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Friendly, helpful and honest! I will definitely go back if I have any future procedures.

by admin

My ears have been prominent since childhood so I had a bilateral otoplasty at the end of September. Firstly I filled in my details online and was called the same day by my coordinator Bill who was very friendly and answered all of my questions, this stood out from the other three places that I called about the procedure. Bill was lovely and went out of his way to help me arrange my appointments as I live in Leicester and was very restricted on time. Having the same coordinator the whole way through made it more personal, he even gave directions to an appointment when I was lost and called to make sure I got there ok. This level of care surpassed any that I have experienced when I had a rhinoplasty elsewhere 3 years ago.

The consultation was with my doctor, Dr Joffily who was very friendly and honest about the procedure. He made me feel at ease and I trusted him. The pricing was also straightforward, without any extra money being added on for the consultation or anything else. And I was happy that I was given the option to have the procedure carried out under local anaesthetic as it felt less drastic and I could be picked up straight afterwards instead of spending most of the day in hospital. The procedure was not as painful as I expected, it was no worse than going to the dentist! Dr Joffily and his assistant talked to me to keep me calm and distract me and it was over quickly.

I am very happy with the results as it looks natural and because the incisions were made at the back of my ears there is no visible scaring. It has made more of a difference to my confidence then I anticipated, it is nice being able to do different hairstyles and tie my hair up when I am exercising without feeling self-conscious about my ears.
I would recommend Botonics due to the friendly and low pressured approach which I have found rare in the cosmetic surgery industry.

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