Naruschka is friendly, professional and very calming which is very reassuring before going ahead with treatments. I found Naruschka to also be very informative and was happy to answer any questions I had. The procedure results were fantastic and exactly what I was hoping for. Aftercare was also excellent with Naruschka and she was happy to answer any concerns I had. I am a returning customer and will continue to go to Botonics for any future treatments.