in choosing Botonics.

Bill booked a consultation for me at my earliest convenience, and was able to get an evening appointment (due to personal commitments), which suited me brilliantly. Once the consultation was booked Bill sent me information regarding the treatment and also guidance on before and aftercare e.g. products required to take before and after the treatment.

The day of my consultation arrived, I was a little anxious but Dr. Naruschka Henriques made my nerves disappear and was very thorough with her approach making me aware of all the risks associated with dermal fillers etc. She listened very carefully to what I wanted, the results I wanted to achieve (a subtle change that people will not notice) and answered all my questions. I was also not happy with the shape of my bottom lip and mentioned this in the consultation, Dr Henriques expressed that she would also be able to amend the shape of my lips so they looked more symmetrical.

Dr. Henriques asked if I wanted to have the treatment on the same day, there was no pressure if I did not want to go ahead with the treatment on this appointment, but I decided to go ahead with it. I thought this would have been the approach because in the client reviews I had read previously clients had mentioned getting their treatment on the same day as their consultation and I had already prepared myself by taking Arnica tablets (helps reduce bruising) prior to my appointment.
Dr. Henriques prepared my face with the anaesthetic cream (to help reduce the pain of the procedure). Once I was numb she started to inject me with the filler, on some parts of my face I could not feel anything at all, but on the more sensitive parts it did feel a little uncomfortable and painful, however bearable. It took about 30 minutes to complete my nose and lips and the results were instant! I was so happy with the way I now looked.

Dr. Henriques did explain that I will bruise for a few days but to continue to take the Arnica tablets and to use the Arnica cream to reduce the bruising. The first night and day of the procedure it was a little uncomfortable (feeling pain due to the bruising and swelling), I was a little concerned as I did not expect this, but within 2 -3 days the swelling and bruising had reduced, and I still continued to use Arnica tablets and cream. Even though there was swelling and bruising no one could notice. It took just over a week for the bruising etc. to completely go.

Its now three weeks since having the treatment and I can honestly say I am over the moon with the results. I feel so much more confident and less conscious about the way my nose looks. The results are so subtle and natural no one notices that I’ve had any treatment unless I tell them. I only had one friend that noticed (shes had rhinoplasty surgery) and she was really impressed with the results she had to go and research Botonics herself and said the results seen on the website are amazing.

Overall I am so happy with the service received from the Botonics team, I will be returning in the future for maintenance treatments and will definitely be recommending Botonics to everyone I know. My experience with Botonics has confirmed that every review on the website is genuine including my own!
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Tuesday, December 1, 2015

I looked into having a non surgical rhinoplasty procedure as I have been unhappy with my nose for years - it is naturally flat, wide and bulbous and seems to have got more so as I have got older and had children (I am 39). I discovered the botonics group online and Bill was very helpful in slotting me into an appointment as a convenient date and time. Naruschka carried out the procedure and was very professional and pleasant and answered all my questions clearly and honestly. She felt I could benefit from the procedure and I decided to go ahead at the appointment, though I was not pressurised into anything. I was nervous about the procedure and how I would look afterwards, but Naruschka put my mind at ease and the procedure was slightly uncomfortable but not painful. My nose started swelling pretty much straight away but I could tell there was a difference. The next 24 hours my nose continued to swell, however I had been warned about this so was not overly concerned. You do need to be prepared for this though as it did get pretty big! Having said that my children did not even notice anything so I was probably more aware than others would be. I followed the aftercare advice (arnica and hot towel|) and the swelling gradually went down, so by day 3/4 my nose had really taken shape. I am thrilled with the results! Naarushka has given me a bridge, defined my tip and brought in my nostrils, so it looks exactly as I was hoping it would. The result is natural looking and subtle, and though I can tell a huge difference (and so can my husband who is the only person I have told about the procedure) others don't seem to have noticed or questioned anything, which is what I wanted funnily enough. I feel so much more confident and happy with myself and would not hesitate doing it again. Read more


Lisa D

Saturday, October 31, 2015

I was thinking about having fillers for a few years but kept putting it off as I was so worried it would go wrong. I looked around for a long time to find a practitioner with good reviews and Naruschka's reviews were great which gave me the confidence to go ahead with it and I wasn't disappointed!

The guy I booked the appointment was so friendly and helpful, it was a really easy process. I believe the next appointment they had available was in a week and a half but I was put on the wait list as I was eager to get the procedure done! I did actually get an earlier appointment offered which was great. I turned it down in the end as I made dinner plans but was really good to have the offer.

I love that the practice is in such a gorgeous building on Harley Street. It makes it all the more exciting being in such a grand place! The waiting room is gorgeous and comfortable as is Naruschka's practice room.

And now for the most positive part of the experience, Naruschka herself. She is just lovely. So warm and friendly and completely sympathetic to your concerns. It was a leisurely appointment I didn't feel rushed in any way. The whole process was explained and I had more than enough chance to have any queries and concerns answered which was very reassuring. We talked about what I hoped to achieve and how much product it would take then once we were both happy it was time to start!

It was painful. More so that I expected actually but completely bearable and absolutely worth it. Once one side had been completed I got to look in the mirror and the difference between that side and the natural side was amazing. I knew straight away I would be happy with the results!

There was no bruising at all. I took Anica for the weeks prior as recommended and bought Anica cream but didn't even need to use it.
There was a bit of pain where I moved my face for a couple of days but it wasn't bad at all and just made me feel excited whenever I got a twinge as it reminded me I had FINALLY had it done.

There is a great follow up appointment available as part of the service too which I don't think is available with all clinics.

I look way younger and so much fresher and more healthy. It's very natural looking, I don't even think anyone would notice what has changed but I look way better.

It's been about 4 months and the filler has dispersed by about 25% I think. I actually cant wait to go back and would definitely recommend Naruschka to anybody.

Thank you Naruschka!
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Leanza Sekhon

Tuesday, September 22, 2015



Monday, August 3, 2015

Even if I do say so myself, I look pretty young for someone who’ll reach 40 at the end of the year. The only thing that did let me down was the skin area around my eyes, where I developed eye hollows over the last few years. After trying out a lot of different creams and gels with no positive effect, I was becoming more and more bothered with my eye hollows, so started searching for cosmetic dermatology options out of curiosity. I think there’s still a bit of a stigma with guys doing this kind of thing (in my head at least).

I came across Botonics, and noticed a section of their website dedicated to men which, together with the universally high positive reviews, gave me the confidence to fill out the contact form to discuss my concerns. I got a prompt, friendly call back from Bill, my coordinator and decided to book a free consultation a few weeks later (well, I had nothing to loose). The clinic’s a nice comforting environment and I had an informal, honest conversation with Naruschka, my specialist. We first focused on why I was unhappy with my eye hollows and how I thought getting treatment would benefit me. Once we’d assessed that I had thought this through and was considering treatment for the right reasons, we then started to discuss tear trough treatment, where Naruschka carefully explained the procedure, the small risks involved and talk through all the questions I had. Following our discussion, I was convinced that tear trough treatment was what I wanted so decided to get back in touch with Bill to book an appointment for treatment. I booked a date that coincided with some time I was taking off work for a holiday.

On the day, Naruschka did a great job of explaining every step throughout the treatment and easing my ‘needle’ nerves (the sweet tea that had been prepared for me worked wonders!). After the treatment was completed, I was quite taken about by how instant the results were. I was seriously impressed and very happy! The initial bruising I had was minimal and I didn’t need any adjustment during the follow-up appointment that we’d scheduled a week after, which is included as part of the treatment.

For guys who are unhappy with their eye hollows and have considered, but have anxieties about seeking trough treatment, you really should book yourself a consultation. The experience I had with Botonics throughout and, even more crucially, the end result, has been fantastic.
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Louise Andrews

Thursday, June 18, 2015

I'm 17 years old and studying for my A levels, so not the typical client for these sorts of procedures. Nevertheless, after hating my nose and being self-conscious for as long as I can remember, I couldn't recommend this service any more highly. I was lucky to have the full support of my mum, who came with me to an initial consultation with Narushka. I was amazed to know that this was free, as having extensively researched and almost gone through with a surgical rhinoplasty, I know that this is almost unheard of in London. Narushka was extremely welcoming and honest about what I could expect from the procedure, as well as the risks involved. She also gave me and my mum lots of information on how to reduce bruising and swelling before and after the non-surgical nose job (which really helped, as I had no bruising at all, and the swelling went down completely after 3 days), and we organised to carry it out after my exams. The actual procedure wasn't too painful and lasted only about 15 minutes, and Narushka ensured that I was comfortable throughout. The pain after the procedure is also minimal, and Narushka is right in saying that only close friends/family will notice a difference - otherwise, people will just think it's you on a really good day! Nevertheless, the results are truly brilliant. You have to be slightly patient due to the swelling, but I was so shocked that Narushka was able to achieve a change from the front, as well as my side profile. After going in for my free follow up consultation, Narushka told me that I should expect the results to last for around 7 months, and that the outcome will improve on the 2nd procedure, which is a great bonus! My mum was also incredibly impressed by Bill and how prompt and accommodating he has been in organising the consultations/procedure. So, overall I can say that this has been an incredibly positive experience, and one that has hugely boosted my confidence. I couldn't recommend Narushka, or this particular procedure, more highly. Read more


Mrs earle

Thursday, June 11, 2015

You only have one face and you need to think carefully about where you go. Yes dermal fillers have risks but not if you go to the right place. You need to be seeing someone who is busy therefore they have a lot of experience. Dermal fillers are best administered by someone with an artistic eye. The result you get is 90 percent down to the skill of the injector. Most places if you request lip augmentation will do this for you but don't you want someone to look at all your features and offer you advice rather than take your money for a treatment that just might not suit you if what you really need is a cheek augmentation and botox? Botonics is the most professional company I have come across. Trust me I've been to a few with bad results and no aftercare. Botonics have helped me through a bad experience that I had for that I will be forever grateful . I am 45 people say I look early thirtys. Did this happen overnight... No .. But under the care of the Botonics team this is what I've achieved. If you want to go to a place that knows how to administer treatments safely and professionally with great results I can't recommend Botonics enough. Please be careful when you choose where to go dermal fillers are everywhere even in a beauty salon with someone who probably sees 7 people a week . At Botonics there busy all day all week the experience they have and the service they offer is outstanding . Naruschka's expertise cannot be matched and I know this as I found out the hard way by going to places that couldn't offer the right advice and most of all the correct treatment. I hope my review has helped anyone who is considering Botonics. You will be in safe hands and you will love the results. Read more



Thursday, January 29, 2015

As a late forties man pleased at successfully losing weight I found myself however with the unwelcome side effects of gaunt looks, deep tear troughs and sagging nasal folds.

I looked online at the possibility of correcting the problem and initially found a clinic on the continent that seemed to offer an answer with something called a feather lift.

The continental clinic scheduled me for a interview with the surgeon which was great- until I was advised that the only solution would be an expensive full mini-lift procedure. When I asked if there was any alternative, less invasive treatment I was told there was none suitable in my case. More worryingly, in my opinion, they seemed to grossly underestimate the recover time required.

I turned back to the internet and had the excellent good fortune to find the Botonics website. There was a number to call and I spoke to Bill who was superb and spent 40 or so minutes very clearly explaining the alternatives to surgery. Filler treatments, although not permanent, were minimally invasive, had minimal recovery time and could produce very good results. Having sent photos I was given a clear estimate of costs and subsequently booked a consultation.

Naruschka who conducted the consultation exuded professionalism and was more than happy to spend time answering all the last minute questions of a rather nervous potential patient. After our chat I was more than happy to proceed with the proposed filler treatment.

The results- I was delighted and best thing of all I was able to walk out back to the hotel looking improved- but normal- no scars, no significant swelling and no time off work.

Afternote: About a month after treatment I had cause for concern when I noticed swelling around my eye. I suspected it may be a mosquito bite (I work overseas where they are common) but was nevertheless worried it might be a reaction. Although very late afternoon I contacted Botonics urgently,

The response couldn't have been swifter. Bill emailed back, Naruschka was consulted and full advice on a precautionary course of medication was given in case of a possible infection or reaction. Bill continued to follow up daily on my status and after a day or two the swelling completely disappeared. Maybe a false alarm- but I was truly impressed and indeed grateful for Bill and Naruschka‘s fast response, concern and help.

I would be more than happy to recommend Botonics to anyone.
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Deborah Hammond

Thursday, December 25, 2014

From the age of 42, (8 years ago) I had had a bottom molar removed from my left side. The dentist explained that due to this procedure, that my cheek would sink inwards. It did! This did not give me a nice facial frame. The look was sunken and with the addition of a long face by nature, made me look gaunt and haggard. After seeking to find a solution I came across fat transfer. I found a surgeon who is competent and passionate in his work, and confident and formed a good relationship attitude to me as his patient. So over some years with the imminent aging process with loss of fullness in the lower/mid-face I have visited my surgeon and always have had excellent results. The look I was after and he understood, was that of a more youthful, fuller face (goes without saying really who doesn’t want to look more youthful).

My face, I am happy to say, has never gone back to the gauntness I started with, however, I have had top up fat transfers every 18 months to two years. My last top up was September 2014, another excellent job, however, for whatever reason, the fat diminished like a balloon within 2 months, I was devastated. The fat loss was not completely diminished, but I lost a lot of volume, too much for my liking. I work overseas, so due to that reason another fat transfer and being so soon would be out of the question. I started to investigate a quick solution, as having another fat transfer would also mean downtime, which I did not have the time to take. At the time of investigating my solution, personal circumstances brought me back to the UK.

Just before I had had my previous fat transfer, I had come across Botonics, and that was due to watching a YouTube, blogger who is a makeup artist, he had recommended Naruschka, he mentioned that she had been a makeup artist. Due to that statement I listened intently to his review and knew that Naruschka having an aesthetic eye, would be able to deduce the procedure that would give me the results of what I would be looking for, (aesthetically pleasing to the eye). I emailed Botonics, whilst still overseas, and was surprised to get a telephone call from Bill, who answered all my questions. I was very dubious at the time, although I had read and heard the reviews. I decided to go ahead and meet with Naruschka as I was going to be in London.

An appointment was made, I meet with Naruschka, still dubious (I am being honest); she talked me through the procedure for dermal filler treatments, showed me pictures of clients (before and after) was never pushy, I liked what she said. She asked me, what do I think I need. I explained , and she caught my vision of how I wanted to look (which is essential for any client). However, I decided not to go through with the procedure and went ahead with my fat transfer.

As I said the after the swelling went down with the fat transfer, within a very short space of time I lost a lot of volume (2 months); it had never happened so dramatically in the past. I was back in London again in November for 2 weeks, and was able to schedule an appointment with Botonics. I meet with Naruschka again, confident in what she was telling me, and confident in her skills to make me aesthetically pleasing to the eye. I decided to go ahead with the dermal filler treatments. Naruschka, tells you when she is about to inject and talks you through the procedure, whilst she is doing it, I personally appreciate that. She sculpted my cheek bones, filled out the hollows and nasolabial folds, and some divits in my chin.

My personal experience. The procedure is not pleasant. Naruschka used a numbing cream on my face which helps (?!) well I do not know what a cannula feels like going in your face without the numbing cream. Leaving the cream on for around 20 minutes, the cannula is used to make a small incision for the injection of the dermal filler mixed with lidocaine although you start to numb, the feeling I can only describe as ‘irritating’. However, it is bearable (keep in mind the end results!). For me I took long deep breaths which helps the mind and body to stay relaxed. Naruschka explaining what she was about to do also helped.

Although very swollen, the end results where good. At the time I was overwhelmed with the look. To add I had no bruising, and after the procedure the cannula holes gave a look like bad acne. I did take arnica and zinc pre and post procedure. I am writing this 4 weeks post procedure and my sculptured look has soften immensely, and looks amazing, now I am immensely ecstatic!!

I have had great compliments, ‘you’re really pretty’ and the ultimate one was ‘are you a model?!’ wow at that time I think dermal filler wouldn’t cut it, my head was swelling!! LOL!! The main comment I get is, why do you wear makeup you dont need to....!!

Thank you Bill and Naruschka, you are a great team, highly recommended. If you are debating and pondering and unsure, don’t be you are in safe hands, go and get your procedure done, you will be pleased with the results!
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Tuesday, December 16, 2014

Hi :-)
I wanted to share with you my tear trough treatment experience with Botonics in order to help those of you who are reading this review, contemplating tear trough (or any similar) treatments. 9 months ago I was in exactly the same position; I had seen a surgeon at TRANSFORM, hoping to have surgery to remove my bags but unfortunately I was told I was not a suitable candidate - I was told it would make my eyes look hollow and Ill. After being told I was not suitable for surgery, I saw the coordinator for the non surgical procedures. She recommended a treatment called derma-rollers (which she said she'd had done and showed me these before and after pictures of her bags disappearing). She explained that this would help even out the skin and reduce the sign of bags. Willing to try pretty much anything to look less tired (I was 24 years old, male and fed up with everyone asking me if I was tired), I opted to go ahead and arranged an appointment with the doctor.
When I came in for the appointment, the doctor told me that the derma-rollers wasn't the right option for me and that I'd not be happy with the results. She recommended I have filler placed into my cheeks. This wasn't something id given any thought to and I was apprehensive about having something injected into my face - as a result, I asked if I could go away and think about it and then book another appointment at a later date. Before leaving, the same coordinator who recommended the derma rollers began explaining that, as well as the derma rollers, she'd also had the cheek fillers and again reemphasised her before and after pics (which previously she'd attributed to the success of the derma rollers but now said it was due to the fillers).
I began to feel slightly uncomfortable with the coordinator but I was desperate to see an improvement so I went ahead and booked the appointment. A week later I went to the surgery ready for the filler - when I arrived I explained to the coordinator and the doctor that I had researched fillers online and that most sites recommended a treatment known as 'tear trough treatment' and that I wasn't sure having fillers put into my cheek would help. The coordinator immediately stated that the tear trough treatment was like playing Russian roulette and that most of the time your eyes will become permanently swollen - she then (after having only met me twice) stated that my eyes were like hers and that my tear duct didn't operate efficiently and as a result, my eyes would almost definitely swell up and that I should avoid the tear trough treatment. She then, surprisingly, showed me before and after pictures of her tear trough treatment; her eyes looked very badly swollen and puffy. She said it was taken months after the procedure and that it took 3 years to correct it. The doctor then explained that because it was so dangerous and because so many patients had experienced negative results, they no longer offered the tear trough treatment and cheek filler was my only option. Having set myself up for filler and having already left one appointment without any treatment, I decided to go ahead with the cheek filler.
The doctor was very quick putting two mls in my cheeks and only injected a couple of times and then used her finger to push it around (I'd read online that this wasn't good and ideally you should inject each time rather than try spreading it out with your finger). The cheeks looked okay and the filler didn't look bad however, it didn't help with my bags. It didn't reduce the appearance of my bags and I wasn't satisfied with the results - I did leave around £750 worse off though. Furthermore, they never called or emailed at any point afterwards to check up on me or to offer a follow up appointment. I felt the service was extremely poor and I felt I'd been misssold a treatment I didn't need.
Still determined to reduce the appearance of my bags, I continued to research this tear trough treatment. I'd read in many places that if you have the procedure completed by a qualified and excellent practitioner then the results will be outstanding; otherwise, the results can be devestating. I called up the hospital group and they explained that they did no offer tear trough treatment and recommended cheek filler, explaining the same dangers and concerns as TRANSFORM. Admittedly, this did make me nervous about seeking out the tear trough treatment however, I was determined to not look consistently exhausted at 24 years old!
Eventually I came across a review forum where people had named Botonics (specifically Bill and Naruschka Henriques) stating that they had received excellent treatment and the results were very good. I decided to phone and make an appointment to find out more about the tear trough treatment. When I called Bill sounded very friendly on the phone and so I decided to go ahead and make an appointment for that same week. I met with Naruschka in an evening slot (at around 7pm which worked well from a work perspective) and I asked many questions regarding the potential risks and whether I would be likely to suffer any or leave disappointment. She assured me that the risks were very low and that the patients she'd treated were all happy with the results. When I explained that I wasn't going to have the filler injected that evening and that I would go away and think about it, she didn't try and force me to get it done - unlike the previous company (TRANSFORM), I didn't feel under any pressure or obligation (because I'd taken up her time) to have this procedure. I went away and I thought about what we had discussed. I had a couple of follow up questions which I emailed to Bill and he responded almost immediately - always being very helpful despite the fact I still hadn't spent any money nor had I actually committed to having any treatment at this point in time. I decided to go ahead and book the tear trough treatment and arranged a second appointment. I went back a week later and had the filler injected under my eyes. Naruschka was a lot more thorough than the lady at TRANSFORM, spending four times as long injecting the filler and injecting in several different places. I had two mls worth of filler and the procedure was relatively pain free with very little discomfort. Over the coming days, I did bruise and my eyes did swell however, this went down quickly and the results after a week were fantastic!
My bags had completely disappeared for the first time in 6 years and the results far exceeded my expectations. I was so happy I couldn't stop looking at myself in the mirror - immediately friends and family noticed, commenting on how good I looked. Many described me as looking a lot healthier and refreshed. I gained back my confidence and I finally got my bags removed. Over the coming months, the results got better and better, with my closet friend stating that he didn't think at first the filler was a good idea however now, given my bags had completely disappeared, he was glad I went ahead with it.
It's now been about 8 since I had the tear trough treatment and testimony to the great results is the fact I have just booked to have them redone again. The results lasted about 8 months for me however, I've heard the more you have it done the longer each one lasts - so my first one at 8 months maybe shorter than you can expect after a few procedures.
Not only was the actual procedure carried out exceptionally well, the aftercare was second to none. I was invited back after a month for a review and my concerns I had at first (surrounding the swellig and brushing) were addressed immediately (they always responded to my emails quickly and returned my calls). They also helped address issues relating to my skin and have helped recommend treatments for this, superseding their role as part of the tear trough treatment. It's clear to me that Naruschka has a genuine passion for helping others and that it's not all about making money for them!
I would strongly recommend to anyone reading this review and thinking of having a tear trough treatment to go book an appointment. You can talk through any concerns you may have with them and they offer financial plans which means you don't always have to pay the entire sum upfront. Trust me, the few hundred pounds you spend will be money very well spent as it'll bring your face back to life and finally remove the appearance of those bags which are getting you down!
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Lina N

Friday, December 5, 2014

I wanted to share my experience with Botonics with all of you who might have previously had bad experiences with other clinics, and are frustrated with never getting the results that you wish for.

I have for the past 5 years been using Juvederm for lip enhancement, of which I have tried 4 clinics, both in the UK and abroad. I myself always research both clinic as well as the practitioner that administers the treatment thoroughly. Therefore, I was very disappointed when I always left unhappy. The issue was not so much in the way that they administered the Juvderm. I always felt that it was their lack of an aesthetic eye, and the lack of ability to develop a 'look' for me as an individual, as opposed to having a "one mold fits all' approach.

Finally, after having tried another clinic on Harley Street, which was known for its 'natural results', I was again disappointed to see that most of the product had been administered wrongly and I had developed a 'shelf' above my lip. Also, I used to develop severe swelling which at times lasted for over 2 weeks and once before a holiday, which was dreadful. The practitioner had not given me correct after care advice and after several failed attempts I gave up as I had developed a severe reaction and I had to simply leave my lips to heal.

When I first had my consultation with Naruschka, she was able to help me achieve the results that I wanted, adapting where she placed the injections based on my facial shape and mouth, giving me a personalised look which I was complimented for often.The shelf like effect has started to disappear (thankfully) and I am now gradually being able to have natural looking, plump lips without the duck effect. Furthermore, the staff at Botonics have been very helpful and accommodating when it comes to answering any questions, especially when helping me with aftercare, where I was given advice regarding several products that I could use, and for the first time I had very very minimal swelling which has been wonderful, as I for the first time in five years of having this treatment was able to go out in public the same day.

I would strongly recommend this clinic and can't thank them enough for the amazing results they have helped me to achieve!
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Friday, October 17, 2014

This is how it started. I was very unhappy with the darck circels under my eye and the hallow under it.

I tried a lots of creams that wore very expanceve and the once you can buy in super drags on tope of that many other facial tritments too but non of them wore helping or giving me the result I want!
I didn't know there was something i can do about it apart wait to get older so i can have them surgically removed! although I'm 30 now to justify it i thought i had to wait.... I had the drake circles as long as i can remember thank god I did not wait. The rison i mansing that I'm African is that my English spilling is bad and no one in my family has ever do this but I did!

Mind my on bessines I was looking for my next under eye creme on the entrant searching for drake circle when i found Botonics! tear trough filler i could not believed that there was something i can do about it with out operation! so i looked it up as much as possible read a lots about it and finally i decided to goo and see Narushka! thank god i did i was nerves cause i never done anything like that before but after talking to here I felt i was on the right plays she was calm she did not try to sell it to me or anything like that she just explained whats what and tolled me to think about it... mad me more conforteble cause i was not pushed in to it. I couldn't wait to make my apointement so i can have my treatment as soon as possible with the help of Bill i was able to make one in weeks time. thank you Bill!

It was not painful for me at all. I fillet the needle but thats about it! I was very swolen i guess that depends from person to person but no bruseing at all i was of work so when i want back my friends couldn't tall what i did but they wore like u looking "great".. complements coming from all over! I did not tall anyone about it. I don't have to cause I don't want to! Its my littel secrat but i mite if i see someone having problems like i did... ofter that i want see here in two weeks agin just to cheek. everything is great!!!!

I love the rustle my only regret is that i did not do it long time a goo.
I want to thank you to the people who wrote they are honst reviews or expirence cause it helped me find botanics I feel its only fair that i do the same for others!
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Tuesday, April 8, 2014

I was referred to Botonics by a colleague who assured me that I would be in safe hands with Naruschka Henriques, and I am very happy to say that he was right! I went to Naruschka as I'd suffered for many years with acne, and with no sign of it abating in my 30s after using every treatment, tablet and product out there, I decided that it needed to be dealt with once and for all. I spoke to Bill, the clinic co-ordinator for Botonics to set up an initial consultation. Bill was so was easy to speak to and managed to find me an appointment time that suited me with no problems.
Naruschka is calm, professional and very knowledgeable and she explained why my skin was reacting the way it was and what could be done about it. She prescribed me a course of prescription skin care from Obagi and a skin peel.
I was nervous in the run up to the peel but Bill allayed my fears by answering all of my (innumerable) questions about the treatment, what to expect and aftercare; he was truly brilliant.
When the peel itself came around Naruschka explained every step of what she was doing and was so incredibly meticulous with how she treated my skin and applied the peel. Due to the detailed advice from Botonics I knew what to expect in terms of aftercare and how my skin would look (including that I would need to cut bits of skin off with nail scissors rather than peel them to avoid scarring). I'm happy to report that when my skin had finished peeling it looked the best it ever had. My skin has never been so clear, smooth, scar free and poreless. I am absolutely delighted. Naruschka has given me the skin I never thought I could have. I continue to have follow up appointments with Naruschka (which are free, which is practically unheard of for London) and I know that my face is in great hands. I thoroughly recommend Botonics and Naruschka Henriques for anyone who has any issues with their skin.
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Saturday, January 4, 2014

My ears have been prominent since childhood so I had a bilateral otoplasty at the end of September. Firstly I filled in my details online and was called the same day by my coordinator Bill who was very friendly and answered all of my questions, this stood out from the other three places that I called about the procedure. Bill was lovely and went out of his way to help me arrange my appointments as I live in Leicester and was very restricted on time. Having the same coordinator the whole way through made it more personal, he even gave directions to an appointment when I was lost and called to make sure I got there ok. This level of care surpassed any that I have experienced when I had a rhinoplasty elsewhere 3 years ago.

The consultation was with my doctor, Dr Joffily who was very friendly and honest about the procedure. He made me feel at ease and I trusted him. The pricing was also straightforward, without any extra money being added on for the consultation or anything else. And I was happy that I was given the option to have the procedure carried out under local anaesthetic as it felt less drastic and I could be picked up straight afterwards instead of spending most of the day in hospital. The procedure was not as painful as I expected, it was no worse than going to the dentist! Dr Joffily and his assistant talked to me to keep me calm and distract me and it was over quickly.

I am very happy with the results as it looks natural and because the incisions were made at the back of my ears there is no visible scaring. It has made more of a difference to my confidence then I anticipated, it is nice being able to do different hairstyles and tie my hair up when I am exercising without feeling self-conscious about my ears.
I would recommend Botonics due to the friendly and low pressured approach which I have found rare in the cosmetic surgery industry.
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Mary Evans

Thursday, October 31, 2013

I have now had two nose enhancement procedures with Dr. Naruschka Henriques and I cannot recommend her enough. I had previously had surgery on my nose to aid my breathing as I had a deviated septum. However two years post surgery my nose was more crooked than before the surgery and I now had the bonus of lots of scar tissue, a shortened septum and a more bulbous tip. I had searched for years to try and find a surgeon who could straighten my nose with a second operation but the surgeons either said they weren't confident they could straighten it or they didn't listen to anything I said and seemed arrogant, different surgeons opinions didn't add up and I felt it was took risky and expensive. After a while I began to look for other solutions and met with a number of doctors regarding having a non-surgical procedure. Out of everyone I met Naruschka was the only doctor who I felt really listened to me, really took her time, and really looked at me and really thought about what would suit and work for me, and also never tried to push me to go for a treatment. I feel she really understands natural beauty and has the ability to enhance people but never to over do it and make them appear like they have had work. For the first time in my life I am happy having pictures taken of me, I really thought I would always have a crooked nose and I can't believe that such a quick, procedure with only a day or two of swelling could fix this for me. The aftercare is also great with a wonderful coordinator Bill who super helpful. I can't recommend enough. Read more



Monday, September 2, 2013

I have for some time been bothered by bruxism, which had caused my cheeks to grow unnaturally big and my face disproportionate. Searching the web for treatment I came about Botonics who offered a botox treatment for a fair price. I live in Norway, but it still seemed much cheaper to take a plane to London than to do it back home. Corresponding with Bill from Botonics was personal and responsive. I was told the first treatment is split in two sessions three months apart, and six-month-intervals from then on until the habit of bruxism eventually is beaten.

Though I was assured the treatment was going to be quick and uncomplicated I was still a bit nervous, as this was my first experience with botox. But the botox-procedure itself was almost a non-happening, as it literally lasted about 9 minutes without any pain whatsoever. The lovely and friendly Naruschka Henriques, who is the specialist, made me feel completely safe and relaxed and talked me through the entire thing. The place itself (10 Harvey street) was another thing that impressed me: Naruschkas office is a luxurious old-school Victorian room that almost makes you feel instantly beautiful, and is certainly far away from any uncanny hospital setting (which really helps).

For about two weeks after the treatment my face was swelled up (as I was told it was going to be) as a reaction from the needles. But when the swelling faded my face started to get slimmer from day to day, which was really fun to observe and very confidence boosting. And it wasn’t all in my head either as I was starting to get compliments by others (probably thinking I had lost weight – cause that’s basically what it looks like: same face only slimmer).
When it comes to side effects I can’t really say I’ve noticed any other than slight weariness after eating a big meal, but definitely no pains.

Four months and another treatment later (just as pleasant as the first time) I’m very happy for undergoing this treatment and would have done it years ago if the idea had struck me. I feel lucky to have found Botonics as I can’t imagine the service being any better or the staff any more helpful. I can easily recommend this bruxism treatment for any of you out there looking to do something about your problem.
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Friday, August 23, 2013

I have been plagued by under-eye hollows for the last few years ; consequently I always looked tired and older than my years. Having done a fair amount of research into the various methods of treating these hollows, I could not get comfortable with any of the surgical/non-surgical procedures and decided against any treatment. I was highly cautious about fillers in particular. While results that I had seen on Before/Afters online looked very good, it became very clear that this procedure needed to be done by an experienced professional that has done hundreds of these procedures, as injecting too superficially can give some very unattractive results.

Only once I came upon Botonics and read the positive reviews that I decided to reconsider and booked in a Consultation with Naruschka. She was very professional, took the time to discuss all options and concerns, and was not in the least pushy, which these days is truly a positive point. One should not feel pressured into such a procedure, but she put me at ease, and from her before/after photos, it was clear that Naruschka has talent and experience in successfully treating this area. I decided to proceed with the treatment. For two weeks prior to the procedure, I stopped all vitamins/supplements , took no painkillers and took arnica. To my astonishment, I experienced very very little bruising. I was concerned about not appearing overtreated but Naruschka has an aesthetic eye for detail and preferred to have me come back to see how my eyes had settled prior to injecting all the filler at once. I could not be happier with my results. Prior to this procedure, I was often asked if I was tired. 2 w