Excellence in Practice
I came to Botanics after over one and a half years of research seeking advice regarding non-surgical tear trough and naso-labial fold treatment. I also wanted to see what could be done to safely lighten hyper-pigmentation marks left behind by years of acne in younger years & dark skin under my eyes, without damage to my skin (African/Caribbean).
From first email contact with Bill through to the appointments with the amazing Naruschka, I found a totally professional and sympathetic organisation.
Naruschka’s detailed explanation of the various fillers available, the pros and cons of each one, the possible negative side effects, how long the fillers were likely to last, were unhurried and thorough, and any questions were answered fully. I did not sense any compulsion to take up any procedure either at that first appointment or, indeed, at any later time.
I went ahead with the treatment with the recommended filler & there was little to no pain, for me. Naruschka even ensured that I did not have a needle phobia. She took the time necessary to make sure that the treatment was administered well – she even told me about the slight differences in the bone structure on each side of my face that required slight differences of approach from one side to the other. It felt like I worked on by an artist!
After the setting up follow-up appointment through the lovely Bill to ensure that all was well with the fillers, I made another appointment to address the darker marks on my face. Again, Naruschka’s explanations and advice in the use of the recommended products were exemplary. I am now into the second week of using these products, and, so far, so very good indeed!
The appointments did not feel rushed in any way. Naruschka gave all the time I needed to understand everything and address any concerns and questions I may have had.
Very highly and unreservedly recommended.