5* Level of service
I went to Botonics after being put on a long waiting list due to COVID by the NHS and my GP. Bill and the team have been incredibly professional and they are very responsive and happy to answer any questions you have over email or phone. The at-home blood test kits have been a life saver and its really saved me the time having to go all the way to central London to conduct these. I can’t fault Botonics’ professionalism and I highly encourage anyone who needs Roaccutane treatement to talk to Bill and get a free consultation.
All my appointments have been over Whatsapp video call with Dr Joshua and the availability is very varied, so I can book these at times and dates where its most convenient to me. I’ve had to cancel previously before the 24 hour cut-off and Cassie is incredibly understanding and helps you organise another appointment more suited to your availability. The price of the treatement is very well advertised on Botonics’ site and wasn’t being hidden from the public’s eye like many other private health services.
I originally had a free consultation within one week of emailing Botonics with my interest and then I only had to wait another 1 week before my blood test kit arrived, this was then turned around in 2 days so in total from finding Botonics online to taking my first pescription it was 2.5 weeks, with the NHS Dermatologist I was estimated to have a 17 week wait just to speak to the dermatologist.
I definetly recommend if people are struggling with the NHS Dermatologists and want to enquire about Roacctuane with Botonics to email or call up and Bill will be more than happy to explain the process and any pricing plans with you too.