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Client Reviews

botonics Plastic Surgery Group is rated in the TrustPilot category of Health & Wellbeing.

At botonics we pride ourselves on the quality of our first class service. But don't just take our word for it, read these first hand accounts of our verified clients from the INDEPENDENT review site, TrustPilot.

Excellent

9.5 out of 10

217 customer reviews

4/5

Anonymous

Monday, April 17, 2017

Went in for a non-surgical nosejob. My Dr - Dr Goyal - was very friendly during my free initial no-strings-attached consultation and answered all my questions - no 'pressure sales' tactics at all! I left saying I'll mull it over and Dr Goyal was completely fine with me deciding not to have the procedure if I didn't feel comfortable. The free consultation was VERY helpful for me, as I probably wouldn't have bothered at all if it hadn't been free. Before the consultation I was probably leaning towards not having the procedure, as I was very sceptical, but after Dr Goyal answered my many questions I began to consider it more seriously.

I thought it over for a while and I ultimately decided to go through with it as I really appreciated the respect and time Dr Goyal gave during my consultation and felt I could trust him. The procedure was very quick and exactly as he'd described - and the results were great! 2 weeks later I went in for a follow-up appointment and was again very happy with Dr Goyal and the aftercare provided. I had forgotten to take before/after photos and Bill and Rosalie (my points of contact) kindly sent me the photos Dr Goyal had taken. They were also quite quick in getting back in touch with me and helping me booking my appointments.

Overall, a very good experience, Dr Goyal was friendly and professional, and completely understanding of my hesitance to have the procedure and I never felt 'pushed' into making a decision, and Bill & Rosalie were very helpful in setting up my appointments and answering any 'over-the-phone' questions I had. Professional, friendly, and great results.
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5/5

Amy

Friday, March 31, 2017

I had my non-surgical rhinoplasty procedure back in November.

I was absolutely ecstatic with the results and I could not believe how something so simple had altered my appearance so dramatically.

I had quite a prominent dorsal hump in my nose and this now looked completely straight. Naruschka did explain to me in detail that a lot of this would be swelling and that the appearance my alter slightly as the healing process took place.

One week later I will still overjoyed with the results of my nose. The swelling had subsided almost completely and although a tiny (I cannot stress how tiny) part of the bump was visible again, it was such an improvement on my original nose that it did not bother me in the slightest.

That was until I received a negative comment from somebody who I had thought of as close to me and a supportive friend. They told me that they could see the bump clearly, it was a waste of money and that it didn't look any better.

Suddenly, a wave of insecurity hit me and I took this persons words literally. What I was seeing in the mirror was not matching the comments they had made, but in my own head their words rang (unrightfully) true.

I therefore contacted Bill and Naruschka and made a formal complaint about my nose. They tried to explain and address each one of my issues in a calm and professional manner, but at this point I was unwilling to listen and was feeling very insecure. I can admit that I was not the easiest client to have. They asked me to send pictures of my nose, which I sent and they then sent these back to me along with the pictures of my original nose before the procedure. By this point, I had taken steps to remove the negative person who initially commented from my life and I could now see that the results were undeniably good.

It has been almost 5 months, and even though a minimal amount of filler has dissolved my nose still looks so much better than it did originally.

I am going back to the clinic on Friday 7 for a second treatment.

Everyone has told me my nose still looks so much better that I do not even need to go back! But I think that I am a bit of a perfectionist and I am confident Naruschka can take my nose to the next level for me personally.

I cannot stress enough how comfortable I am to be going back to the clinic, even after the way I initially reacted, they accepted my apology with grace and were very understanding and supporting of the situation when I finally explained to them and were more than happy to welcome me back. Bill explained to me that it can be quite common for friends/family to give negative feedback after somebody has undergone a cosmetic procedure, and this made me feel a lot better and willing to share my experience to hopefully help others who may experience the same thing!
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5/5

LM

Tuesday, March 7, 2017

I first came across Naruschka when I was researching non surgical nose jobs online. On the botonics webpage there is a lot of informational aswell as reviews for this procedure and before and afters of Naruschkas work which concreted my decision to go to her for my treatment. I am from Northern Ireland and I could not find anyone here with the skill to do this procedure so I flew to the Harley street clinic in London to meet Naruschka on December 12th 2016. I was obviously very nervous but I had no need to be. Naruschka is the loveliest woman you will ever meet! and she puts all your worries to rest. Not only was her bedside manner so good but I could tell straight away that she is an expert in her field which really put my mind at ease. We took our time and nothing was rushed, I was able to show her pictures of what I wanted and she listened to exactly what I wanted to achieve and told me if this was possible. I had a bump on my nose that I wanted straightened out but Also wanted to look incredibly natural because I didn't want my friends or family to notice anything. After the procedure was complete Naruschka told me there would be swelling and bruising etc for a few days. This is where you should really take heed of botonics aftercare advice. I was extremely unprepared and had not purchased the arnica cream or anything. I also should mention I had a cold and had to travel on a plane later that evening to get home to Northern Ireland. With all of this combination, when I woke up the next day my swelling was very bad. This is not to say that anyone else will have the same experience but if you do plan to fly over to see Naruschka then just take into consideration all if the pre care and after care advice botonics give you, as I believe the flying did make my swelling worse. So when I woke up the next day I panicked and gave Naruschka a call. Again, she was so incredibly lovely and put me at ease. She calmed me down and told me what to do, insuring I kept hydrated, used heat to help the swelling and to take anti inflammitorys. She asked me to send pictures of the swelling to make sure everything looked normal. Again I just wanted to mention this part because even after you have had the procedure this clinic and its staff will all take care of you even after you leave. After 3-4 days my swelling reduced dramatically and I could then see that the result was exactly what I had asked for. I was over the moon! My confidence came back and there are no words to describe how good it feels to have been self conscious about something all your life and for it suddenly to be gone! Naruschka is a true artist. My nose was so cute! She has honestly changed my life!

Another reason why botonics are so good is that if you have anything left in your syringe they will keep it for you for a few weeks in case after the swelling goes down you will need a top up. Unfortunately because of work commitments and being in a different country, I couldn't pop back in a couple of weeks later for my top up. So I decided to go back and see Naruschka yesterday, 6th march 2017. My Result was good and the filler had remained the same but had just went down a little after swelling on the tip of my nose which I wanted to add too. Naruschka remembered me and was just so lovely to me. She remembered my nose and knew exactly what I wanted done. She gives you such a personal experience, I couldnt believe she remembered our conversation from when I first met her and what I wanted. She filled my nose once again I am back home now recovering and after being more prepared this time round my swelling is barely noticeable. This has honestly changed my life. I will continue to do this procedure for as long as possible and I will go to no one else except Naruschka. The experience was so brilliant, her team Bill and Rosalie are both so lovely to deal with and if you have any issues they are willing to bend over backwards to help you. The service is exceptional and I am so so happy. You will not regret going to botonics that's for sure!!
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2/5

Jacqueline Adomako

Tuesday, January 31, 2017

Quick Summary:

Pros of Botonic service
- Procedure uncomfortable during "sculpting" but not painful overall

Cons of Botonic service
- Gave me a filler I didn't ask for for a higher price
- Complete migration of filler away from eyes
- Side effects on both eyes
- Extremely slow to reply when reporting these side effects
- Receptionist somewhat patronizing

Hi, I am a young woman (early 20's) who wanted a fresh look so had my tear troughs done in November. My oh my, disaster from the go! I called around a few clinics as I wanted to use Restylane under my eyes - a known safe filler with minimal migration. I made this known to Bill (receptionist) and he gave me a quote for this filler. I agreed based on the idea that I'd be using this filler. After all, something which is known to be safe is what i'd want to start with. FF to the consultation. Naruschka was nice, friendly, talked me through the procedure. What she didn't mention is that she would be using an alternative filler in my eye - Perlane. In fact, I wasn't notified about this until I was hit with a bill that differed from the quote given. I emailed Bill asking why this was and he proceeded to tell me that Naruschka had decided to use Perlane under my eyes. I was horrified - I didn't know what this filler was and should have been known that what I had requested may or may not be what is used on the day. He emailed me back saying "Perlane IS Restylane" just that it was a different type.
Pardon?!?
They are different fillers with different properties otherwise they wouldn't be a different price. Quite frankly I found that insulting.
As the weeks have gone on, I noticed my left eye had a deeper ridge (which I was told by my Ophthalmologist was due to over filling in the upper eye) and I developed deeper pigmentation and a swelling/ bags under my right eye. I emailed the team about this and received a VERY delayed response. My eye was feeling dull and SWOLLEN months after the procedure, this could have been an infection (Read up on this) or worse and I received a reply around a week later!!

I'm now 2 months in and my eyes are worse than they were before the filler despite paying for a "longer lasting filler".

Honestly, Go to a well known Ophthalmologist. If they get something wrong I'm sure they'd respond quick enough to fix the problem. I've had to fix this with Sabrina Shah but should have started here anyway.

I wasn't going to write a review but the ones on here are misleading I believe.
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5/5

Anonymous

Friday, November 25, 2016

I am so happy with the treatment I received from Naruschka at Botonics a week ago. I had been feeling really conscious of my under eye area for a few years. It looked hollow and saggy, especially when I smiled. I desperately wanted to improve the area, but had been very reluctant to have anything done as I was worried I would end up looking fake. After reading the many fantastic reviews on here, I felt confident to go ahead and book and appointment with Naruschka. After the consultation I was happy to go ahead and have the treatment straight away. Naruschka suggested a treatment of 1ml perlane in the area beneath the tear trough (rather than in the tear trough itself). I didn't find it to be particularly painful, Naruschka was very reassuring throughout telling me what was happening and answering my questions.
I had my treatment on a Friday afternoon. I did have some swelling and bruising over the weekend. I was quite conscious of it and was pleased that I had no plans to see anyone, but I kept applying make up and my children didn't even notice. I was fine to go back to work on Tuesday. It has improved every day since then and now, one week on, I couldn't be happier. I will definitely have the same treatment done again when I need it. It looks completely natural but I feel so much fresher and less tired looking.
The only thing that may put me off is if it doesn't last very long as it's not something I could afford to have done really frequently. If I get 9-12 months out of it I'll be even happier than I am now!
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5/5

Customer

Wednesday, November 16, 2016

I decided to have a consultation at Botonics to address a few issues with my skin: Hyper-pigmentation marks following a course of IPL (at another clinic) gone horribly wrong; post pregnancy acne; smile lines and lines under my eyes that made me look tired all the time. Over the past few years I have gone through a lot both physically and emotionally due to health issues and that showed on my face. I did not want to look 20 years younger, I just wanted to look fresh but still myself.
I had a consultation with the lovely Naruschka, she listened to my concerns and came up with a plan to tackle these issues. Not at one point I felt rushed to make a decision there and then, Naruschka totally understood what I was after and advised the best course of action. She explained fillers were my best option for under my eyes and the smile lines. I did ask about having Botox but she advised against it as I wanted to maintain movement on my forehead and that to me confirmed she was only going to suggest what was best FOR ME! She definitely has a more personalised approach and she wants you to be happy with the final result and if you are after a natural result she will give you just that! I felt so comfortable during our consultation that I decided to go ahead with the fillers on the same day. It hurt a lot less than I imagined and I only had some minor swelling for a couple of days under my eyes but none noticed not even my husband! No swelling anywhere else and NO bruising whatsoever. If you follow the pre and after care you are given at your appointment it does help a lot.
The result was exactly what I had in my mind: I looked less tired and more youthful but still me. Perfect! I immediately booked a follow up appointment with Bill and I saw Naruschka again to discuss acne skin care a couple of weeks later. She explained that although to deal with the hyper-pigmentaiton a peel and maybe a course of derma pen was ideal, I couldn’t do that with active acne on my skin so she gave me some prescription skin care first. Once my acne is under control then I can go ahed with the other treatments. She explained how to use the products and what to expect (some redness and peeling for the first week or so which is exactly what happened) and after only 2 weeks I cannot believe the difference! I have already booked my first peel in 4 weeks time and will keep seeing Naruschka in the future without a doubt! She is not only highly skilled and knowledgeable in what she does, she listens to you and she REALLY cares. Highly recommended!
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5/5

Rose

Tuesday, September 13, 2016

I came to Botanics after over one and a half years of research seeking advice regarding non-surgical tear trough and naso-labial fold treatment. I also wanted to see what could be done to safely lighten hyper-pigmentation marks left behind by years of acne in younger years & dark skin under my eyes, without damage to my skin (African/Caribbean).

From first email contact with Bill through to the appointments with the amazing Naruschka, I found a totally professional and sympathetic organisation.

Naruschka's detailed explanation of the various fillers available, the pros and cons of each one, the possible negative side effects, how long the fillers were likely to last, were unhurried and thorough, and any questions were answered fully. I did not sense any compulsion to take up any procedure either at that first appointment or, indeed, at any later time.

I went ahead with the treatment with the recommended filler & there was little to no pain, for me. Naruschka even ensured that I did not have a needle phobia. She took the time necessary to make sure that the treatment was administered well - she even told me about the slight differences in the bone structure on each side of my face that required slight differences of approach from one side to the other. It felt like I worked on by an artist!

After the setting up follow-up appointment through the lovely Bill to ensure that all was well with the fillers, I made another appointment to address the darker marks on my face. Again, Naruschka's explanations and advice in the use of the recommended products were exemplary. I am now into the second week of using these products, and, so far, so very good indeed!

The appointments did not feel rushed in any way. Naruschka gave all the time I needed to understand everything and address any concerns and questions I may have had.

Very highly and unreservedly recommended.
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5/5

Mr Soma

Tuesday, January 19, 2016

I have always felt slightly insecure about my nose shape and after a bit of research on the options to correct this I found the company Botonics. I contacted them and spoke to Bill who scheduled in my appointment for my initial free consultation. Not only was Bill friendly and knowledgeable he has always been great at scheduling the consultations around my busy schedule as I own my own business and live quite far up North so he was very understanding about that and I always got the consultations to suit me. He also explained the pricing clearly so there were no nasty surprises later on. My specialist Naruschka Henriques was an absolute star and I have nothing but praise for her. When I met her for my initial consultation I felt no pressure of time or that she really wanted me to go with the surgery etc. It was extremely relaxed which gave me the confidence to move forward with the treatment. I was shocked as the treatment was not as painful as I thought but it helped knowing I was in good hands and I felt completely at ease from start to finish. I can't recommend Botonics enough as not only did they help me get my dream nose without having to go through plastic surgery the whole team have always remained extremely professional throughout my dealings with them. Even a year later they contacted me to see if I was happy with the results and if there was anything else they could do. I look forward to my next treatment with them and have written this in depth review as a business owner who feels that when you have received good service it is important to let other people know. Thank you once again to the Botonics team. Read more

5/5

Sophia

Monday, January 11, 2016

I have had fillers before at a different clinic, which I wasn't very happy about because you couldn't tell I even had anything done. 4 months later I decided I wanted to get fillers again, I did my research and decided to go for Botonics.
I have spoken to coordinator Bill who arranged for me to see Haruschka Henriques.
What initially attracted me to Botonics is that on their website it says exactly how much a syringe costs, so there are no unexpected costs. I went to see Naruschka for the free consultation, where I was told exactly what to expect - nothing was exaggerated nor was there amny pressure for me to go through with the treatment. I decided to go ahead with it, and Naruschka advised I get a bigger syringe this time to give me a fuller effect. I was numbed in advance so that I could feel no pain. To be truthful, for me, I am very sensitive and although I was numbed I could still feel the needle which was unpleasant but it's manageable. There was a little blood involved and swelling!
previously, because I had less filler injected I was hardly swollen, but this time it was a nightmare as I had to get the tube home! I can laugh it off now though! but it's normal and I was warned that this is a likely side effect. The swelling and bruising dramatically reduced in the 24 hours and with a little makeup, I could go outside.
The procedure went very well, and I love Naruschka's technique. I attended the follow up appointment, which not many clinics offer so it's a really good idea to attend! Naruschka checked my lips for symmetry and to make sure everything is ok.
I love the service I have received at Botonics. With something as intimate as someone injecting fillers into your skin, you really need to do your research. I strongly recommend Botonics and I will definitely be going back soon!
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5/5

Very Satisfied Client

Friday, December 18, 2015

I had always been conscious about my profile as I had a bump on my nose and felt like it was the most prominent feature on my face, which I hated. I knew of people who had Rhinoplasty surgery and was seriously considering to also go down that route, however felt a little apprehensive as this would be an invasive procedure and was worried that if it was not completed properly I may be left with a permanent crooked nose.

I researched non-permanent/non-invasive surgery and found dermal fillers would be the most suitable for my needs, as it was not permanent and if I did not like the results after a couple of months my nose would go back to its original shape.

I researched so many companies over several months, but Botonics really stood out for me, although more expensive the literature contained on the website in addition to before and after pictures, videos and client reviews really helped me to make a decision to where I was going to get my treatment. I was struggling to find a provider with great testimonials who were able to evidence the work they had completed with previous clients, whereas Botonics had everything a potential client would want to see and read before booking a consultation. To be quite honest I was a little uncertain with the reviews I read on the Botonics website as each review was so positive and all clients expressed what a great experience they had and the exceptional service they received, so I was a little weary that maybe Botonics were actually writing their own reviews to entice potential clients to choose them.

I finally made a decision that I wanted to go ahead with the dermal filler treatment, so made contact with Botonics. I received a call back from Bill who was extremely pleasant and very helpful, he was able to answer all my questions (no mater how stupid I sounded) which really put me at ease and made me feel more confident in choosing Botonics.

Bill booked a consultation for me at my earliest convenience, and was able to get an evening appointment (due to personal commitments), which suited me brilliantly. Once the consultation was booked Bill sent me information regarding the treatment and also guidance on before and aftercare e.g. products required to take before and after the treatment.

The day of my consultation arrived, I was a little anxious but Dr. Naruschka Henriques made my nerves disappear and was very thorough with her approach making me aware of all the risks associated with dermal fillers etc. She listened very carefully to what I wanted, the results I wanted to achieve (a subtle change that people will not notice) and answered all my questions. I was also not happy with the shape of my bottom lip and mentioned this in the consultation, Dr Henriques expressed that she would also be able to amend the shape of my lips so they looked more symmetrical.

Dr. Henriques asked if I wanted to have the treatment on the same day, there was no pressure if I did not want to go ahead with the treatment on this appointment, but I decided to go ahead with it. I thought this would have been the approach because in the client reviews I had read previously clients had mentioned getting their treatment on the same day as their consultation and I had already prepared myself by taking Arnica tablets (helps reduce bruising) prior to my appointment.
Dr. Henriques prepared my face with the anaesthetic cream (to help reduce the pain of the procedure). Once I was numb she started to inject me with the filler, on some parts of my face I could not feel anything at all, but on the more sensitive parts it did feel a little uncomfortable and painful, however bearable. It took about 30 minutes to complete my nose and lips and the results were instant! I was so happy with the way I now looked.

Dr. Henriques did explain that I will bruise for a few days but to continue to take the Arnica tablets and to use the Arnica cream to reduce the bruising. The first night and day of the procedure it was a little uncomfortable (feeling pain due to the bruising and swelling), I was a little concerned as I did not expect this, but within 2 -3 days the swelling and bruising had reduced, and I still continued to use Arnica tablets and cream. Even though there was swelling and bruising no one could notice. It took just over a week for the bruising etc. to completely go.

Its now three weeks since having the treatment and I can honestly say I am over the moon with the results. I feel so much more confident and less conscious about the way my nose looks. The results are so subtle and natural no one notices that I’ve had any treatment unless I tell them. I only had one friend that noticed (shes had rhinoplasty surgery) and she was really impressed with the results she had to go and research Botonics herself and said the results seen on the website are amazing.

Overall I am so happy with the service received from the Botonics team, I will be returning in the future for maintenance treatments and will definitely be recommending Botonics to everyone I know. My experience with Botonics has confirmed that every review on the website is genuine including my own!
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5/5

anonymous

Tuesday, December 1, 2015

I looked into having a non surgical rhinoplasty procedure as I have been unhappy with my nose for years - it is naturally flat, wide and bulbous and seems to have got more so as I have got older and had children (I am 39). I discovered the botonics group online and Bill was very helpful in slotting me into an appointment as a convenient date and time. Naruschka carried out the procedure and was very professional and pleasant and answered all my questions clearly and honestly. She felt I could benefit from the procedure and I decided to go ahead at the appointment, though I was not pressurised into anything. I was nervous about the procedure and how I would look afterwards, but Naruschka put my mind at ease and the procedure was slightly uncomfortable but not painful. My nose started swelling pretty much straight away but I could tell there was a difference. The next 24 hours my nose continued to swell, however I had been warned about this so was not overly concerned. You do need to be prepared for this though as it did get pretty big! Having said that my children did not even notice anything so I was probably more aware than others would be. I followed the aftercare advice (arnica and hot towel|) and the swelling gradually went down, so by day 3/4 my nose had really taken shape. I am thrilled with the results! Naarushka has given me a bridge, defined my tip and brought in my nostrils, so it looks exactly as I was hoping it would. The result is natural looking and subtle, and though I can tell a huge difference (and so can my husband who is the only person I have told about the procedure) others don't seem to have noticed or questioned anything, which is what I wanted funnily enough. I feel so much more confident and happy with myself and would not hesitate doing it again. Read more

5/5

Lisa D

Saturday, October 31, 2015

I was thinking about having fillers for a few years but kept putting it off as I was so worried it would go wrong. I looked around for a long time to find a practitioner with good reviews and Naruschka's reviews were great which gave me the confidence to go ahead with it and I wasn't disappointed!

The guy I booked the appointment was so friendly and helpful, it was a really easy process. I believe the next appointment they had available was in a week and a half but I was put on the wait list as I was eager to get the procedure done! I did actually get an earlier appointment offered which was great. I turned it down in the end as I made dinner plans but was really good to have the offer.

I love that the practice is in such a gorgeous building on Harley Street. It makes it all the more exciting being in such a grand place! The waiting room is gorgeous and comfortable as is Naruschka's practice room.

And now for the most positive part of the experience, Naruschka herself. She is just lovely. So warm and friendly and completely sympathetic to your concerns. It was a leisurely appointment I didn't feel rushed in any way. The whole process was explained and I had more than enough chance to have any queries and concerns answered which was very reassuring. We talked about what I hoped to achieve and how much product it would take then once we were both happy it was time to start!

It was painful. More so that I expected actually but completely bearable and absolutely worth it. Once one side had been completed I got to look in the mirror and the difference between that side and the natural side was amazing. I knew straight away I would be happy with the results!

There was no bruising at all. I took Anica for the weeks prior as recommended and bought Anica cream but didn't even need to use it.
There was a bit of pain where I moved my face for a couple of days but it wasn't bad at all and just made me feel excited whenever I got a twinge as it reminded me I had FINALLY had it done.

There is a great follow up appointment available as part of the service too which I don't think is available with all clinics.

I look way younger and so much fresher and more healthy. It's very natural looking, I don't even think anyone would notice what has changed but I look way better.

It's been about 4 months and the filler has dispersed by about 25% I think. I actually cant wait to go back and would definitely recommend Naruschka to anybody.

Thank you Naruschka!
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5/5

Leanza Sekhon

Tuesday, September 22, 2015

5/5

James

Monday, August 3, 2015

Even if I do say so myself, I look pretty young for someone who’ll reach 40 at the end of the year. The only thing that did let me down was the skin area around my eyes, where I developed eye hollows over the last few years. After trying out a lot of different creams and gels with no positive effect, I was becoming more and more bothered with my eye hollows, so started searching for cosmetic dermatology options out of curiosity. I think there’s still a bit of a stigma with guys doing this kind of thing (in my head at least).

I came across Botonics, and noticed a section of their website dedicated to men which, together with the universally high positive reviews, gave me the confidence to fill out the contact form to discuss my concerns. I got a prompt, friendly call back from Bill, my coordinator and decided to book a free consultation a few weeks later (well, I had nothing to loose). The clinic’s a nice comforting environment and I had an informal, honest conversation with Naruschka, my specialist. We first focused on why I was unhappy with my eye hollows and how I thought getting treatment would benefit me. Once we’d assessed that I had thought this through and was considering treatment for the right reasons, we then started to discuss tear trough treatment, where Naruschka carefully explained the procedure, the small risks involved and talk through all the questions I had. Following our discussion, I was convinced that tear trough treatment was what I wanted so decided to get back in touch with Bill to book an appointment for treatment. I booked a date that coincided with some time I was taking off work for a holiday.

On the day, Naruschka did a great job of explaining every step throughout the treatment and easing my ‘needle’ nerves (the sweet tea that had been prepared for me worked wonders!). After the treatment was completed, I was quite taken about by how instant the results were. I was seriously impressed and very happy! The initial bruising I had was minimal and I didn’t need any adjustment during the follow-up appointment that we’d scheduled a week after, which is included as part of the treatment.

For guys who are unhappy with their eye hollows and have considered, but have anxieties about seeking trough treatment, you really should book yourself a consultation. The experience I had with Botonics throughout and, even more crucially, the end result, has been fantastic.
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5/5

Louise Andrews

Thursday, June 18, 2015

I'm 17 years old and studying for my A levels, so not the typical client for these sorts of procedures. Nevertheless, after hating my nose and being self-conscious for as long as I can remember, I couldn't recommend this service any more highly. I was lucky to have the full support of my mum, who came with me to an initial consultation with Narushka. I was amazed to know that this was free, as having extensively researched and almost gone through with a surgical rhinoplasty, I know that this is almost unheard of in London. Narushka was extremely welcoming and honest about what I could expect from the procedure, as well as the risks involved. She also gave me and my mum lots of information on how to reduce bruising and swelling before and after the non-surgical nose job (which really helped, as I had no bruising at all, and the swelling went down completely after 3 days), and we organised to carry it out after my exams. The actual procedure wasn't too painful and lasted only about 15 minutes, and Narushka ensured that I was comfortable throughout. The pain after the procedure is also minimal, and Narushka is right in saying that only close friends/family will notice a difference - otherwise, people will just think it's you on a really good day! Nevertheless, the results are truly brilliant. You have to be slightly patient due to the swelling, but I was so shocked that Narushka was able to achieve a change from the front, as well as my side profile. After going in for my free follow up consultation, Narushka told me that I should expect the results to last for around 7 months, and that the outcome will improve on the 2nd procedure, which is a great bonus! My mum was also incredibly impressed by Bill and how prompt and accommodating he has been in organising the consultations/procedure. So, overall I can say that this has been an incredibly positive experience, and one that has hugely boosted my confidence. I couldn't recommend Narushka, or this particular procedure, more highly. Read more

5/5

Mrs earle

Thursday, June 11, 2015

You only have one face and you need to think carefully about where you go. Yes dermal fillers have risks but not if you go to the right place. You need to be seeing someone who is busy therefore they have a lot of experience. Dermal fillers are best administered by someone with an artistic eye. The result you get is 90 percent down to the skill of the injector. Most places if you request lip augmentation will do this for you but don't you want someone to look at all your features and offer you advice rather than take your money for a treatment that just might not suit you if what you really need is a cheek augmentation and botox? Botonics is the most professional company I have come across. Trust me I've been to a few with bad results and no aftercare. Botonics have helped me through a bad experience that I had for that I will be forever grateful . I am 45 people say I look early thirtys. Did this happen overnight... No .. But under the care of the Botonics team this is what I've achieved. If you want to go to a place that knows how to administer treatments safely and professionally with great results I can't recommend Botonics enough. Please be careful when you choose where to go dermal fillers are everywhere even in a beauty salon with someone who probably sees 7 people a week . At Botonics there busy all day all week the experience they have and the service they offer is outstanding . Naruschka's expertise cannot be matched and I know this as I found out the hard way by going to places that couldn't offer the right advice and most of all the correct treatment. I hope my review has helped anyone who is considering Botonics. You will be in safe hands and you will love the results. Read more

5/5

Chris

Thursday, January 29, 2015

As a late forties man pleased at successfully losing weight I found myself however with the unwelcome side effects of gaunt looks, deep tear troughs and sagging nasal folds.

I looked online at the possibility of correcting the problem and initially found a clinic on the continent that seemed to offer an answer with something called a feather lift.

The continental clinic scheduled me for a interview with the surgeon which was great- until I was advised that the only solution would be an expensive full mini-lift procedure. When I asked if there was any alternative, less invasive treatment I was told there was none suitable in my case. More worryingly, in my opinion, they seemed to grossly underestimate the recover time required.

I turned back to the internet and had the excellent good fortune to find the Botonics website. There was a number to call and I spoke to Bill who was superb and spent 40 or so minutes very clearly explaining the alternatives to surgery. Filler treatments, although not permanent, were minimally invasive, had minimal recovery time and could produce very good results. Having sent photos I was given a clear estimate of costs and subsequently booked a consultation.

Naruschka who conducted the consultation exuded professionalism and was more than happy to spend time answering all the last minute questions of a rather nervous potential patient. After our chat I was more than happy to proceed with the proposed filler treatment.

The results- I was delighted and best thing of all I was able to walk out back to the hotel looking improved- but normal- no scars, no significant swelling and no time off work.

Afternote: About a month after treatment I had cause for concern when I noticed swelling around my eye. I suspected it may be a mosquito bite (I work overseas where they are common) but was nevertheless worried it might be a reaction. Although very late afternoon I contacted Botonics urgently,

The response couldn't have been swifter. Bill emailed back, Naruschka was consulted and full advice on a precautionary course of medication was given in case of a possible infection or reaction. Bill continued to follow up daily on my status and after a day or two the swelling completely disappeared. Maybe a false alarm- but I was truly impressed and indeed grateful for Bill and Naruschka‘s fast response, concern and help.

I would be more than happy to recommend Botonics to anyone.
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5/5

Deborah Hammond

Thursday, December 25, 2014

From the age of 42, (8 years ago) I had had a bottom molar removed from my left side. The dentist explained that due to this procedure, that my cheek would sink inwards. It did! This did not give me a nice facial frame. The look was sunken and with the addition of a long face by nature, made me look gaunt and haggard. After seeking to find a solution I came across fat transfer. I found a surgeon who is competent and passionate in his work, and confident and formed a good relationship attitude to me as his patient. So over some years with the imminent aging process with loss of fullness in the lower/mid-face I have visited my surgeon and always have had excellent results. The look I was after and he understood, was that of a more youthful, fuller face (goes without saying really who doesn’t want to look more youthful).

My face, I am happy to say, has never gone back to the gauntness I started with, however, I have had top up fat transfers every 18 months to two years. My last top up was September 2014, another excellent job, however, for whatever reason, the fat diminished like a balloon within 2 months, I was devastated. The fat loss was not completely diminished, but I lost a lot of volume, too much for my liking. I work overseas, so due to that reason another fat transfer and being so soon would be out of the question. I started to investigate a quick solution, as having another fat transfer would also mean downtime, which I did not have the time to take. At the time of investigating my solution, personal circumstances brought me back to the UK.

Just before I had had my previous fat transfer, I had come across Botonics, and that was due to watching a YouTube, blogger who is a makeup artist, he had recommended Naruschka, he mentioned that she had been a makeup artist. Due to that statement I listened intently to his review and knew that Naruschka having an aesthetic eye, would be able to deduce the procedure that would give me the results of what I would be looking for, (aesthetically pleasing to the eye). I emailed Botonics, whilst still overseas, and was surprised to get a telephone call from Bill, who answered all my questions. I was very dubious at the time, although I had read and heard the reviews. I decided to go ahead and meet with Naruschka as I was going to be in London.

An appointment was made, I meet with Naruschka, still dubious (I am being honest); she talked me through the procedure for dermal filler treatments, showed me pictures of clients (before and after) was never pushy, I liked what she said. She asked me, what do I think I need. I explained , and she caught my vision of how I wanted to look (which is essential for any client). However, I decided not to go through with the procedure and went ahead with my fat transfer.

As I said the after the swelling went down with the fat transfer, within a very short space of time I lost a lot of volume (2 months); it had never happened so dramatically in the past. I was back in London again in November for 2 weeks, and was able to schedule an appointment with Botonics. I meet with Naruschka again, confident in what she was telling me, and confident in her skills to make me aesthetically pleasing to the eye. I decided to go ahead with the dermal filler treatments. Naruschka, tells you when she is about to inject and talks you through the procedure, whilst she is doing it, I personally appreciate that. She sculpted my cheek bones, filled out the hollows and nasolabial folds, and some divits in my chin.

My personal experience. The procedure is not pleasant. Naruschka used a numbing cream on my face which helps (?!) well I do not know what a cannula feels like going in your face without the numbing cream. Leaving the cream on for around 20 minutes, the cannula is used to make a small incision for the injection of the dermal filler mixed with lidocaine although you start to numb, the feeling I can only describe as ‘irritating’. However, it is bearable (keep in mind the end results!). For me I took long deep breaths which helps the mind and body to stay relaxed. Naruschka explaining what she was about to do also helped.

Although very swollen, the end results where good. At the time I was overwhelmed with the look. To add I had no bruising, and after the procedure the cannula holes gave a look like bad acne. I did take arnica and zinc pre and post procedure. I am writing this 4 weeks post procedure and my sculptured look has soften immensely, and looks amazing, now I am immensely ecstatic!!

I have had great compliments, ‘you’re really pretty’ and the ultimate one was ‘are you a model?!’ wow at that time I think dermal filler wouldn’t cut it, my head was swelling!! LOL!! The main comment I get is, why do you wear makeup you dont need to....!!

Thank you Bill and Naruschka, you are a great team, highly recommended. If you are debating and pondering and unsure, don’t be you are in safe hands, go and get your procedure done, you will be pleased with the results!
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5/5

Anonymous

Tuesday, December 16, 2014

Hi :-)
I wanted to share with you my tear trough treatment experience with Botonics in order to help those of you who are reading this review, contemplating tear trough (or any similar) treatments. 9 months ago I was in exactly the same position; I had seen a surgeon at TRANSFORM, hoping to have surgery to remove my bags but unfortunately I was told I was not a suitable candidate - I was told it would make my eyes look hollow and Ill. After being told I was not suitable for surgery, I saw the coordinator for the non surgical procedures. She recommended a treatment called derma-rollers (which she said she'd had done and showed me these before and after pictures of her bags disappearing). She explained that this would help even out the skin and reduce the sign of bags. Willing to try pretty much anything to look less tired (I was 24 years old, male and fed up with everyone asking me if I was tired), I opted to go ahead and arranged an appointment with the doctor.
When I came in for the appointment, the doctor told me that the derma-rollers wasn't the right option for me and that I'd not be happy with the results. She recommended I have filler placed into my cheeks. This wasn't something id given any thought to and I was apprehensive about having something injected into my face - as a result, I asked if I could go away and think about it and then book another appointment at a later date. Before leaving, the same coordinator who recommended the derma rollers began explaining that, as well as the derma rollers, she'd also had the cheek fillers and again reemphasised her before and after pics (which previously she'd attributed to the success of the derma rollers but now said it was due to the fillers).
I began to feel slightly uncomfortable with the coordinator but I was desperate to see an improvement so I went ahead and booked the appointment. A week later I went to the surgery ready for the filler - when I arrived I explained to the coordinator and the doctor that I had researched fillers online and that most sites recommended a treatment known as 'tear trough treatment' and that I wasn't sure having fillers put into my cheek would help. The coordinator immediately stated that the tear trough treatment was like playing Russian roulette and that most of the time your eyes will become permanently swollen - she then (after having only met me twice) stated that my eyes were like hers and that my tear duct didn't operate efficiently and as a result, my eyes would almost definitely swell up and that I should avoid the tear trough treatment. She then, surprisingly, showed me before and after pictures of her tear trough treatment; her eyes looked very badly swollen and puffy. She said it was taken months after the procedure and that it took 3 years to correct it. The doctor then explained that because it was so dangerous and because so many patients had experienced negative results, they no longer offered the tear trough treatment and cheek filler was my only option. Having set myself up for filler and having already left one appointment without any treatment, I decided to go ahead with the cheek filler.
The doctor was very quick putting two mls in my cheeks and only injected a couple of times and then used her finger to push it around (I'd read online that this wasn't good and ideally you should inject each time rather than try spreading it out with your finger). The cheeks looked okay and the filler didn't look bad however, it didn't help with my bags. It didn't reduce the appearance of my bags and I wasn't satisfied with the results - I did leave around £750 worse off though. Furthermore, they never called or emailed at any point afterwards to check up on me or to offer a follow up appointment. I felt the service was extremely poor and I felt I'd been misssold a treatment I didn't need.
Still determined to reduce the appearance of my bags, I continued to research this tear trough treatment. I'd read in many places that if you have the procedure completed by a qualified and excellent practitioner then the results will be outstanding; otherwise, the results can be devestating. I called up the hospital group and they explained that they did no offer tear trough treatment and recommended cheek filler, explaining the same dangers and concerns as TRANSFORM. Admittedly, this did make me nervous about seeking out the tear trough treatment however, I was determined to not look consistently exhausted at 24 years old!
Eventually I came across a review forum where people had named Botonics (specifically Bill and Naruschka Henriques) stating that they had received excellent treatment and the results were very good. I decided to phone and make an appointment to find out more about the tear trough treatment. When I called Bill sounded very friendly on the phone and so I decided to go ahead and make an appointment for that same week. I met with Naruschka in an evening slot (at around 7pm which worked well from a work perspective) and I asked many questions regarding the potential risks and whether I would be likely to suffer any or leave disappointment. She assured me that the risks were very low and that the patients she'd treated were all happy with the results. When I explained that I wasn't going to have the filler injected that evening and that I would go away and think about it, she didn't try and force me to get it done - unlike the previous company (TRANSFORM), I didn't feel under any pressure or obligation (because I'd taken up her time) to have this procedure. I went away and I thought about what we had discussed. I had a couple of follow up questions which I emailed to Bill and he responded almost immediately - always being very helpful despite the fact I still hadn't spent any money nor had I actually committed to having any treatment at this point in time. I decided to go ahead and book the tear trough treatment and arranged a second appointment. I went back a week later and had the filler injected under my eyes. Naruschka was a lot more thorough than the lady at TRANSFORM, spending four times as long injecting the filler and injecting in several different places. I had two mls worth of filler and the procedure was relatively pain free with very little discomfort. Over the coming days, I did bruise and my eyes did swell however, this went down quickly and the results after a week were fantastic!
My bags had completely disappeared for the first time in 6 years and the results far exceeded my expectations. I was so happy I couldn't stop looking at myself in the mirror - immediately friends and family noticed, commenting on how good I looked. Many described me as looking a lot healthier and refreshed. I gained back my confidence and I finally got my bags removed. Over the coming months, the results got better and better, with my closet friend stating that he didn't think at first the filler was a good idea however now, given my bags had completely disappeared, he was glad I went ahead with it.
It's now been about 8 since I had the tear trough treatment and testimony to the great results is the fact I have just booked to have them redone again. The results lasted about 8 months for me however, I've heard the more you have it done the longer each one lasts - so my first one at 8 months maybe shorter than you can expect after a few procedures.
Not only was the actual procedure carried out exceptionally well, the aftercare was second to none. I was invited back after a month for a review and my concerns I had at first (surrounding the swellig and brushing) were addressed immediately (they always responded to my emails quickly and returned my calls). They also helped address issues relating to my skin and have helped recommend treatments for this, superseding their role as part of the tear trough treatment. It's clear to me that Naruschka has a genuine passion for helping others and that it's not all about making money for them!
I would strongly recommend to anyone reading this review and thinking of having a tear trough treatment to go book an appointment. You can talk through any concerns you may have with them and they offer financial plans which means you don't always have to pay the entire sum upfront. Trust me, the few hundred pounds you spend will be money very well spent as it'll bring your face back to life and finally remove the appearance of those bags which are getting you down!
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5/5

Lina N

Friday, December 5, 2014

I wanted to share my experience with Botonics with all of you who might have previously had bad experiences with other clinics, and are frustrated with never getting the results that you wish for.

I have for the past 5 years been using Juvederm for lip enhancement, of which I have tried 4 clinics, both in the UK and abroad. I myself always research both clinic as well as the practitioner that administers the treatment thoroughly. Therefore, I was very disappointed when I always left unhappy. The issue was not so much in the way that they administered the Juvderm. I always felt that it was their lack of an aesthetic eye, and the lack of ability to develop a 'look' for me as an individual, as opposed to having a "one mold fits all' approach.

Finally, after having tried another clinic on Harley Street, which was known for its 'natural results', I was again disappointed to see that most of the product had been administered wrongly and I had developed a 'shelf' above my lip. Also, I used to develop severe swelling which at times lasted for over 2 weeks and once before a holiday, which was dreadful. The practitioner had not given me correct after care advice and after several failed attempts I gave up as I had developed a severe reaction and I had to simply leave my lips to heal.

When I first had my consultation with Naruschka, she was able to help me achieve the results that I wanted, adapting where she placed the injections based on my facial shape and mouth, giving me a personalised look which I was complimented for often.The shelf like effect has started to disappear (thankfully) and I am now gradually being able to have natural looking, plump lips without the duck effect. Furthermore, the staff at Botonics have been very helpful and accommodating when it comes to answering any questions, especially when helping me with aftercare, where I was given advice regarding several products that I could use, and for the first time I had very very minimal swelling which has been wonderful, as I for the first time in five years of having this treatment was able to go out in public the same day.

I would strongly recommend this clinic and can't thank them enough for the amazing results they have helped me to achieve!
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5/5

Borter

Friday, October 17, 2014

This is how it started. I was very unhappy with the darck circels under my eye and the hallow under it.

I tried a lots of creams that wore very expanceve and the once you can buy in super drags on tope of that many other facial tritments too but non of them wore helping or giving me the result I want!
I didn't know there was something i can do about it apart wait to get older so i can have them surgically removed! although I'm 30 now to justify it i thought i had to wait.... I had the drake circles as long as i can remember thank god I did not wait. The rison i mansing that I'm African is that my English spilling is bad and no one in my family has ever do this but I did!

Mind my on bessines I was looking for my next under eye creme on the entrant searching for drake circle when i found Botonics! tear trough filler i could not believed that there was something i can do about it with out operation! so i looked it up as much as possible read a lots about it and finally i decided to goo and see Narushka! thank god i did i was nerves cause i never done anything like that before but after talking to here I felt i was on the right plays she was calm she did not try to sell it to me or anything like that she just explained whats what and tolled me to think about it... mad me more conforteble cause i was not pushed in to it. I couldn't wait to make my apointement so i can have my treatment as soon as possible with the help of Bill i was able to make one in weeks time. thank you Bill!

It was not painful for me at all. I fillet the needle but thats about it! I was very swolen i guess that depends from person to person but no bruseing at all i was of work so when i want back my friends couldn't tall what i did but they wore like u looking "great".. complements coming from all over! I did not tall anyone about it. I don't have to cause I don't want to! Its my littel secrat but i mite if i see someone having problems like i did... ofter that i want see here in two weeks agin just to cheek. everything is great!!!!


I love the rustle my only regret is that i did not do it long time a goo.
I want to thank you to the people who wrote they are honst reviews or expirence cause it helped me find botanics I feel its only fair that i do the same for others!
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5/5

ObagiGirl

Tuesday, April 8, 2014

I was referred to Botonics by a colleague who assured me that I would be in safe hands with Naruschka Henriques, and I am very happy to say that he was right! I went to Naruschka as I'd suffered for many years with acne, and with no sign of it abating in my 30s after using every treatment, tablet and product out there, I decided that it needed to be dealt with once and for all. I spoke to Bill, the clinic co-ordinator for Botonics to set up an initial consultation. Bill was so was easy to speak to and managed to find me an appointment time that suited me with no problems.
Naruschka is calm, professional and very knowledgeable and she explained why my skin was reacting the way it was and what could be done about it. She prescribed me a course of prescription skin care from Obagi and a skin peel.
I was nervous in the run up to the peel but Bill allayed my fears by answering all of my (innumerable) questions about the treatment, what to expect and aftercare; he was truly brilliant.
When the peel itself came around Naruschka explained every step of what she was doing and was so incredibly meticulous with how she treated my skin and applied the peel. Due to the detailed advice from Botonics I knew what to expect in terms of aftercare and how my skin would look (including that I would need to cut bits of skin off with nail scissors rather than peel them to avoid scarring). I'm happy to report that when my skin had finished peeling it looked the best it ever had. My skin has never been so clear, smooth, scar free and poreless. I am absolutely delighted. Naruschka has given me the skin I never thought I could have. I continue to have follow up appointments with Naruschka (which are free, which is practically unheard of for London) and I know that my face is in great hands. I thoroughly recommend Botonics and Naruschka Henriques for anyone who has any issues with their skin.
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5/5

Rachel

Saturday, January 4, 2014

My ears have been prominent since childhood so I had a bilateral otoplasty at the end of September. Firstly I filled in my details online and was called the same day by my coordinator Bill who was very friendly and answered all of my questions, this stood out from the other three places that I called about the procedure. Bill was lovely and went out of his way to help me arrange my appointments as I live in Leicester and was very restricted on time. Having the same coordinator the whole way through made it more personal, he even gave directions to an appointment when I was lost and called to make sure I got there ok. This level of care surpassed any that I have experienced when I had a rhinoplasty elsewhere 3 years ago.

The consultation was with my doctor, Dr Joffily who was very friendly and honest about the procedure. He made me feel at ease and I trusted him. The pricing was also straightforward, without any extra money being added on for the consultation or anything else. And I was happy that I was given the option to have the procedure carried out under local anaesthetic as it felt less drastic and I could be picked up straight afterwards instead of spending most of the day in hospital. The procedure was not as painful as I expected, it was no worse than going to the dentist! Dr Joffily and his assistant talked to me to keep me calm and distract me and it was over quickly.

I am very happy with the results as it looks natural and because the incisions were made at the back of my ears there is no visible scaring. It has made more of a difference to my confidence then I anticipated, it is nice being able to do different hairstyles and tie my hair up when I am exercising without feeling self-conscious about my ears.
I would recommend Botonics due to the friendly and low pressured approach which I have found rare in the cosmetic surgery industry.
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5/5

Mary Evans

Thursday, October 31, 2013

I have now had two nose enhancement procedures with Dr. Naruschka Henriques and I cannot recommend her enough. I had previously had surgery on my nose to aid my breathing as I had a deviated septum. However two years post surgery my nose was more crooked than before the surgery and I now had the bonus of lots of scar tissue, a shortened septum and a more bulbous tip. I had searched for years to try and find a surgeon who could straighten my nose with a second operation but the surgeons either said they weren't confident they could straighten it or they didn't listen to anything I said and seemed arrogant, different surgeons opinions didn't add up and I felt it was took risky and expensive. After a while I began to look for other solutions and met with a number of doctors regarding having a non-surgical procedure. Out of everyone I met Naruschka was the only doctor who I felt really listened to me, really took her time, and really looked at me and really thought about what would suit and work for me, and also never tried to push me to go for a treatment. I feel she really understands natural beauty and has the ability to enhance people but never to over do it and make them appear like they have had work. For the first time in my life I am happy having pictures taken of me, I really thought I would always have a crooked nose and I can't believe that such a quick, procedure with only a day or two of swelling could fix this for me. The aftercare is also great with a wonderful coordinator Bill who super helpful. I can't recommend enough. Read more

5/5

Egil

Monday, September 2, 2013

I have for some time been bothered by bruxism, which had caused my cheeks to grow unnaturally big and my face disproportionate. Searching the web for treatment I came about Botonics who offered a botox treatment for a fair price. I live in Norway, but it still seemed much cheaper to take a plane to London than to do it back home. Corresponding with Bill from Botonics was personal and responsive. I was told the first treatment is split in two sessions three months apart, and six-month-intervals from then on until the habit of bruxism eventually is beaten.

Though I was assured the treatment was going to be quick and uncomplicated I was still a bit nervous, as this was my first experience with botox. But the botox-procedure itself was almost a non-happening, as it literally lasted about 9 minutes without any pain whatsoever. The lovely and friendly Naruschka Henriques, who is the specialist, made me feel completely safe and relaxed and talked me through the entire thing. The place itself (10 Harvey street) was another thing that impressed me: Naruschkas office is a luxurious old-school Victorian room that almost makes you feel instantly beautiful, and is certainly far away from any uncanny hospital setting (which really helps).

For about two weeks after the treatment my face was swelled up (as I was told it was going to be) as a reaction from the needles. But when the swelling faded my face started to get slimmer from day to day, which was really fun to observe and very confidence boosting. And it wasn’t all in my head either as I was starting to get compliments by others (probably thinking I had lost weight – cause that’s basically what it looks like: same face only slimmer).
When it comes to side effects I can’t really say I’ve noticed any other than slight weariness after eating a big meal, but definitely no pains.

Four months and another treatment later (just as pleasant as the first time) I’m very happy for undergoing this treatment and would have done it years ago if the idea had struck me. I feel lucky to have found Botonics as I can’t imagine the service being any better or the staff any more helpful. I can easily recommend this bruxism treatment for any of you out there looking to do something about your problem.
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5/5

Melissa

Friday, August 23, 2013

I have been plagued by under-eye hollows for the last few years ; consequently I always looked tired and older than my years. Having done a fair amount of research into the various methods of treating these hollows, I could not get comfortable with any of the surgical/non-surgical procedures and decided against any treatment. I was highly cautious about fillers in particular. While results that I had seen on Before/Afters online looked very good, it became very clear that this procedure needed to be done by an experienced professional that has done hundreds of these procedures, as injecting too superficially can give some very unattractive results.

Only once I came upon Botonics and read the positive reviews that I decided to reconsider and booked in a Consultation with Naruschka. She was very professional, took the time to discuss all options and concerns, and was not in the least pushy, which these days is truly a positive point. One should not feel pressured into such a procedure, but she put me at ease, and from her before/after photos, it was clear that Naruschka has talent and experience in successfully treating this area. I decided to proceed with the treatment. For two weeks prior to the procedure, I stopped all vitamins/supplements , took no painkillers and took arnica. To my astonishment, I experienced very very little bruising. I was concerned about not appearing overtreated but Naruschka has an aesthetic eye for detail and preferred to have me come back to see how my eyes had settled prior to injecting all the filler at once. I could not be happier with my results. Prior to this procedure, I was often asked if I was tired. 2 weeks afterward, my GP expressed surprise at my age, thinking that I was younger and I had not heard anything like that in a long while ! Therefore I thank Naruschka and Botonics and strongly recommend doing your homework and you will find that you can trust Botonics for the highest quality, professional treatment.
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5/5

Louise, London(31)

Monday, July 15, 2013

5/5

Stephanie H

Friday, April 19, 2013

I wanted to wait to write my review as I'm quite a cynic when it comes to this kind of thing, automatically assuming reviews have been written without merit or by staff. With this in mind I write this in complete honesty and I hope it helps at least one person in making their decision.

My treatments with Naruschka have been fantastic. She has never rushed the treatment or me. We talk through every aspect of what we plan to do and her explanations ensure I am confident in my understanding of procedures. Naruschka is gentle and kind; I genuinely feel she cares about each and every patient and speaks about her work with such grounded positivity. She doesn't over promise and her skills are proven in her work.

I initially found Botonics searching for nonsurgical rhinoplasty; I had a rhinoplasty to correct very traumatic break in my nose and septum, but the surgeon was a little heavy handed and I subsequently have asymmetry, scar tissue, raised nostril and saddle, with chipped bridge bone making wearing glasses and sunglasses very painful. I had toyed with another surgery but they felt it required bone from my rib. In searching for an alternative I stumbled over Botonics. After submitting interest and quickly hearing from a very well informed, friendly and polite Bill I had my consultation in which Naruschka outlined the possible outcomes and how she felt she could help, showing me examples, thoroughly examining my nose, going through my entire medical history, and of course discussing my hopes. I could not have felt more at ease and booked to have the treatment. Funnily enough, I wish I had booked a larger session in order to have done the treatment at that initial consultation.

Subsequently I have also had tear-trough treatment and we are discussing some additional subtle refreshes in other areas. My nose is so subtly changed, but to me the changes are enormous. I feel happy to look at people straight on, have my photo taken face on and the difference in my confidence is huge. I'm incredibly happy. As with the tear-trough treatment, I look like a better version of me. I couldn't have hoped for any better. Again there was no rushing. My nose was treated over two sessions, a fortnight apart, to ensure optimum results.

Naruschka has become a friend. I enjoy going to see her, chatting and catching up, all the while knowing I'm going to leave feeling happier and looking my best (maybe not as I leave the clinic, but I am sure you get my meaning). What more can you ask for? You can never ask a silly question, or need too much information. It's a unique way of treating patients in such a saturated and money driven area of aesthetic improvement. Additionally I like the honesty and transparency with Bill and Naruschka. There's never an awkward chat about cost or paying making the transactions pleasant.

Overall I cannot recommend Botonics enough. A great team with pride in making their clients happy. Bill is a fantastic and Naruschka is a wonderful practitioner. Thank you both.
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5/5

Hellen

Friday, March 1, 2013

I have always wanted slightly bigger lips, especially my top lip, as I think most people do! I started to do research online into the procedure, products, results, and finally companies that did lip enhancements. I spent months looking at all the information, and booked several consultations with different clinics, and then cancelled them because I was too scared to go through with it!! I finally found the Botonics website, and there was something different about it. As soon as I enquired, I had a friendly answer phone message from Bill the coordinator seeing if he could help me. We booked a convenient consultation date and he stressed that I was under no obligation to go through with the procedure, equally, if I decided I wanted to go ahead, he booked enough time in for me to do so. I went to the Battersea clinic and met Naruschka, who is their cosmetic practitioner. She was absolutely amazing, she spent a full hour just talking to me about what I wanted, what to expect, pretty much anything and everything! She really put me at ease and made me so comfortable I knew my search was over! I still didn't want to go ahead with it that day, which I could tell was no problem at all, there was no pressure at all like I feared, so I booked in with Bill straight after the appointment, who was as helpful and friendly as ever. On the day of the appointment, I was armed with benedryll and arnica as Naruschka had instructed and went in very nervous. Naruschka instantly put me at ease and didn't rush me at all, on this occasion she used a topical lotion to numb my lips and it was slightly painful still, but not that bad, it only took a few minutes!! Afterwards I was numb and very aware of my lips! I did look a bit strange but that was to be expected!! That evening I was slightly uncomfortable, so took pain killers, by the next night I was rocking a red lip at a party!! They looked amazing, I was soooo happy. It took about a week for all the bruising and swelling to go down completely, although other people can be quicker than this! They looked very natural and I felt very confident, only my close friends and family could tell I'd had them done! I've since has a second appointment, 3 months later to top them up, and once I had the same brilliant experience. This time Naruschka used a dental blocker injection which left me virtually pain free which was brilliant!! I swelled more this time, but now the sweeping has gone, I once again have lovely lips, and will go back in 6-9 months to maintain my pretty pout!! I cannot recommend Botonics enough, I can't imagine anyone being disappointed with their service!! Read more

5/5

Mathew Whittaker

Thursday, November 22, 2012

It all started with a chat from a friend who I was talking with about getting dermal filler in the top of my nose area, I suppose it hadn’t occurred to me you could have this done but shortly after speaking with her I knew what I wanted. I had always had issues around the nose area and felt that it played a major role in everyday life challenges from going shopping to having a night out, business meetings ect. it’s something which is so small and irrelevant that a lot of people would take it as being vain but when it comes down to it those people have no idea what you feel like inside. After contacting Bill (Botonics) he was amazing just brilliant from the outset he clearly went through every detail and made it very simple for me to understand, I had my first appointment with Naruschka (Botonics) and I was very nervous this was the start of something life changing for me, Naruschka (Botonics) is one of these people you feel automatically comfortable with, very charming put me at ease and all my concerns and really worked hard on making me look and feel like I’ve always wanted to.
There was no pain from the injection going in very easy flowing and fast, once Naruschka (Botonics) had finished I looked in the mirror and started really getting emotional after all these years the problem was fixed and I feel almost instant relief.
The bruising is minimal and the pain is far to none, an hour treatment and you’re done! I have been to see Naruschka (Botonics) 3 times now and keep coming back for the same boost of confidence; I have been in talks with her about dermal fillers for my cheeks and Botox around the forehead area, which I’m very keen to explore.
I don’t like to speak about money but the rates for the customer service you receive is exceptional, the payment plan is a really good way of maintaining your look and being able to afford it!
The word that comes to mind every time I refer somebody to Botonics is ‘consistency’ in the world we live today many people do the same job but very few are willing to go that extra mile and deliver every time.

Mathew 24 Kent/London
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5/5

Jess

Wednesday, November 21, 2012

I recently had a tear trough treatment at Botonics and could not have been happier with the entire process. From the first consultation to the post-treatment aftercare, Botonics have provided a stellar service throughout. Bill, the coordinator was always swift to respond to any questions I had however big or small and made me feel I was in safe hands. Talking to him was like talking to a friend and that's something I really valued.

Deep under eye circles have been a problem for me as far back as I can remember. I joke that I was born tired, but that's how long I've had a problem with my eyes and so when my mum found out that something could be done about them I jumped at the chance. We both researched many clinics and went for several consultations and different places but in the end chose Botonics not only because of their reasonable price but more importantly because of how pleasant Bill and Naruschka were when we met them.

Although it is a very delicate procedure, Naruschka helped me feel relaxed and totally at ease - she could have been giving me a manicure, that was how easy the whole procedure felt! Naruschka was very patient and friendly, talking me through each step and checking I was alright, there wasn't even a second where I felt I was "just another client". What's more, upon completing the treatment I was pleasantly surprised when a couple of days later Naruschka and Bill called and asked me to come back because they weren't completely satisfied with how the treatment had gone. My left tear trough needed a little more work than my right and I was really impressed that they would call me back in to make sure everything was perfect.

It is wonderful to wake up and actually look rested, and even look great after a late night! My only regret is that I did not know about the tear trough treatment years ago. I'm over the moon with the results, could not be happier!!

I would absolutely recommend Botonics to anyone and I myself will definitely be back for further treatments.
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5/5

Laila Khalid

Tuesday, November 20, 2012

I am glad that i did the treatment. I had Tear Through which is eye treatment. I was never happy with my eyes dark circles, hallow, and veins around my eyes which makes me look tired and old at young age. I felt insecure and always wearing glassess to hide my eyes. I used to avoid make around my eyes too and sometime will not go out due to eyes.

After the treatment, my eyes looks much better, bright and not swollen or tired. I don't even have to put a lot of concealor to hide any dark circles and tiredness. It has changed my eyes and texture around my eyes. I am much confident and hardly wear glassess now. I wake up in the morning and just a tiny make around my eyes makes it look now perfect.

I am model and actress and it is very important for me to have better eyes which doesn't look tired. eyes matters and it is main feature of face. I look much better and does'nt look old. I am more confident in front of camera and the best thing is i don't have put enough concealor to hide any thing anymore.

I will suggest anyone this treatment if you suffer from you tired eyes and swollen eyes. This treatment will make a lot of difference. I have tried many creams and spent money on expensive creams but nothing has shown my the difference like this.

The treatment was not painful and Naurauska was very good with me during treatment and i didn't feel any pain at all. She explained everything to me about the treatment. I will ofcourse will stick to this treatment and Botonics which has boost my confidence.
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5/5

MAAN

Wednesday, September 12, 2012

September 12 2012
Day-1-my vaser lipo( inner thigh, outer thigh,knees and flanks) at Botonics.
Well, I will start with the free consultation I had with DR.Nurein. I asked like hundreds of questions and all were answered with kindness and respect. Not only that, although I have been asked not to make a decision at the time of consultation I was ready to sign an agreement and do the procedure immediately. I never done operations before and I was extra scared. But DR.Nurein told me everything I would expect during and after procedure he is so professional and knows exactly what he is doing.
Bill , my coordinator, the most amazing person in the world made everything easier, he treated me as if he knows me long time ago I felt I'm among family and seriously in safe hands. The care i saw gives an impression as if im a VIP.No matter how many times I changed the number of areas I want it to be done he was always flexible with it. Believe it or not Bill was the first who I called while setting in starbux after I had my procedure of four big areas!
Dr. Nurein I caused him so much headache , I have blood phobia you can imagine how many times I stopped him to take a break! Although i caused him delay and stress He kept on apologizing for me!!! He asked me to call anytime if I need any help.
The nurse, Aiste, was an angel on earth, she kept on holding my hands to make sure I'm fine!! All the time for over 3 hours, she cleaned me, dressed me up and gave coca cola to relax!!! I was treated as if I'm in 5 stars hotel.
I will keep you all posted about my case once I finish my 6 massage sessions(inclusive of total price)
Thank you so much Botonics, Bill, DR.Nurein and Aiste for making the procedure easier and smoother than my expectation !!
It is one of a life experience and I would highly recommend it to everyone who want to go for vaser lipo. I seriously don't mind to go for same procedure again if I had other areas that need to be done.
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5/5

Ralph

Friday, August 10, 2012

Treatment received: Botox treatment for axxillary hyperhidrosis or excessive sweating treatment under the arms

Have been battling with this uncomfortable and inconvenient issue for quite some time.
Booking the appointment:
Found botonics via the web, website was informational and looked professional and accessible.
Called the number on website and was greeted by a very friendly and professional botonics representative.
I explained the reason for my call, rep was knowledgeable and extremely helpful and scheduled an appointment with Naruschka for me at a time that was convenient for me. Received confirmation email immediately, as promised.

Clinic and treatment:
Central location, easy to get to
Botonics shares a building with other practices on Harley Street, so the reception is shared.
Welcome at reception was pleasant with only a short wait. Access to treatment room is via a lift or stairs to the top floor of the building.
Welcome by Naruschka was very professional, yet friendly, relaxed and personable.
Naruschka covered off all the aspects of an initial visit (treatment need assessment, medical details, any questions I had) and explained the procedure well. At no point did I feel rushed and our conversation led naturally to the beginning of the treatment.
Treatment
Naruschka builds rapport quickly, is happy to answer any questions and makes you feel at ease during the treatment.
She carries out the procedure skilfully and at a pace that is neither rushed nor slow but just at the right speed. Whilst concentrating on her work, Naruschka is happy to chat and is a great conversation partner. This, again, contributes to an overall relaxed and positive experience of a potentially uncomfortable procedure.
The treatment was a complete success, underarm sweating is reduced dramatically to virtually zero, even in high-pressure or stressful situations, that usually triggers the condition.
The effects of the treatment are temporary (which is the nature of the treatment) and I have now booked my next appointment with Naruschka.

I can confidently and wholeheartedly recommend seeing Naruschka at Botonics and would do so to any of my friends.
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5/5

Caroline C

Thursday, June 7, 2012

I had my Vaser surgery with botonics Plastic Surgery Group 2 weeks ago and I couldn't be happier. The service was second to none from the initial consultation, with an actual surgeon, through to the day of the surgery and subsequent after-care. Every call/query to botonics is answered by the ever calming and informative Bill and at no point did I feel rushed or pressured into making a decision which was a real breath of fresh air.

My surgeon, Dr Grant Hamlet, is fantastic, a complete perfectionist and amazingly knowledgeable. From the moment he drew on my legs during my initial consultation I knew I was in good hands and that I'd found the surgeon for me. At no point did I have any second thoughts about going ahead or qualms over my choice of surgeon.

Having elected for a general anaesthetic the procedure itself was painless and when I woke up I was in a safe hospital environment surrounded by a lovely bunch of recovery staff checking I was ok and that I knew who I was. I won't pretend I wasn't slightly uncomfortable after the procedure but I was prescribed meds to keep any pain or discomfort to a minimum.

As part of the package I have been having after-care massage sessions with the lovely Raddy Dimitrova. Raddy immediately made me feel at ease from the moment I met her which is great as you're really not feeling your best when you first see her. She explains everything she's doing and I've been enjoying the sessions so much I've booked a few more to ensure my good progress continues!

So 2 weeks on I'm still a little swollen but the majority of the bruising is gone. I don't feel any discomfort and, most importantly, I can already see the difference. I'm so happy with my new shape and I cannot recommend botanics, Dr Hamlet or Raddy enough.

Friends and family have asked if I would do it again if I could turn back clock and yes I would...absolutely!!
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5/5

Pippa

Wednesday, June 6, 2012

Having seen Naruschka multiple times for Botox I was emailed some suggested treatments she thought I would benefit from. Naruschka had suggested I considered a lip enhancement on my upper lip. Although I did not have especially thin lips I did, like most people, have a larger bottom lip. Naruschka suggested that by balancing my top lip with my bottom it would make a great improvement on the overall aesthetic of my face. Having dealt with Naruschka for a while now, for Botox and a cheek enhancement, I have always found her someone very honest. I have never felt pressured into my procedures and that any suggestions she has made to me are genuinely for my benefit. I have always found the work she has done on me has been to an excellent standard, always personal and exceptional value for money. Due to all the above I decided to go through with the lip enhancement.
 Being someone who is not a fan of needles (like most!) I was a slightly nervous about discomfort before the procedure however Naruschka talked me through everything which I felt left me feeling extremely at ease. She then applied a numbing cream to minimise any discomfort. Once the area was numb she began injecting a filler into my top lip. Over all the procedure was far less painful than I had original expected and was over reasonably quickly, around 30mins. After the procedure I had minimal swelling which I would say was totally gone after 2 days. The day after the procedure I did give Bill at Botonics a call to ask a few more question about healing mainly due to curiosity and as always he was there ready to answer any questions and help me with any problems. The difference this small procedure has made to the overall look of my face is incredible. Because the enhancement was subtle enough to not look 'done' but substantial enough to make enough difference i have friends and family saying how good I look but not being able to put a finger on what is different which I have to merit Naruschka for! I would highly recommend a consultation with Naruschka to see what she can do for you and I would highly recommend Botonics as a company for fantastic value for money and excellent results.
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5/5

Mariana

Tuesday, May 8, 2012

5/5

Sonia

Saturday, March 24, 2012

I decided that I wanted to have Vaser Lipo on my outer thighs, so searched the internet. There were so many companies and it was hard to know from a website which one would fulfill my needs. Botonics was one of the websites that came up from my search and there was a 'Contact us' box, so I did. Within a day Bill, who is truly wonderful and one of the most professional dedicated people I have experienced called me back. We played phone tag for a day or so, but he always called me back. Once we spoke I soon realised how knowledgeable he was. I wanted to be make an appointment to see a Surgeon, and Bill made that happen within two days. The consultation was free, in Central London and I was able to get an evening appointment - perfect!. I met Mr Joffily, who is a highly qualified skilled surgeon. I knew straight away that i wanted him to do the Vaser Lipo. One the day of my procedure i was very relaxed and excited and I was basing that on my experience so far. I was not disappointed when i met Mr Joffily again. He is very professional and he gave me such confidence. I had a local anesthetic, which was less painful than expected, in fact the whole procedure was less painful than expected. All the way through the procedure My Joffily checked to make sure I was Ok and the nurse working with his was amazingly kind. The next day Bill called and asked how I was, I have never experienced such 5* treatment. I only had the procedure done four days ago and already I'm walking properly and can see a difference, what an amazing job Mr Joffily has done. If you are planning to have any Vaser Lipo then I would call Bill and book in with Mr Joffily. Read more

5/5

NAME WITHELD

Saturday, November 5, 2011

My experience with Botonics is my only experience of plastic surgery, I am 34 years old.
I hated my 'moobs' for many years, my left side was worse than my right, the nipple noticeably lower. I could feel breast-like material bouncing when I ran. My moobs were not huge, I am not fat, I work out, most people would not have noticed as I wore clothes that hid my chest, never wore tee-shirts and never got undressed in public. It took me a great deal of time to commit to the free appointment and to submit myself to an examination, mainly because I was ashamed of my tits and of the stigma of plastic surgery.
Dr. Hamlet identified all my hang ups perfectly during the short examination. He explained the reasons for the appearance of my chest and precisely what he could do to make it better. He advised that I should have mid-def vaser to chest, axilla (the sides of my ribcage) and a fat transfer to my pectorals which would 'lift' the excess skin and make my chest more androgyne and square. He was also able to show me many before and after images which were much better and more demonstrative than those on the website.
The cost was considerably higher than I had initially expected. However when you take into account all that is involved as well as the end result I think it represented excellent value for money.
On the day of surgery I was naturally anxious but Dr. Hamlet and the surgery team were very reassuring it was ,almost, fun. Dr Hamlet decided that my vaser treatment (the fat removal from chest and axilla) would not yield enough fat to adequately plump up my pectorals and that he could remove more fat from my waist area to top it up.
The procedure itself was done under local anaesthetic and was akin to a long root canal at the dentist. I was numb and mercifully unable to see the process. It is unnerving to have someone rooting about under your skin with a canula but the nurses and Dr. Hamlet were brilliant at keeping me informed and maintaining a light-hearted banter throughout. It took approximately 2 hours in theatre which went by very quickly. In the end Dr. Hamlet took 1ltr of extra fat from my love-handles. I was fitted with a foam band round my chest and a compression garment. I lay down for a few hours afterwards, ate lunch and read my book. I was at home by late afternoon.
I had three aftercare massage sessions with lovely nurses and wore the foam band for a week, I also wore the compression garment for three weeks. The foam was bulky and difficult to disguise under clothes but the compression garment was invisible. I have recently had my one-month check-up with Dr. Hamlet. I am happier with my chest, the left pectoral line is still slightly odd and I may have further treatment to perfect it in the future but I will now be able to wear tee-shirts without worry, my posture has improved as has my confidence. I am still healing and my bruises are fading, soon I will be back in the gym. Due to the removal of the extra fat from my waist I no longer have love-handles either.
The experience was far better and easier than I had thought it would be. Bill was available on the phone whenever I needed him. Dr. Hamlet was excellent. I wish I had done this years ago. I recommend anyone who is thinking about this procedure to go with Botonics, they are the real deal in an industry known for charlatans.
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5/5

Catherine Powell

Sunday, October 23, 2011

I started to research into Vaser Lipo a few months back after wanting to have Lipo for a few years. After deciding to proceed with the surgery, I attended a few free consultations at other cosmetic surgery groups and did not feel that they could offer me exactly what I wanted. I had a very strong sense of the outcome I was wishing to achieve and felt that none of the other companies could provide me with this. I didn't like the fact that many of the consultations meant that I had to meet with a sales 'consultant' before proceeding to the next step and then meeting with the surgeon. I found it difficult to book in with some surgeons due to my work hours and some of the companies weren't very flexible.

After many months of research I came across botonics and made an enquiry for a free consultation as botonics work with many well-know reputable surgeons, I also checked out the previous reviews and found that they were very positive.

I spoke with Bill and I made a consultation with Dr. Grant Hamlet and went along with an open mind. Immediately I felt at ease and felt that Dr. Hamlet was taking my desired outcome into consideration as well as offering me as much advice as possible. I knew immediately that he was the surgeon I wished to have my procedure with. Bill was great as he offered me a consultation which fitted in with my working hours.

I liaised with Bill who offered me a second free-of-charge consultation with Dr. Hamlet so I could be sure I would be getting the results and the care I needed to ensure the choice to have Vaser would be something I wouldn't regret! Dr. Hamlet was very thorough and answered all the questions I had and gave me various contact numbers so I could contact him at any time if I should have any other questions or problems/queries after the procedure.

After confirming with Bill that I wished to have my procedure with Dr. Hamlet, he helped me to secure my preferred date for the procedure so I could work around my personal and professional life, he also arranged my pre-procedure blood checks very early in the morning so I could attend before work and not need to take time off. He was very good with keeping me up-to-date with my results and things to expect before and after the procedure. We also managed to agree on a price which was very much appreciated as I did have a budget that I wished to stick too.

On the day of my procedure I checked into the hospital as instructed by Bill and the nurses made me feel very at ease. Dr. Hamlet took a lot of time marking up my body and taking pictures and made a huge effort to ensure I was relaxed and ready for surgery, I was alone the whole day and I didn't feel nervous at all, even when I went down to the theatre!

When I woke up in the recovery room after the procedure, I was helped by Tim who was fantastic and stayed with me the whole day. He ensured I was comfortable and as pain-free as possible. He also made sure I had something to eat even though eating was the last thing I wished to do!

Dr. Hamlet constantly stopped by my room to check how I was doing and after I had a sneak peek at my 'new' body I was over the moon with the results even though I was covered in marker pen!

Dr. Hamlet and Tim then helped me into my suit that I had to wear for the next few weeks, they were very careful to ensure I was in as little pain as possible and that I was looked after.

After a few hours in recovery I was allowed to go home and was provided with a huge selection of pain killers and antibiotics which were all included in the price which was good as the last thing I would want to do would be to make a trip to a pharmacy.

The following day Dr. Hamlet called me on my mobile to ensure I was coping OK. The pain was moderate to severe but much less than I expected considering I had 4 areas of my body treated at once. I was comfortable and the pain killers helped. Bill also called me to ensure the procedure went OK.

On the second day after the procedure I had my follow-up appointment with Raddy at the hospital, she was my physio and would provide me with the aftercare and ultrasound to ensure that I was healing as well as I could and that I would get the desired results.

The massage was painful but necessary and Raddy did everything she could to ensure I was comfortable, she was very professional throughout and I could even have a shower which was very much appreciated. She took a lot of pictures so I could see the progress and how different my body looked, even though it was only day two after the procedure I could see the change already, it was drastic but amazing, I couldn't believe how much Dr. Hamlet had removed but more importantly how much he had listened to me to ensure I got the results I wanted. Even the nurses that I met on the day of the procedure came up to see how I was doing which was nice as they had seen me mid-op so they came to see how I was doing as well as my new figure!

I had my second appointment with Raddy the following day, she changed my dressings and helped me into my garment after my shower, I felt completely at ease and she even gave me her number so I could call her if I had any questions. I have been seeing my own physio for the remainder of the follow-up treatments as I live in Kent, it is easier for me than to travel into London. Raddy called my physio directly to ensure he was up-to-date with my progress which he appreciated and he has been keeping Raddy constantly updated since.

It has been two weeks since my procedure and I do not regret anything, most importantly I am very happy I chose to run with botonics as Bill, Dr. Hamlet and Raddy have provided me with a better service than I could have hoped for. I have never once been kept waiting, or chasing for information or felt 'let-down' by the service I received, everything has been fantastic.

Bill has been great with helping me book my follow-up appointments with Dr. Hamlet and Raddy, I am glad I chose such professional people! I would highly recommend Dr. Hamlet and botonics.
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5/5

Michail Psaltakis

Saturday, July 23, 2011

5/5

Daniel

Thursday, July 7, 2011

I had lost quite some weight recently and thus found myself in need of an abdominoplastic treatment. However, I was worried about the possible post-operation pain and the scar.

Botonics offered me an excellent and free (!) consultation in which I had the opportunity to discuss everything that was on my mind starting from the procedure as such, the scar development to the financing. I especially appreciated the relaxed and friendly atmosphere and the fact that I was never pushed to a treatment. Another positive aspect was the fact that I could arrange a consultation in the evening hours enabling me to talk to my surgeon after work. In the end, both Bill and my surgeon, Mr Fallahdar, left such a good impression on me that I decided in favour of a tummy tuck.

The last few weeks before the treatment went very smoothly. I was always in close contact with Bill who supplied me with all the information necessary for me and whom I could always contact in case I had questions and who would reply me immediately. Thanks to all this, I was not nervous at all when I went to the hospital for my operation.

As a result of the general anaesthetic, I cannot say much about the operation as such, of course, but I remember that I felt perfectly fine after it had finished. The hospital staff was also extremely friendly and helpful and made my stay overnight as comfortable as possible. Both Bill and Mr Fallahdar had provided me with detailed information on how I should behave immediately after the tummy tuck.

On the very first day after the treatment, I tried to move a little (but not too much) and to walk a bit (in a stooped posture), thus trying to avoid just lying in bed for too long. I was given pain-killers by the hospital, but after the first day I stopped using them as I felt no pain. This is something which still amazes me now: Prior to the operation I was quite worried about the possible extent of the post-operational pain, but in fact there was basically none. Everyday I could noticeably feel my mobility return and after just one week, I was even able to return to work.

For the first 6 weeks I had to wear a special support garment to protect the scar and help the healing process, but already after the first one or two weeks, I no longer noticed I was wearing it. The only thing which was a bit hard to bear is the fact that during the first week I was not allowed to take a shower as the scar must not get wet.

After those first seven days, I had my bandages exchanged at the hospital and went for my first post-op consultation with Mr Fallahdar. I was extremely happy when I saw my new belly for the first time as it looked much better than I could even have expected! Mr Fallahdar told me that the swelling of my belly would need another 3 months to disappear and that my scar would take up to 9 months to basically fade.

From week 2 onwards I was able to remove the garment in the morning to take a shower and I was really amazed to see how the look of my belly and the scar improved from day to day and also to see the swelling disappear gradually. Around week 3 I had another consultation with my surgeon who was very satisfied with the progress of my scar-healing and who - at that point - showed me the pictures he had taken of my belly prior to the operation. The change was and is still unbelievable.

After the removal of the support garment in week 6 I started to massage the scar with body oil to keep it moist and I also recommenced going to the gym without any problems. The next appointment with my surgeon will be in month 3 after the treatment.

If I was asked whether I would undergo the same treatment with Botonics again, I would not hesitate for a second. I am completely satisfied with both the exceptional value-for-money, the consultation prior to and after the operation, the treatment as such and the way and speed my scar is improving. Having taken the step to have the excessive skin removed was one of the best decisions I have ever taken and I would recommend it any time!
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